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“rude owners”

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Olga's Paradise Hotel Apartments
Reviewed September 4, 2013

I spent 2 weeks in Olga's "Paradise" in August and I have to say it was not relaxing time for me and my wife. First we had to change our apartment straight away untill arriving due to very bad and dirty place. After two days we stopped using the pool , the bar and other facilities because the owners were very rude towards us and we did not feel comfortably. There are few nice apartments in that area with really nice staff so we only used the other apartments. I do not recomend Olga's to anybody under any circumstances.

Room Tip: The new blocks of apatrments are much better than the old ones in front which are terrible but nothi...
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  • Stayed: August 2013, traveled with family
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5  Thank robin13Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 - 38 of 118 reviews

Reviewed August 22, 2013

After booking earlier in the year we noted some of the reviews already posted on this complex, having just returned I can see why some holiday makers have experienced 'problems'. First the good: this is an ideally placed complex for exploring kos town, it's also close to the beach with some good restaurants close by. The complex and rooms are average for Greece, it's better than some we've been too over the years. Now the bad: the holiday company brochure we booked with and the apartments websites are totally inaccurate in their description of the facilities available. The most glaring deficiency being that the complex doesn't provide food on establishment, not even ice cream! Yes it's theoretically self catering but you'll have a job on, your only option as we found is to decant to other nearby complexes for lunch, a bit of a pain when your settled by the pool. The complex has a total lack of atmosphere both during the day and at night, don't expect any music at anytime around the pool or bar area, this is fine during the day but we found it rather strange in the evenings, we just stayed away or went up the road to the Irene apartments our teenagers found this establishment much more to their taste.

Room Tip: If you want a bit of atmosphere don't go here,
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  • Stayed: August 2013, traveled with family
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3  Thank Martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

Our friends booked us in at Olga's, and after reading the reviews I was dreading going. But I must say we had a lovely time, we had a one bed superior apartment that was clean and spacious, the rooms were cleaned daily and towels changed every other day. We had no problems with Olga at all she was always helpful and friendly when we spoke to her. The pool was amazing, very clean and just the right temperature, maybe some people expect too much and just enjoy moaning!. Kos town is about 30 minute walk away but very lovely at night when its all busy and bright, worth a visit for some lovely food, if you do go to Olga's, for budget accommodation its well worth the money.

  • Stayed: June 2013
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7  Thank debbzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

Apartment clean and in a reasonable state .Bear in mind this is budget accommodation. Bed was comfortable. Supposed to have free wi-fi, but owner was always turning it off as it cost money. Our rooms were below the owners daughter's apartment, constant yapping from their little dog, furniture scraping across the floor, and I'm sure that she just liked to strut around in high heel shoes.
Good local shop, beaches were not brilliant, about 5 minutes walk away, but small man made beach ran by a family was good, paid for a lounger for the day, with a couple of free drinks and fresh fruit brought round.
Do try the big doughnuts that a guy brings round the beaches......awesome.
If you like hiring ATV's (quad bikes) don't use the one near the apartments, they are rubbish, walk a little way towards Kos town, they are better value and much better.
Kos town was a 20/25 minute walk away, with some lovely restaurants and cheap shopping.
If you do get transport, go to Pyli village for cheap tourist shops and a fantastic restaurant called the Roof Garden.
All in all a great holiday, let down by the accommodation, Accommodation may have been budget, but the holiday cost us over £1000 for 1 week in June, and would not use it again.

  • Stayed: June 2012, traveled as a couple
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6  Thank alienwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012

Nice place in general, good looking pool...although never went in. There's a lot of problem in this hotel from paid AC to Grumpy owner... You named!
First of all you have to paid for AC which is a little bit weird: If you don't want to pay which I did not want, they offer you fans. But they don NOT work, then you have to go again to talk to the owner and she change the fan for you knowing that the new one doesn't work either, and so on.. That happened to me and I saw that happened to a fmaily of three that arrived later. The owner and her daughter pretended that they didn't know that the fans didn't work and kept on offering them to the customers... Shame on them!i booked the hotel trough a Australian site and I had a really good deal! As soon as the owner found out she was completely rude to me...Sahme on her!
Rooms were basic with basic silverware and facilities to self-catering
No towels or toileteries. Over the week that I was there, The electric power failed and went down... that means not even the fans worked! The owner said that the problem will be solved in a couple of hours whinc turned to be a couple of days:(
A beautiful island with not such a good hotel and special a BAD customer service!

  • Stayed: August 2012, traveled with friends
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5  Thank cf0113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

Olga's Paradise is value for money if you are looking for basic accommodation. The place is spacious but looks very tired. The pool is large and in front of the accommodation which is set back from the road and on first approach the place looks closed. A long drive takes you to reception; a car park is at the back. The rooms are large and the cooking facilities very basic, we had 1 odd cup 1 odd mug and a small selection of plates, a small saucepan and a scratched frying pan. We were enthusiastic about having an electric kettle but it didn't work - back to the saucepan. The worse thing was the 2 beds, the base on both had collapsed and the mattresses had dips in the middle. Everything needed cleaning, the cutlery, sinks and the bathroom. But having bought bleach, tea towel, washing-up liquid etc. if you don’t mind doing this it was was still good value. The room was quiet at night and backed onto a green field with the usual cats and some chickens. Wi-Fi is advertised but this can only be obtained by the pool which when the sun is shining makes using it very difficult. Most morning’s wi-fi was not available. Sheets are only changed once a week (I had to ask for this) towels changed twice. I don't think Olga's strongest point is customer service; she shouts at residents and barely manages a 'good morning'
Tiles around the edge of the pool area are dangerously slippery as are ones in the apartment. With a bit of care and attention this could be a great holiday property. Unfortunately we collected about 30 nails in the gravel where the cars are parked so that’s one problem sorted. The lower ground rooms would be very hot in July and August; there is no a.c. and just one patio door at the back which looks out onto a 3 foot high walled garden. This area wasn’t brushed in the 2 weeks we were there. We had 2 power cuts, after a day without electricity I asked why and within 10 mns the power was back. These apartments are approximately 20 mns walk to Kos town centre.

Room Tip: ask for a room that is on a ground or first floor, not semi basement
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  • Stayed: September 2012, traveled with family
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2  Thank annymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

Ok, lets start by saying we have done lots of self catering holidays in Greece and we know it can be basic but Olga’s Paradise Apartments took this to another level, unfortunately a lower level.

We arrived just before midnight and met by Dina who would take us to our apartment, we had requested a room on an upper floor and this was stated on our accommodation voucher. We were surprised when she started to go downstairs, we explained that we had asked for a room on a higher floor but were told this was the only room available and that it was our fault as we had only booked 10 days before arrival. The room was a good size, with 2 single beds and a divan we checked the utensils crockery etc. This consisted of 2 dirty mugs 4 glasses one knife, one plate a bowl, saucepan, funnel (not sure what that was for) and a kettle. I managed to get 2 teaspoons from Dina so that we could make some coffee in the morning, that’s about as far as we self cater so we didn’t require much else. The next day we took a look at the terrace area, what a dump that was, an old traffic cone upturned bucket and various other rubbish was strewn about and the area had obviously not seen a broom or a mop for months, we have taken some photo’s to show this.

We also met Olga on the following day and she said the apartments were only 50% full, it would seem that the top floor was empty and they had no intention of letting anyone up there, she then started to rant about us only paying €10 per night and that in August we would be paying €40 for our room.

The pool area looks quite nice but the sun beds are made out of hardwood and there are no cushions, this makes them extremely uncomfortable, the idea is you buy an airbed and put that on the bed, we decided then and there that we would just use the apartment for sleeping and go to other nearby establishments to use their pools and facilities.

In the 2 weeks we were here the towels were changed twice and the bed sheets once, we don’t think the floor was swept at all as there was dirt in the corners all the time we were there.

We will certainly not be returning here, there are many pleasant and clean self catering apartments nearby, try booking Nicon Apartments (Thomson Holidays), Iris Apartments or the Irene Apartments, any of these establishments will provide clean and comfortable accommodation and show you real Greek hospitality.

  • Stayed: September 2012, traveled as a couple
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4  Thank Al+Lyn-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Olga's Paradise Hotel Apartments

Address: Odysou street | Agios Gavriil, Psalidi 85300, Greece
Location: Greece > South Aegean > Dodecanese > Kos > Psalidi
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Specialty Lodging in Psalidi
Price Range: $23 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Olga's Paradise Hotel Apartments 3*
Number of rooms: 50
Official Description (provided by the hotel):
An oasis of relaxation only 1.5km from the city center.Perfect for couples and families. Olga's Paradise is a 3*** hotel that offers its guests a cozy and relaxing environment. ... more   less 
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Also Known As:
Olga's Paradise Hotel Apartments Kos/Psalidi

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