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“Good place but needs a bit of updating... however, excellent catering!”

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Oriel Country Hotel & Spa
Ranked #2 of 2 Hotels in St. Asaph
Level 6 Contributor
308 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
“Good place but needs a bit of updating... however, excellent catering!”
Reviewed March 13, 2014 via mobile

I visited the Oriel Hotel for the first time in 5 years last week as part of a work conference and nothing has changed.
The carpark is a decent size but without clear signage.
The exterior always looks fairly impressive but some of the windows appear in need of urgent attention.
The welcome at the front desk was positive, and the conference hall itself was roomy but again the corners need maintenance plus the wedding adornments from the ceiling seemed little in keeping with a medical conference!
The downstairs toilets smelled fresh and they were clean.
The catering was exemplary but the haphazard queuing system good be much improved.
A very happy 4/5.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrREvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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541 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Bury, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 23, 2014

Two night stay on a groupon deal, Pleasant stay the room was clean and fresh and the bed really comfortable. Used the restaurant and the food was excellent. Couldn't say the same at the hotels sister restaurant the Bridge in St Asaph. We stopped here on our way to the hotel for lunch and although having a good setting and well decorated the food was a let down.

We stayed 2 nights and enjoyed the hotel and would return.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batley, United Kingdom
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 21, 2014

Stayed for two nights mid week.We found the staff very helpful. The room and bathroom were very clean and spacious. Lovely clean linen and fluffy towels. We had continental breakfast in the hotel which was in the price, if you want full English it was only £4 extra.
The hotel was very central to visit the coast and the lovely country side.
The hotel had a lovely spa and swimming pool, we didn't use it as we were not there long enough
It is well worth a visit if you are in that area.

Room Tip: All rooms seem to have good views from the windows
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2014

We stayed in this hotel on a Groupon deal (Room 105) and had a nice relaxing time. The room itself was large and had everything you would need for your stay, including ironing board & iron, hairdryer, toiletries, free wifi, tea & coffee etc. The staff were friendly and attentive and made us feel right at home. I agree with some of the comments on here that it looked a little tired and in need of a lick of paint in parts but, hey, that's like nearly every hotel I've ever stayed at! Would recommend and return for a further visit x

Room Tip: Ask for a ground floor room
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level 4 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 4, 2014 via mobile

My partner and I stayed at the Oriel House Hotel in February 2014 for 2 nights in a superior room. Upon arrival we were pleased. The room was nice, very clean and spacious with neutral decor and high ceilings and a big flat screen sony tv. I was pleasantly surprised with the complimentary hot chocolate in the room and the miniature toiletries and sewing kit etc. the beds were comfortable although I did notice our 'king' or 'queen' size bed (as advertised) was actually two singles pushed together, it didn't make much difference though I'm a terrible sleeper and I slept ok. We stayed in room 105 and found it to be quite quiet. The shower was very powerful and the bathroom was clean.
We were really pleased with the breakfast, there's loads of choice, cereals, fruit, toast, yogurts, pastries, meats, cheeses and a few cooked options which are very good and would definitely recommend. The dinner menu isn't huge but the chef seems to be very good and we enjoyed all our meals here.
The pool is not huge and I can imagine would feel a little crowded at busy times however there were only a few others when we visited. The sauna seats 2 so you may need to wait, however it was nice to have it to ourselves.
We really enjoyed and would recommend the massages, very reasonably priced and good value. We booked via a Groupon deal and got 15% off of our treatments which was another nice surprise.
St Asaph is a good location, with it being not far from Betws y Coed and Snowdonia National Park it's great for walking and outdoor pursuits and it's not too far from M6 & M5 with stunning routes in between. Overall, if we were to go back to St Asaph I would stay here again.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank MillyPinkLtd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 2, 2014 via mobile

Received a two night stay as a gift.

On arrival the hotel appears modern and clean however a number of the rooms and spa facilities were tired and dated. However we did notice signs stating, under new management.

Ate in the restaurant on the first night, my partner had the oriel burger and I had the pie of the day. However my partner left the majority of her meal as the meat tasted cheap processed and wasn't very pleasant. The pie of the daywas significantly better and on finishing the meal we did notify the manager of our comments.

The staff were friendly and helpful and the hotel is a good base for visiting the area.

With some further improvements this could be a good hotel.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heaphunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guisborough
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 15, 2014

We stayed at this hotel Friday and Saturday for our daughter's wedding on the 11th January 2014. We were pleasantly surprised at the size of the room. Our room was very light and airy. The only thing we found not working was the towel rail in the bathroom but as soon as we reported this we were given extra towels and the rail was repaired the next day so it was no hardship. The family dinner was excellent for the adults but there wasn't really anything for our grandchildren aged 4, 5 and 7 so they ended up going for a pizza. Prices were a little high but no more than any other hotel. The 2 breakfasts were excellent and as with all the meals they were generous portions.

The wedding itself ran like clockwork from the ceremony to the reception the staff were there helping things along. The food at the wedding was again excellent and everyone mentioned the red cabbage!

Unfortunately we didn't get time to sample the spa but our grandsons did go swimming twice with their dad and really enjoyed it. The only downside for them was that the depth of the pool was the same all around and neither boys could touch the bottom of the pool but this kept their dad on his toes.

This hotel surpassed expectations and we would recommend it.

Room Tip: Take plenty to keep young children occupied.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pammy013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oriel Country Hotel & Spa

Property: Oriel Country Hotel & Spa
Address: Upper Denbigh Road, St. Asaph LL17 0LW, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > St. Asaph
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in St. Asaph
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oriel Country Hotel & Spa 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Oriel Country Hotel St. Asaph
Oriel Country Hotel And Spa
Oriel Hotel St Asaph
Oriel Country Hotel & Spa St. Asaph, North Wales

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