My husband and I stayed at this hotel 24th April - 5th May This was our third visit to Mexico having previously stayed at the Riu Tequila and Riu Palace Mexico although we prefer the location of the Riu Hotels we were very impressed with the Maya.
I cannot agree with previous reviews on the variety and quality of the food served here. We found the choice and quality to be extremely good in all the speciality restraunts and the breakfast and lunchtime buffets.We had no trouble making reservations anywhere and the service was excellent - the only comment I would make was that invariably the food was not hot enough.
Our request for a change of room on arrival was handled very well although we had to wait until the second day for this. I would recommend suites on the second floor as, lovely as the trees etc are, they do tend to block out the light and make the rooms very dark.
The beach is wonderful although the sea can be a little rough. We had no problem getting sun loungers either at the beach or by the pool even though as previously stated many people tend to leave towels out very early in the morning despite notices all around asking them not to do this.
All in all we had an excellent holiday and will definitely return in the future.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
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- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso
- Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico