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“Great stay after all.”

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SENTIDO Louis Plagos Beach
Ranked #1 of 5 Hotels in Tragaki
Certificate of Excellence
Grimsby, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great stay after all.”
Reviewed June 14, 2013

Arrived to find that myself and my husband had been allocated a twin room, however we had been given a sea view when we had paid for inland view, I was not happy and went straight back to reception to be told that this is what Olympic holidays (don't book through Olympic, complaint regarding 4 changes to flight time being processed i.e ignored at the moment!!) had booked us, I was given keys to a different room and told to have a look and see if it was satisfactory, this was a much nicer and larger I was more than happy with this room so excellent customer service from the start. The only bad part about this room was that the bed was very uncomfortable but speaking to other people this seemed to be the norm.

The pool area was lovely and spotlessly clean, the pool is rather deep at one end but there is a kiddie pool and a life guard on duty, sun beds were plentiful and comfortable and with 1 parasol per 2 beds there was no fighting over shade. The jetty into the sea is nice to swim from and the sea is beautiful, clear and blue if a touch cold this early in the season.

The staff in this hotel are wonderful, friendly and accommodating especially the reception staff and Takis from the restaurant . The meals are brilliant and there was not one sitting that my husband and I struggled to find something tasty to eat, the food is of a very high standard, fresh and constantly being replenished. A bottle of champagne and VERY BIG birthday cake complete with sparklers was delivered to the table on my husbands birthday completely free of charge and a lovely touch.

The location is out of the way but this is exactly as we like things, car hire (smallest aval) was 41 euros a day from the guy in reception and as the island is small we managed to see everything of interest to us in one day on around 10 euro's worth of petrol so don't go filling the tank.

If the beds were more comfortable this hotel would have been pretty spectacular place to chill out but we didn't feel rested and refreshed in the morning just tired and stiff. I feel that it is a shame that something so easy to fix spoilt our stay making it so that I would not return to this otherwise lovely, friendly hotel.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank lindastafford76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at SENTIDO Louis Plagos Beach, responded to this review, June 20, 2013
Dear guest,

Thank you for commenting on your recent stay at the Louis Plagos Beach.

We are glad to read that you have had a pleasant stay overall with us and that your room was to your satisfaction. We are delighted over your praise of our staff, and the quality and selection of our meals. Furthermore, we are thrilled to hear that you enjoyed the natural beauty and the setting of our hotel. Regarding the mattress, we thank you for pointing this issue out for us and we hope to be able to solve it in the very near future. We thank you for your feedback and are delighted that despite some minor issues, you had a wonderful holiday with us.

We hope to have the pleasure of welcoming you again to the Louis Plagos Beach.

Truly yours,

The Management.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (286)
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Preston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 13, 2013

I can't rate this hotel highly enough. If you are looking for a quiet peaceful location with lovely views 5min taxi ride into the nearest town then this is for you. The staff at this hotel are fantastic they can;t do enough for you, the food is extremely good and there is plenty of choice.
Will definately return the best all inclusive I have stayed at.

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
1 Thank fiona h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at SENTIDO Louis Plagos Beach, responded to this review, June 16, 2013
Dear guest,

We must express our gratitude for your recent stay at the Louis Plagos Beach.

We are pleased that during your relaxing break at our hotel you enjoyed our varied selection of food and the attentive and friendly service from our staff.

We are looking forward to seeing you again at the Louis Plagos Beach.

Yours truly,

The Management.
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Oxford, United Kingdom
1 review
Reviewed June 12, 2013

Recently returned from a two week family holiday. Hotel was very clean, rooms were cleaned and towels changed daily. We had a family room with a sea view which was lovely, the view was amazing. Excellent friendly staff, couldn't do enough for you. There was a great variety of food which was always of a high standard. Being buffet style was excellent when staying with a child, there was always something that he liked. Special mention to Takis who ran the restaurant very smoothly and always made sure that the food was replenished often. Would also like to mention Alexander who was a great barman, always remembered your drink choices! Entertainment was supplied by Roberto and Magdalena and was great fun, two great characters keeping us entertained. Thoroughly enjoyable holiday, will return.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo-John-Luke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at SENTIDO Louis Plagos Beach, responded to this review, June 16, 2013
Dear guest,

Thank you for holidaying at the Louis Plagos Beach.

It nice of you to note the cleanliness of our hotel and the maintenance of your room; moreover we are pleased that our varied food indulged you appetite, and you found the choice perfect to satisfy children's appetites as well. We appreciate your compliments about our staff and animation team, and we will certainly share your words with them.

It is heart warming that you enjoyed holidaying at the Louis Plagos Beach, and we are looking forward to your return.

Kind regards,

The Management.
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Lee, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 11, 2013

Returned from a one week holiday a few weeks ago.
- Lovely choice and variety of food.
- Polite staff (especially Alex - in the bar)
- Maids changed and cleaned the bedding and room each day without fail.
- Amazing views from every angle
- Handyman cleaned the pool every morning
Only fault would be the entertainment, day and night, it was the same activities everyday, the reason the entertainment didn't extend from more than a Greek quiz to bingo was probably because we went at the end of May, which was only the beginning of season, so the night entertainment was always in the Lobby, as the outside stage was finishing off being painted when left.

Great Hotel though, 5*'s :)

Room Tip: Don't always book the searoom view, as we purchased the garden view, and ended up with a sea vie...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Milk1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at SENTIDO Louis Plagos Beach, responded to this review, June 14, 2013
Dear guest,

Let us thank you for leaving your valuable feedback about the Louis Plagos Beach online.

We are pleased to hear that a stay at our hotel left you wonderful memories about our varied food, our polite and hard working staff and about the wonderful views. We are sorry to hear about our entertainment, however we appreciate your remark, and will certainly share it with our animation team.

We hope to have the pleasure of welcoming you again to the Louis Plagos Beach.

Yours sincerely,

The Management.
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marlborough wiltshire
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 10, 2013

I have just got back from this lovely, warm , friendly hotel. I went with my Mother and sister, and it was just the perfect place to stay,for 3 ladies, if you want Excellent food, very clean comfortable accommodation, and really friendly welcoming staff.Nothing was too much trouble. The service we received from the very start, on reception with the lovely Eleni, the bar men, always knowing whos 'next', the restaurant staff, especially Takis, who remembers your special needs and requests, and forever has a smile on his face, and not forgetting the ladies who clean the rooms, and the guy who came to fix my hairdryer, a HUGE THANKYOU....All that we want to do is come back!!..I hope this dream comes true, Thankyou. :-))

  • Stayed June 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracy h h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at SENTIDO Louis Plagos Beach, responded to this review, June 20, 2013
Dear guest,

A big thank you for your lovely review following a stay at the Louis Plagos Beach.

We are thrilled that you had a wonderful relaxing ladies' holiday, also that you enjoyed our varied and delicious food, and the service from our friendly and polite staff; rest assured your gratitude will be passed on to them.

We look forward to welcoming you again to the Louis Plagos Beach.

Faithfully yours,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighouse, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 8, 2013

Have just returned after 1 week there but wish we had gone for 2 weeks from checking in to checking out the staff were so helpful.Have to make a special mention to Alexander the barman his repartee with the customers had you in stitches and his cocktails had my wife hooked on them especially the screaming ogasam! Also to Takis in the restaurant he was there breakfast, lunch and dinner and so helpful and friendly. on the last day when we left our room and went to checkout and have a coffee the maid came rushing up because my wife had left her nightie in the room not many places whould that happen. Definiatlly go back. Thank you again.

Room Tip: book a sea view room
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at SENTIDO Louis Plagos Beach, responded to this review, June 14, 2013
Dear guest,

Thank you for sharing your experience about the Louis Plagos Beach with the online community.

We are proud of our staff, who earned your praise about the service they performed, and appreciate your special mention of some them, who's attitude you like the most, please rest assured that they will be informed of your compliments.

We will be looking forward to your return to the Louis Plagos Beach.

Best regards,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 3, 2013

We have just returned from a lovely half term week at the Louis plagos, and couldn't fault it. From the minute we arrived to the moment we left we were looked after.
We stayed in room 325 overlooking the sea, which to wake up every morning too was bliss. The rooms were clean, with enough space for 2 adults and a 6 year old.
The food was great, enough choice for everyone and the constant supply of food was a bonus !
The staff were friendly and very helpful, special thanks to Magdalena, Roberto, Takis and Alex in the bar. If you want a barman who knows his stuff and also who is next in line then Alex knows.
The entertainment was good if you wanted to be involved you could be if you didnt there was no pressure, we used the hotel's mini club in the afternoon which my 6 year old loved, thanks to Magdalena who made it fun.
What i must say about this hotel is the pool area, I have never seen or swam in a pool so clean and crisp as this, the whole pool area is clean, looked after and well attended. For the more cautious parents there is a lovely lifeguard called leena on duty who will always make you feel safe. The pool bar is excellent with again very lovely staff and the views from the bar are beautiful.
Would recommend this holiday to all

Room Tip: Sea view room
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarLeeBron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOUIS_HOTELS, General Manager at SENTIDO Louis Plagos Beach, responded to this review, June 6, 2013
Dear guest,

Thank you for taking some time and to write such a wonderful review about your stay at the Louis Plagos Beach.

We are glad that our room suited you, and you found it clean; moreover it is a delight to read your compliments about our staff, who were always friendly and helpful. We are pleased that you enjoyed our varied food, were animated by our entertainment team, and also took advantage of our mini club. It is nice of you to note our lifeguards, who constantly keep their eyes on the happenings within the pool.

We hope to welcome you again to the Louis Plagos Beach.

Best regards,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SENTIDO Louis Plagos Beach

Property: SENTIDO Louis Plagos Beach
Address: Amboula Beach, Tragaki 29100, Greece
Phone Number:
Location: Greece > Ionian Islands > Zakynthos > Tragaki
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Tragaki
#1 Luxury Hotel in Tragaki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — SENTIDO Louis Plagos Beach 4*
Number of rooms: 161
Official Description (provided by the hotel):
SENTIDO Louis Plagos Beach, around 150m from the gentle-sloping, sandy and pebbly beach of Ampoula (Zakynthos - Greece). We are happy to announce that this hotel will be franchised by SENTIDO Hotels and Resorts as from Summer 2015 following a series of renovations which will take place in winter 14/15. The renovations will include: 1) Full renovation of all 48 front sea view superior rooms 2) Refurbishment of all other hotel rooms by changing bed covers, curtains, balcony furniture, adding flat screen TV, glass partition in bathrooms and by replacing the room and balcony floors 3) brand new spa & gym 4) addition of 2 new adult Infinity pools & transformation of our existing pool to a large kids' pool with water features and to a separate swimming section. 5) upgrading of the hotel's snack bar by the pool to a themed restaurant (Greek Taverna) with show cooking offered as extra choice by reservation to clients on All Inclusive without extra charge 6) new open air Blue Bar 7) refurbishment of hotel lobby ... more   less 
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Also Known As:
Iberostar Hotel Plagos Beach
Iberostar Hotel Tragaki
Iberostar Plagos Beach
SENTIDO Louis Plagos Beach Zakynthos/Tragaki, Greece

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