We just returned from our second trip to the Grand and again it was just amazing. We have been to many resorts and nothing compares to this resort. Let's start. The beach it very nice, with plenty of chairs (so you don't have to go out at 6:00 am). The beach towels are as needed. You can have as many as you want without restrictions. The pools are very nice. There is a main pool with pool bar. There are plenty of chairs and you are able to have a chair in a shallow part of the water. If you need shade there are plenty of canopy cabanas to take shelter. There is a tranquility pool with canopy beds, as well as chairs and there is an indoor pool with hot tubs, spa and an exercise room. Drinks are brought to you on the beach or at the pools. There's no need to leave your chair! All liquor is top shelf. The staff is very happy, helpful and ready to take care of whatever you need. The entertainment team, was very good and energetic and did everything to make your trip more enjoyable. The wait staff was as good (but probably better) than the majority of our finest restaurants in the states. They made every meal enjoyable. They were there to get you whatever you wanted or get you something else if you ordered wrong. They made sure you left satisfied. Now let's talk about the specialty restaurants. Your concierge will make all of these reservations for you. I would recommend making reservations for the entire week when you get there. They can always be changed. The food quality was excellent and in abundance. The food was prepared well and had great presentation. The steaks were prime, and seafood plentiful. You had your choice of lobster, shrimp, muscles, scallops, salmon, grouper, sushi daily along with an assortment of cold salads, cheeses, soups, meats and desserts. The room was beautiful and spacious. We enjoyed a romantic anniversary dinner including roses and rose petals on the table. We returned to our room to find a trail of rose petals throughout the room, a bubble bath poured with rose petals floating on the bubbles and a bed decorated in towel swans with rose petals and the word "Love" spelled out in rose petals. Each evening we returned to our room to find our bed turned down and chocolates waiting on our pillows. The mattress was extremely comfortable and there were plenty of pillows. Our butler kept the mini bar stocked with our favorites and continuously asked if we needed more. While staying at the Grand Tripadvisor awarded the Grand with the top spot of Best All-Inclusive Resort in the World. The staff and managers were thrilled to find out they had won this award and we congratulated all that we came in contact with. When staying at the Grand you are able to use any of the facilities at the four resorts in the Iberostar complex. There is a shopping center across the street that has a few small restaurants that is also included in your stay. There is a disco there as well. The Grand has a theater with a nightly show and there is a nice lobby bar that also has entertainment. There is plenty to do every evening, but if you just want to take an evening stroll you are able to do so safely. The Grand is our top choice, but if you can't afford it then try the Maya or Lindo next door, but keep in mind that these are geared for families so when booking specialty restaurants make a later reservation. We had a great trip and can't wait to go back!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico