We've been to this resort 5 times now; this trip we took 10 others (family & friends). They are already talking about going back next year. Beautiful, immaculate accommodations, good food & the staff is incredible. This place is like Disney Land/World: exceptionally clean & the staff seems to genuinely care about you & you having a wonderful stay at their resort. We've been to many other resorts & others mostly make you feel as if they are doing you a favor waiting on you. Not so at Iberostar Maya (we've also had these excellent experiences as the other levels of this resort (Paraiso Beach & Lindo).
Only suggestions: transfer from airport was VERY disorganized. They couldn't fit all of us on transport, even though we all reserved together. My brother & his family had to wait an hour for transportation to resort. Also, check in was VERY slow (over an hour here too).
Other than the beginning issues, everything else was wonderful!
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso
- Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico