This is the first all inclusive resort we have ever made a return trip to in Mexico. We have stayed at other adult locations; Excellence Playa Mujeres, Excellence Riviera Cancun, Valentin and others and as much as we enjoyed those stays it is only the Grand that had the power to pull us back for a return visit. When we go on vacation having wi-fi isn't something that concerns us as others have reported on Tripadvisor and the only negatives we could possibly mention is the fact that the showers are not that big and the towels could be softer BUT THAT IS IT AND SO MINOR TO EVERYTHING ELSE. The beds are so comfortable, the rooms couldn't be better and the food is the best especially Toni's Surf & Turf. All the restaurants including the buffets are air conditioned as is the theater and the shows are great - especially the Rock Show!! We have been reviewing other resorts for our next trip but the Grand has so much to offer we fear it will be a disappointment where ever else we might select. Oh! And I have to mention the staff.....they are the best ever! Especially Olivia, Augustine, Eduardo and Jesus.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico