My husband and I just returned from our 1st all-inclusive trip to Mexico...stayed on Maya side of resort. Breakdown:
Food: Fair to Poor. Breakfast buffet great. Lunch buffet fair. Dinner poor - cannot get reservation even though 80% of seats at ALL SEATINGS REGARDLESS OF THE TIME are empty. Authentic Mexican dishes, which are difficult to find, were delicious (ex: chicken and rice). Recommend to the master chef making more native dishes.
Grounds: Spectacular. Immaculate landscape, beautiful courtyards, constant maintenance. Loved the long walks to enjoy the beauty!
Pool: Awesome! Beautiful, refreshing, well maintained! GETTING A CHAIR IS A CHALLENGE.......GET UP EARLY TO GET A SPOT! Absolutely need more towels.....only found one towel "hut" for 6000 people.
Beach: Awesome! Very clean and spectacular views!!!
Room: Good and bad: Spacious. Smelled of mildew. Building 61 great location for pool and beach. Have to get 3rd floor, otherwise too noisy due to ceramic flooring you will hear every noise!
Clientel: LOTS OF KIDS! Which is good if you have kids and annoying if your there to relax....depends on what you are looking for.
Staff: Reception staff soooooooooo slow and barely capable of speaking English. I appreciate that we're in Mexico, but reception should be able to communicate. MAID SERVICE WAS ABSOLUTELY FABULOUS!
I would give it a 4 of 5 but the food was so bad! HOW DO YOU COOK FOR 6000 PEOPLE?
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
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- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso
- Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico