Do not expect too much out of this resort except good service and beautiful beach. The first few days in this resort, it rained a lot and the hotel was dripping from the ceiling almost everywhere you went. The room next to our room had a big puddle in front of the door that required the guests to relocate to another room. We had reservations to try all four restaurants in the resort but after dining at the French restaurant l'atelier and the surf and turf, we were convinced not to bother with the other two restaurants so we just settled for the buffet every day. At least, if you didn't like something there, you have a chance at trying something different. Now the drinks, it is hit or miss unless you just drink beer straight out of the bottle. The wines are undrinkable. We have tried everything on the inclusive list and the only one I could tolerate is the Chardonnay from chile. They had a merlot from California but they said they were out of it for a while now and no longer offer it even though it was still on the list and perhaps the only wine you could actually drink. On the extras side, less than average wine is way overpriced. Woodbridge which is maybe 7 dollars a bottle back home, is priced at
70 usd!! As for Margaritas, it all depends where you order them because they make them differently at every bar.
As for the activities, we did the bike tour on bicycles that need major servicing. The tires were almost flat, the seats worn out and the pedal on my bike came out at one of the stops so we had to screw it back in just to make it back to the hotel.
I also tried the spinning class.. The bikes are rusted and the handle bar on the bike that one other man was using got detached when he stood up on the bike. Also, the arena where the spinning class is held is steaming hot, and if it is sunny you overheat as if you are in a sauna room or a sweat lodge before you even start pedaling. I suggest they replace all bikes with new equipment and move them into a room similar to the gym room with air conditioning.
The only activity we enjoyed was golf. It is worthwhile. Beautiful and challenging course that you would definitely enjoy as a golfer.
We wanted to explore mexico outside the resort so we decided to go to playa del Carmen. There is shuttle that takes you from the hotel for 5 dollars and picks you up a few hours later. The driver was unfriendly and didn't care. They deposit you there to go spend some money and get harassed by the sellers trying to get you to buy tours here and there and it is not cheap. We couldn't wait until we went back to the resort.
Don't go to iberostar grand hotel for the wine and food. Just go there to enjoy the Carribean sea.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico