We just returned from the Grand for our 5th time and once again the staff exceeded our expectations. We have been to the Secrets Maroma, Silversands, El Dorado Maroma, etc and no one can match the service and friendliness you receive at the Iberostar Grand. Every employee is friendly and there is no fighting the staff to have great service. At other chains we have had issues with receiving higher end alcohols or good food, but not here. Anything you want is available at all times. Recently the resort upgraded to wireless internet, which is free. As a bonus the resort is on one of the best beaches in the world. The sand is soft and white and the water is so teal it looks fake. We would absolutely recommend this resort.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico