Everything was excellent. Iberostar Gran in Riveria is a palace on the water. Beautiful people, servce. So anxious to please. We were there for 10 days for our 35 anniversary.
We were disappointed in some of restaurant food, esp the Japenese--however, others had better experiences, so maybe it was the time we were there (9pm).
We are an older couple--did not like that there frequently were no seatings available until 9pm--so we opted for buffet in eve instead of restaurant. 9pm is very late to eat dinner --esp if you have been in water and sun all day. No one can stay in bed when it s soooo beautiful outside!! . Need to be more seatings available at 7pm. We noted restaurants were never full --so it must be because there is not enough staff to accomodate more peoplle at earlier seatings.. Too bad--as restaurants are beautiful, esp Italian.
The shows were good. They did not beigin until 10 pm--so we missed a few. Loved the salsa night around the pool with live bands.It tarted at 9pm--so was much easier to enjoy.
If you eat at 7pm--there is a long time until show starts, unless you want to be in bar Bars are beautiful--but earlier entertainment woud have been better for us.
The amount of younger adults was much more apparent than seniors so I am sure they cater to that crowd for; however the shows were a style that appeals to a more senior crowd--we saw younger people leave the shows.
I guess you can't please everyone--but the staff goes to the limit to try to please everyone!!
Very quiet, relaxed and "classy" place--not for rowdy crowds.
Our room was amazing, we had ocean front rm 7022---amazing view!!
All in all it was a great trip. Would highly recommend. Worth the splurge!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico