Love the Grand!! One of the things I remember our concierge telling us upon arriving to our hotel room was "welcome home!". We stayed here for 8 days for our honeymoon, seems like a lot of days staying in one place but we always had something to do. The resort provides a lot of activities scheduled throughout the day to keep you active heaven forbid you get tired of laying out on their beautiful beach. We did yoga on the beach, learned archery, had meringue lessons, and did water aerobics etc!
I have to say along with other reviewers that an ocean view room is a must!!!! The view is absolutely gorgeous, I woke up every morning amazed at how beautiful the beach was. Our room was always fixed by the time we came back to our room, it felt like they were cleaning 4 times a day! The rest of our staff like our concierge Gonzalez was great! They were always willing to help and always checked up when they can about how our stay was going! Staff leading the activities such as Jenny, Marco, and Abraham were great! Always soo friendly while running into them and inviting us to join the activities going on.
As for the food and beverages, it was great! I had lobster pretty much every single day and can't count the amount of mojitos and bahama mamas I had. Their drink selection is definitely on point with an array of different types of liquor to choose from! As for their selection of dinner options was great, our favorite was Haiku, the japanese restaurant. We sent an email the day before our arrival about reserving and were quick to repond and ask us what times and restaurant we wanted for what days. We never got a response back but on our arrival we got tickets of all the dinner reservations and times we requested.
The grand was wonderful! We definitely want to go back sometime in the future. You won't regret your stay here, just make sure to bring a lot of bug spray though! Those mosquitos are not friendly!!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico