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Reviewed May 7, 2014

Good hotel. Very kind staff and very good service! Beatiful view. Distance to Kos is no problem when you hire a bike.
The warm food is sadly enough not warm. It stays in trays for a long time and you can taste that!
The music in the dining room was horribel.
Besides that we did enjoy our stay in this hotel very .

Room Tip: Seaview is wonderful.
  • Stayed: April 2014, traveled as a couple
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3  Thank Rodo200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kipriotis, Manager at Kipriotis Panorama Hotel & Suites, responded to this reviewResponded May 21, 2014

Dear Rodo 200
On behalf of the entire team of PANORAMA HOTEL & SUITES, I wish to thank you for your kind preference in our hotel as well as for your constructive comments which will assist us to improve our services
You will be glad to know that our music improved greatly, offering a wide selection of most famous Greek songs (Hadjidakis, Theodorakis etc). And this music we are glad to share with our guests, should they desire a copy to take back home.
Looking forward to welcome you again in our hotel
Yours sincerely
George Kyparissous
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

We stayed at Kipriotis Panorama Hotel and Suites this summer and I kept meaning to write this review in the hopes of saving just one of you from booking your vacation at the resort. This is NOT A 5 Star Resort. I would probably rank it a 2 star resort. Everything about the place is dated except for the pool and spa area which is fantastic. More importantly though, the customer service was just awful. The food was very mediocre. Our room was dated, the carpet dirty and the beds rock hard. We actually complained about the beds and they brought in cushions from the pool lounges and put them under our sheets. I repeat, this is not a 5 star hotel. Save your money and your valuable time and do not go to this resort.

  • Stayed: July 2013, traveled with family
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26  Thank hsmoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

We'd booked for a family holiday at a Kos resort that will remain nameless for now.
At end of season, it seems that all the resorts get together and decide which hotels can close, and which stay open.

Our booked "family" holiday ended up in a stuffy hotel, where the kids couldn't even use the inflatables that they bought in the hotel shop!

Other visitors had been told in advance that their chosen hotels would be closed... Thomas Cook did not advise us. The other guests had the opportunity to negotiate the use of a nearby Aqua park - Thomas Cook gave us no such option, until we got there, and it took us the best part of 3 days to get access to the park.

Kos itself was really nice. The ruins were easily accessible, (had this been in England they would have charged you a fee to get in, and restricted your access) - the people are friendly and speak good English (mostly).

Watch out for : mopeds and motorcycles.... You seem to be walking on a pathway when a motorcycle comes hurtling past.

Value for money: bus trips are reasonable, but this is an economy in crisis.... We paid €30 for 2 pizza and chips, with 2 lagers and 2 soft drinks!

I would probably go here again in main season, but then again there are plenty of other places in the world!

Kos is good..... Thomas Cook, not so!

Room Tip: The gym was completely unusable..... But they'll give you a bottle of wine (all inclusive variety) for the inconvenience
  • Stayed: October 2013, traveled with family
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5  Thank Scottmurphy45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

We stayed at the Kipriotis Panorama Hotel & Suites in October.
The first thing to say is that there are a number of hotels/apartments within this complex some are 4 star and some are 5. The Kipriotis Panorama Hotel & Suites is the best of the 5 stars being at the top of the hill with the best views.

Room

We stayed in an executive suite. There aren’t very many of them in the hotel and they are exactly twice as big as a normal suite. In the additional space they have two sofa beds. Unless you are in a big party there isn’t much point in booking this type of room as the only real advantage is the additional sleeping area and a double balcony. One good point was the bed. It was HUGE. Easily 7 feet wide.

All Inclusive

Do not be fooled, this is an all inclusive hotel. If you are not on an all inclusive plan there it will be very expensive. For a small soft drink/beer at the pool bar you will be paying E3.50. The choice of drinks was the normal all inclusive stuff, cheap wine (the white was really bad) ‘Vap’ beer and local (cheap) spirits.
All inclusive food is served in the large dining room. There was lots of choice as long as you like salad. The food was quite bland and lacked any real taste. We ate in Kos town a few times which wasn’t really a problem as there is a bus that takes you into town from outside the hotel for 1.30.

The hotel

The hotel looks quite impressive in the common areas. The pools were nice with lots of sun loungers. Our room and all the common parts were clean.
We went at the end of the season (mid October) and the entertainment in the bar had stopped by the end of our holiday which was fine as it was very poor.
The hotel staff were, on the whole, very rude. Everything was too much trouble for them especially in the dining room. The bar staff were by far the nicest people.
Another problem which reflects this poor attitude was the heating in the bedroom. There was a period of quite cold weather and the nights were cold. There was only a sheet on the bed (no quilt etc) so we put the aircon hearing on. Cold air came out. I thought it must be broken so rang reception. I was told that despite the aircon unit saying it did heating and cooling the temp was actually set by the hotel and i had no control over it! The reception said it wasn’t cold (despite the fact that the Greek people had hats scarf’s and coats on). We weren’t offered any solution until i asked for blankets which were then brought to us.

All in all this is quite an average hotel. The service was quite poor which is inexcusable at any hotel. It’s not what i would call 5 stars, more like a good UK 3 star.

Room Tip: have an executive room if you are traveling as part of a large group. If you not, don't.
  • Stayed: October 2013, traveled as a couple
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5  Thank oliver w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Had an absolutely lovely stay in May 2013.
The hotel is beautiful and the facilities great. The pools are lovely and do go and have a look at the spa if you can!
Our room was extremely comfortable with a balcony and sea view.

The food was fantastic. We stayed for a week and there was so much choice and change in the restaurant each night that we never got tired of it. Great little shop on site to for holiday gifts or those things you tend to forget to pack!

The staff were all helpful and the welcoming.

The beach at the end of the hotel drive was lovely and peaceful to - both sand and gravel with plenty of sunbeds, shades and a wagon serving soft drinks for all inclusive people.

The only point I would say is that we booked our holiday with a company that didn't have a 'rep' at the hotel...so a lot of the information about meal times, bar times, general hotel info etc we had to go searching for ourselves - but that's no fault of the hotel as I assume the majority of people would have a rep there.

Do go and have a drink in the top floor panoramic bar at night. You do have to pay extra, but the cocktail and view was worth it. Fabulous outdoor seating and live music.

Would definitely think about returning here in future.

  • Stayed: May 2013, traveled with family
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2  Thank hari_sings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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