My husband and I just returned from our 6th visit to the Iberostar Grand Playa Paraiso. Noticeable improvements include: new palapas on the beach, new, improved pool cabanas, and better, non-slip lounge cushions. As ever, the friendly, welcoming staff all seem genuinely eager to help in anyway possible. As returning guests we get really delightful greetings from everyone; from the the bellmen to the bartenders to the butlers.
The food in the buffets also seemed better than our last visit, which was October 2013, and they had more people serving in the buffet, providing better service of the excellent cheese assortment at dinner and all the fresh juices at breakfast.
They also added a Mexican ala carte restaurant at dinner, which was really fantastic by any standard.
The beach chair situation was highly competitive this visit, but so was occupancy. If you hadn't claimed your lounges by 7:00AM, you were relegated to the second or third row. It was a little less cut throat by the pool but still be aware that the lounge-saving practice is unavoidable here.
I truly love this place. It's by far the best all-inclusive resort we've been to in Riviera Maya. Feel free to private message me with any questions.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico