We just got back from the Grand for a 7 night stay celebrating my 30th birthday! It was our first time staying at the hotel and I booked thanks to the great reviews on trip advisor. We've stayed at the Grand in Punta Cana, DR before and I thought it was amazing….until now. This is by far the nicest, friendliest resort we have ever been to. Almost everyone we met on vacation was a return guest and now I know why!! My husband and I decided that we won't find anything better then the Grand Hotel Paraiso and plan to return for our next vacation! :)
The Staff: Everyone from the waiters, hostesses, STAR staff and bartenders remembered our names, our drinks etc. We made great friends with Daniel at the Lobby bar and he made my birthday special with shots that he lit on fire and having a dirty martini waiting for me as soon as we walked up to the bar (grey goose by the way! They only serve top shelf liquor).
I want to give a BIG shout out to Evelyn (one of the STAR staff members), we became great friends over the course of the week and I miss her already!!!! She works long hours and always has a smile on her face! The rest of the STAR staff was great as well, got us involved in several activities and made our vacation amazing.
The butler service was nice; bubble baths and rose pedals that spelled out happy birthday…champagne and a cake on my bday! They know how to make their guests feel special.
Food: As I've mentioned we've stayed at a Grand before and the food here was 10x better then in Punta Cana!!! I loved ALL the restaurants and am sure that I gained at least 5lbs. in one week! :) Definitely make reservations at the restaurants though, they are worth it over the buffet! The fried brie at the French restaurant was my fave….yum!!!
Sidenote: There is a lazy river at one of the other Iberostar's (which all guests of the Grand have access to); it was fun to try out, but it also made us realized how much nicer the Grand is then all the other Iberostar resorts that are next door! Spend the extra money and stay at the Grand!! There's a reason it's won so many awards and is rated #1! :) We will be back soon!!!!!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico