I spent a 2 day Groupon break at the Oriel Country Hotel & Spa with myself and 3 members of my family. Upon our arrival the Hotel looked ok, slightly tired but on the whole was fine.
I found the room adequate but looking quite tired and definitely in need of an uplift.
We did have an evening meal at the hotel which I have to say was very well presented and tasted lovely, the service though was quite slow, however the waiter Leon was very nice and was very polite.
Breakfast was ok but have to say the full Welsh breakfast was a little sparse and we did have to pay extra for it too.
There was a 24hr bar which we did use however, a lot of the time it wasn't manned and had to ask at reception most times to get someone to serve us.
There were two functions on whilst we were there and I was told a couple of times when I requested coffee and other drinks that we had to wait as they were very busy setting up the rooms for the functions that were due in, I really don't think that we should have had to wait as we were just as important to the hotel as the functions.
I do think some of the staff working there definitely need to up their game in appearing happy to help you as I only found 2 members who really seemed to take an interest in our needs.
Overall I enjoyed my stay there, but there are definitely issues that need to be addressed i.e. staff and décor in the rooms.
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- Also Known As:
- Oriel Country Hotel St. Asaph
- Oriel Country Hotel And Spa
- Oriel Hotel St Asaph
- Oriel Country Hotel & Spa St. Asaph, North Wales