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Reviewed October 30, 2019

We had a wonderful experience the entertainment team is amazing Aaron, sailin, Oscar, Getse and loved playing bingo with Aaron la diva in the afternoon. All the service for the restaurants it’s nice, the pool bar

Date of stay: October 2019
Trip type: Traveled as a couple
Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

Firstly, we thank you for choosing Iberostar Grand Paraiso to enjoy of your vacation at the beautiful Riviera Maya.

We really appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at Iberostar. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail.

We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.

Best regards,

Quality Manager
Iberostar Grand Paraiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2019

This hotel is awesome we love the place !! The service is perfect. The pool, the activities, the games with the star friends. They are the best here in this place! We played beach volley with Tsunami and she is a very good friend! We want to come back here soon!

Date of stay: October 2019
Trip type: Traveled with family
Thank Yosiyosiyoisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

We thank you for sharing this review of your vacation at Iberostar Grand Paraiso.

It is pleasing to read that you had such a great time in our hospitality and we want to thank you for sharing it with others. The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day.

We hope that we will be able to serve you again in the future.

Best regards,

Quality Manager
Iberostar Grand Paraiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2019 via mobile

Overall- the trip was tremendous! Great food, staff, and location. This was a relaxing trip for us so lots of pool, sun, and a few drinks. Staff was awesome and the activities pool area crew was great—especially Aaron that was corralling everyone to the activities and is a awesome host!

Highly recommended!

Date of stay: October 2019
Trip type: Traveled as a couple
Thank kevinhA8680LW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019


Dear guest,

Firstly, we want to thank you for choosing Iberostar Grand Paraiso for your recent holiday and for sharing your experience with us.

We are really happy to read your kind comments about our prime pillars we set in place to ensure splendid vacations for our guests. Your satisfaction is one of our main goals and we are so glad to know we have achieved it.

Once more we thank you for this complimentary review of our hotel and we hope to see you again in the future.

Kind regards,

Quality Manager
Iberostar Grand Paraiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2019

The Iberostar grand paraiso was an amazing experience! Highly recommend for five star accommodations, entertainment and activities. You can have a tranquil drink and massage in paradise or an active night dancing under the stars. Aaron was particularly awesome! Once, or for the lucky...multiple, in a lifetime experience.

Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
Thank Ariana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

We are grateful to you for choosing Iberostar Grand Paraiso for your latest holiday, and for sharing the experience with us.

Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests, are of great motivation for us.

Once again, we thank you for this kind review and we look forward to your next visit.

Attentively,

Quality Manager
Iberostar Grand Paraiso.

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Reviewed October 30, 2019

Beautiful and best service From
Sailin from the entertainment team best food from all the restaurant I would recommen this hotel to every one.the activities by the pool has been great so much fun with the entertainment team I would like mention enzo,oscar Aaron tsunami'getsamani'Orlando, nicole and daniel ,

Date of stay: October 2019
Trip type: Traveled with family
Thank Mai63vicent3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

We thank you for taking the time to share this wonderful impression of your stay at Iberostar Grand Paraiso.

It is of major importance to us that our guests enjoy of our well-thought-out holiday concept. Our day to day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere and we are thrilled to know you enjoyed your Halloween vacation so much.

Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.

Best regards,

Quality Manager
Iberostar Grand Paraiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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