So we are picked up from the airport with the airline bus and are driven to the hotel. The entire trip there we have a group of businessmen bragging about how great their hotel was going to be. We drop them off and proceed to our hotel next. As we pull into the resort, everyone else on the bus are shocked and begin to exclaim, how those guys were way off and questioning why they had never heard of this resort. Having flown out at night and not being able to see the full landscape of the resort and still being impressed was a great first impression.
We walked off the bus to be greeted by a Mariachi Band and beautiful women dressed in Mexican costumes. Upon entering the front door, we are served our first Margaritas and move along inside the hotel. At this point my partner and I are perma-smiles and this is only the entrance. We keep walking further into the hotel when we run into our butler. He asks where we are going and we explain that we need to check into our room, at which point he tells us that we have completely by-passed the front desk and will need to return but, he will bring us to our room to leave our bags.
We head to the front desk and check in, the entire time with perma-smile. The rooms…OMG and the staff is so very attentive to your needs. They are super accommodating and are constantly cleaning the hotel. The windows and glass surfaces are impeccable, but they would still clean them. I was surprised that we didn’t find a bunch of birds on the ground the next morning from crashing into them.
This hotel is a diamond resort for sure. If there was a star rating higher than 5 I would have to say it was there. The food was unbelievable and the chefs were always willing to make something from scratch if we didn’t find anything to our liking which was near impossible. The buffets were great, which is normally not the case. We found that it was better than some of the A-La-Carte restaurants.
We are planning to head back to this resort soon, and would highly recommend it to anyone. You will not be disappointed.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico