We just got back from the El Dorado Royale, and I must say, the reviews didn't do it justice, what a wonderful, friendly, and beautiful resort!
We've stayed in the Riviera Maya area before, but this is the cleanest resort by far! The grounds are spotless, as are the rooms and resaurants...The staff are very accomodating and helpful, please ask Pedro (one of the Bellman) to explain his philosophy on marraige, he had us in stitches! Also Jorge at Jo Jo's beach restaurant was wonderful, and too many others to mention. This is a place to really feel pampered. I thoroughly agree with the other reviews that this is NOT a place to party till dawn, but then I think most of the resorts along the coast aren't as party themed as the places in Cancun....it's a personal choice. The rooms are awsome, we loved the double jacuzzi in the room, with an open patio door you could relax in the tub and enjoy the ocean view and breezes...we did not stay in a casita, but in the first building next to them, the view was breath taking..here's a quick overview on subjects previously brought up, and our experiences. First, the dinner reservation system. We took care of that with our travel agent making reservations ahead of time on the internet, had all our nights taken care of with the times we wanted. On our last day, a couple we had met told us that they were informed that dinner reservations would no longer be required, they were trying out a new system, I think quite afew people were upset...we didn't see any of the restaurants full when we were dining, always 3 or 4 empty tables, didn't quite understand that. So that should be better in the future!
Food was excellent, the presentation very appealing. Try the tarimisu at the Italian restaurant, delicious! There is a smell behind buildings 2 and 3, it smells like sewer, but you can not smell anything on the balcony or front of the buildings. Pedro told us it was due to a "tree" that emitted the odor, since the jungle is right behind the buildings, it could be possibe. Be firm with the time share people, all it took was a "no, we're not interested" and they left us alone the whole trip!
The beach is not the best we've seen, but very swimmable and you can snorkle right near the pier, actually there are fish right in the swimming areal of the beach, they circle your legs! The breakers aren't particularly pretty (cement I think) but they do serve the purpose, very windy there and there are lots of breakers. I gave this resort an excellent score, but I do have one complaint that I think the resort should change the system on. If you didn't get up at the crack of dawn and scurry down to the beach and pool, you could forget about getting a lounger. They were all "marked" with towels or shoes or whatnot by 9 a.m. The thing that bothered me was some of these people never showed up for the rest of the day!!!!!!! What usually happened is they stayed at the beach till 11 or 12, then left for the rest of the day, and left there towels there, giving others the impression that the chair was occupied. We saw these same people at the large pool in the afternoon.
People who didn't "catch on" or were new to the system had to lay their towels on the beach. A very good indicatior how many people left their towels to go elsewhere was the fact there would be only 6-10 people in the water, and all the chairs were marked!!!! I do think something could be worked out to make chairs available for those who want to truly use them......that's really my only complaint, and it's not really with the resort, but with the rudeness of some of the guests. I would highly recommend this resort for people who want to enjoy the beauty of Mexico, escape from the real world, and take life easy for afew days, the attention and pampering is wonderful. Also be on the lookout for the 'resident peacock", actully has adopted one of the balconies on one of the buildings as his nightly resting place, you can see him on the grounds and perched on the balcony at sunset!
- Official Description (provided by the hotel):
- A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Royale Hotel Riviera Maya
- El Dorado Royale Mexico
- El Dorado Royale Cancun
- El Dorado Royale Spa Resort
- El Dorado Royale Resort
- Eldorado Royale
- El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya, Mexico