Stayed one week all inclusive in June so weather good and not too many children. Aside from some broken sun loungers, everything was well maintained and kept very clean. Direct access to a very narrow shingle beach nice for a walk and a drink at the hotels beach bar but too crowded for a reaxing day sunbathing. Almost without exception, staff the friendliest and happiest I have ever come across anywhere, although sometimes a bit slow to offer more drinks at dinner after the first round. Food plentiful and varied in the lunch and dinner buffets so more than adequate and breakfast very good. The one off a la carte meal was nice in that it was so good to have polite table service somewhere quiet away from the slightly manic buffet. That said, although the food was very well presented, it was nothing special and as others have mentioned, you'd be disappointed if you had paid the stated prices.
We had a limited sea view bungalow room which was in block 7 and well located but it was just an average size double room on the uppor floor of a small block of rooms - not what I expected when I paid extra for a "bungalow". TV reception poor and the only english channels were CNN and BBC news - the hotel seems more geared to the Russian and German clientele. All bars very good and a good selection of drinks on the all inclusive package, although the lobby bar closed at 00.30 rather than the stated 01.30. Think very carefully before opting for half board as everything is expensive and you even have to pay for small bottles of drinking water.
If evening entertainment is your thing, look elsewhere. The events were put on at 9pm when most people were having dinner and when we caught the tail end of a few it really wasn't worth the effort. Mossie bites a real problem so don't leave the doors of your room open and take plenty of repellant. Regular and cheap bus to/from Kos town good value and worth doing for a change of scene. Didn't get to the spa but the hotel grounds are excellent. Overall, a nice place with excellent staff but the only thing that is 5* is the prices. I would review this as 3.5 and good rather than very good but sadly that's not an option.
Departure on the evening flight from Kos airport was absolute chaos (more than usual I am told) with queues just to get into the terminal stretching out of the car park at one point!!!
Whilst I have every sympathy for poorly paid tour reps, our Thomson lady was not great. We sat through almost an hour of waffle about the available excursions with almost no information about the hotel. When we ski with Thomson we at least get a useful tips guide with our welcome pack (bus times, money saving tips, etc) but this time, nothing. And probably my failing but is it too much to expect a steer as to any local policy on tipping? The concept of all inclusive almost flies in the face of 5* star service (where tipping expected) but it would at least help to know what, if anything, the hotel/staff generally expect. I doubt we will go back - nice enough at a discounted all inclusive price but other resorts do it better overall.
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- Also Known As:
- Grecotel Kos Imperial Psalidi
- Hotel Grecotel Kos Imperial
- Grecotel Kos Imperial Hotel Psalidi