We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Current REview”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
The Grand Mayan Riviera Maya
Ranked #8 of 11 Hotels in Playa Paraiso
Certificate of Excellence
Reviewed September 25, 2011

We stayed at the Grand Mayan which is more convenient to the beach area and has larger rooms than the Mayan Palace. We rented a car from Easy Way Car Rental in Cancun as we enjoy traveling to out of way locations.
The resort is very large and requires walking or the use of shuttles. The numerous pools are lovely and the restaurants serve good food (liquor is very expensive). Lobster dinner at Tramonto was outstanding. All bills come with a suggested tip included.
We asked for and stayed in building 1, on the third floor. We had to change from the first floor due to mildew and ants. Bring bug spray.
The staff is friendly and efficient. Use of the internet is not free of charge. You cannot swim at the beach area as it is all rocks. If you bring swim shoes you can walk out and snorkel. Golf is bigtime at the resort. Avoid the Resort presentation.
Playa Del Carmen (20 minutes away)has everything you want beaches, shopping, restaurants,internet, supermarkets and police.
Do not miss Yul Ku Lagoon in Akumal and ATVs & Blue Venato Beach Club in Puerto Venato.

Room Tip: Advise them you do not want to walk. Grand Mayan is closer to everything.
See more room tips
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank imalawyer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (3,998)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,628 - 2,634 of 3,998 reviews

Reviewed September 23, 2011

Family vacation for 4- Late August: with high schooler and college age kids. The good: The grounds and entire complex were among the most well kept and clean places I've stayed, and probably the most well kept in Mexico we've been. Very beautiful and well cared for. Our 2 bedroom villa in Bldg 2 was a good location and was spacious and comfortable. Hardly ever saw and never heard neighbors. Kitchen was great for making breakfast everyday and pretty well equipped. Made a fun trip to the Mega in Playa del Carmen for groceries and snacks after eating dinner in town. Bought the occasional extra items in the expensive and convenient resort store. All the food at the resort was excellent whether fine dining or at the pool. Spendy, but easy. We'd been warned how "full" the resort was, but you do not have any sense of that. We were sometimes the only ones in these massive pools. No problem with getting chairs/towels/casitas. Wide open and lots of little nooks to sit for privacy. Fitness center was great (you pay for it)
The less good....Resort location in the middle of nowhere. I like to be able to walk or at least have a quick trip to a real town. PDC was farther than I liked- too far. Resort complex was far from the ocean. I want to see the ocean from my window and don't like having to walk 15 minutes to get ot it. Beach unswimmable, as noted by others. Internet $$$$. The whole thing was too big for my taste, but it's what we could book in our time frame. Another peeve: Predatory and protective hotel tour operators who would not let our privately arranged tour pick us up on the property. We had to walk (a mile) to the entrance, leave the property to meet the minivan which had not been let even park nearby, and then we got grilled by hotel staff about what we were planning and who told us we were making a mistake going with them (anyoen but hotel annointed tours). (It was a fantastic all day cenote diving and Chichen Itza tour...that's another review...) Seemed like all that was run by a "syndicate". I knew what I wanted and was firm, but suspect others might become frightened (needlessly)

  • Stayed: August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank snh01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2011

We really enjoyed this vacation! We stayed in the Grand Luxxe building, which is really wonderful with a plunge pool and jungle view on the lanai. The building has a private concierge for Grand Luxxe members. They provide coffee service, with pastries, delivered directly to your room by the concierge staff. It provides you with an an opportunity to discuss your daily activity plan with the concierge. Restaurants, especially Tremonte the Italian steakhouse, were reasonably priced and offered terrific food! We tried all of the pools, there's a Grand Luxxe pool (not much shade available), Grand Mayan pools, and Mayan Palace pools. They are all clean as a whistle with lots of opportunities for fun, food and drink. We went scuba diving in the Cenotes (see my review on Pluto Divers in Playa del Carmen), they are unbelievable!!!

Room Tip: Lots of options from lock-offs to full villas. You can exchange in through RCI, or book direct with...
See more room tips
  • Stayed: September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TheSeaIsForMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2011

I usually wait until the end of our vacation to review a hotel, restaurant, activity etc., but I just had to comment on a $23 USD cheeseburger we just had at the Burger Custom Made located at the Grand Luxxe pool. Yes, my wife and I had succumbed to the temptation and had to try a cheese burger that listed on the menu for $280 pesos….and it was simply exquisite. The Land and Sea burger (Mar y Tiere) made with beef and lobster along with the Truffle French Fries was nothing like we have experienced before and we were pleasantly pleased. So if you are staying at the Grand Luxxe, skip on down to the pool for some mouthwatering burgers and fries as your vacation’s guilty pleasure. Yes, expensive, but OMG was it good!

And if scuba diving is your game….or ever thought of diving….the Grand Mayan does have a dive operation right there on the beach. The boat will pick you up right there on the beach and will whisk you off to a very close reef and you’ll be wet and blowing bubbles within minutes. So whether you are an experienced diver or a “never ever” have fun on the nearby reefs.

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SpazCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

was a wonderful two weeks. able to do lots of fun things and relax also. went zip lining, dolphin experience, xelha, tulum, loved every bit of it. the resort was terrific. everyone was very helpful and friendly. the food was good, there are plenty of restaurants on site. our favorite was Havana Moon, sitting right on the beach. It was a spectacular view at night, with the moon shining across the waves and the sounds from the ocean. More water than you can imagine, acres and acres of pools. the great thing is that they are open 24 hours, so you can swim whenever you like. we had a 2 bedroom suite. full kitchen 2 bathrooms,etc. were great accommodations. you do a lot of walking, or you can catch a ride on the golfcarts. but we like to walk, so this was great, was able to eat what we wanted. we will probably go back next year for 2 weeks again. ole!!!!!!!!! vagabunda in Playa is great...ask for Pepe, he was great. also ate at Sharks burgers, loved them.

  • Stayed: August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
1  Thank liksagdtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

We went there on a timeshare exchange. First the negative. The timeshare presentation was the most aggressive, intrusive waste of time. I would very strongly suggest you avoid it at all costs the resort is very large and a lot of walking is required, or waiting for shuttles. We have never seen better pools. The resturants are excellent and in the main good value. Room we had was huge and the private pool was lovely. We recommend you rent a car to travel to Playa, Azumel etc. Driving is easy and roads are good and easy to find car parking. In our opinion this area is better than Cancun itself and the resort is unbeatable

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Cosmoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2011

Stayed September 9 thru 16th of 2011. I will start by saying that our dear friends allowed us to pay their weekly RCI fee of $270 and stay at any resort of our choosing. This was just about the only 4 star resort that had availability. We read other reviews and took our chances. We were pleasantly surprised. The main lobby is very unique. The complex is built with giant "hut style" buildings....beautiful. The grounds very manicured. The pools....so many and so large that you do not have to be near anyone. Man made waterfalls everywhere. Many restaurants to choose from....we ate at GONG restaurant last night, which is an Asian inspired menu. Very Good! We went on the hotels own snorkeling trip for 2 hours..it was great. Less is more with these excursions. Ok, downside is that the beach at this resort is not swimmable. Rocks make it impossible to get into. We drove to Playa del Carmen to swim in the ocean....it's about 20 minutes away. Buildings 1 to 4 are closest to the pools, although the wait for a golf cart if you do stay in Bldg 8, as we did the first night, is only 10 minutes or so.

I

Room Tip: Building 1 to 4......stay within walking distance to lobby, restaurants and pools.
See more room tips
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
2  Thank Crystal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
1.8 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#9 of 217 in Playa del Carmen
4,479 reviews
5 mi away
Senses Riviera Maya by Artisan - All Inclusive - Adults Only
2.1 mi away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#3 of 217 in Playa del Carmen
2,247 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
6,151 reviews
2.4 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#5 of 217 in Playa del Carmen
3,424 reviews
1.4 mi away
Rosewood Mayakoba
Rosewood Mayakoba
#2 of 217 in Playa del Carmen
1,836 reviews
Show Prices
Show Prices
Show Prices

Been to The Grand Mayan Riviera Maya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#6 Spa Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Price Range: $200 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Number of rooms: 500
Official Description (provided by the hotel):
I am offering suites at The Vidanta Grand Mayan Riviera Maya resort, located on the Yucatan Peninsula. This resort has everything you could ever need to experience true happiness: JOYA, a resident Cirque du Soleil show; five luxury resort hotels; world-class restaurants; spectacular pools; shopping boutiques; a Jack Nicklaus golf course; indulgent spas and the most attentive staff in Mexico. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Evoline ltd so you can book your The Grand Mayan Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing