Spectacular venue. Great Food. All ala cartes were good. Italian was are fav, then Japanese, then surf and turf and finally gourmet. The main difference between them was the service levels - the food was great at all and the service was very good at all of them but a little better at the top two. The buffets were all you could ask for - two lunch buffets and the dinner buffet were all good. The tranquility pool was a favourite as well. The large pool is a bit more lively and active for those so inclined. The beach was nice although the water was a but rough and rocky. Lots to do in the area. Snorkelling, diving and Mayan tours were our favourites. Plus an exceptionally conditioned golf course which was fun and refreshing (bar cart.) The bellhop service was exceptional and gave us help with many things - cheers to Ricardo and his staff (Ivan was very helpful and fun). All in all a great week was had by the three couples - our only issue came with the trying to get spaces around the pools - we got up and saved our space early only on the three days we wanted spaces and had to deal with a couple of irritable couples who thought they were more entitled to sleep in and expect the same spaces. We did not try to save spaces we weren't using and if we were going off resort as we did many days. It did give us a slight bad taste of the week - but we did the same as many others did that week - not sure what the proper etiquette is but we did what was best for us without trying to impact others. We have stayed at the Iberostar Grand Bavaro in Punta Cana as well. The food levels are very similar - the service levels are slightly better at the Bavaro - the amenities are slightly better at the Paraiso. The beach is better in Punta Cana - there are plenty of great tours in Mayan Riviera - the golf is great in both. So you can safely choose either and be happy you did!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico