Upon arrival, staff greets you with "Welcome Home". This was a return trip to the Iberostar Grand for my husband and I. I can say without a doubt that the quality and service of this resort gets better each and every time. I must say it is a little slice of heaven on earth. We are Iberostar resort lovers!
My adult son came with my husband and I and he was totally blown away! We had beachfront rooms and the views are incredible. The resort caters to whatever you need and is peaceful and restful. A wonderful place to go and unwind from stressful and hectic jobs!
The food is wonderful, We enjoyed each of the restaurants. We had a bit of an issue with the Surf and Turf restaurant the first time we went but the staff made certain that the second time we received 5-star food and service.
My husband had major back surgery about 1 1/2 years ago and the staff went out of their way to assist him whenever needed. The golf cart service at resort is excellent and made things so much easier for my husband.
Want to give a thanks to Carlos. He went out of his way to always say hello to us and make us feel welcomed.
I cannot wait to return. I loved our stay so much that I will be going for my annual "girls trip" to the Iberostar Grand Bavaro in July!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico