We travel to the Grand every September and are never disappointed. This year was better than ever. I love the staff and how they go out of their way to make every day perfect. Special thanks to everyone at the front desk for a quick, effortless check in; Ana and Adriana, the concierge in our building, who were always helpful, even with minor requests; the waitstaff is incredible, thanks to David, Victor, Guadalupe and Angel (our waiter for the dinner on the beach which was amazing, we will never forget it). Eder, Jenny and Eduardo made us laugh every day. They go out of their way to make sure everyone is enjoying themselves by the pool and in the evening. Daniel, our favorite bartender, who was sure to have the specific wine we liked each night before dinner.
The food was better than last year, I can't believe I'm saying that because it's always been great. They've made changes to the menus so if you are a repeat guest you won't get bored. The lobster, filet mignon, lamb chops, octopus carpaccio - everything was out of this world!
Can't wait to return next year and run into the same repeat guests and the wonderful staff.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico