My wife and I returned for the fifth time and had a wonderful stay. We coordinate our stay with friends from the UK who we met there but we still see people from previous visits who also return at the same time each year. We miss you already!
The service at this place is amazing. First thanks to our butlers Victor, Julio, Jesus, and Gonzolo you helped have a great stay.
Olivia is a doll who ensured we were well taken care of!
Daniel barkeep extraordinaire.
7 (jellyfishes please). Just kidding!
Now to the Managment, Gabriel is fantastic part of this place. Always taking time to speak with the guests.
While we were there I returned to the room and a note stating I left our safe unlocked. My wife's wedding rings a large stack of tip money and our travel document were all there and accounted for. What a wonderful statement about the character of the employees here. Many many thanks to the security and house keeping departments!
I will say that the hotel did have some leaks ect... as previously posted and we saw a bit more maintenance than normal but it's is low season and the work has to be done sometime.
In closing we would not hesitate to return.
Edar, Eduardo, Jenny, Andy, and the remainder of the Star Friends you rock! Hope to see you next year!
- Free Parking
- Breakfast included