My wife and I really enjoyed this resort. They provide a great service, with a great attitude.
Here's just one example: We arrived at 10:30 am, way earlier than the 3pm check-in time. Instead of suggesting that we were too earlier, the management apologized for the inconvenience (of our room not being ready yet), provided a free upgrade to a suite, free drinks and lunch while we were waiting and then sent us a bottle of campaign into the suite, again with apologies for the inconvenience.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico