My husband and I finally took our first trip to Mexico at the urging of all the friends we met in Punta Cana. You'll LOVE it they said, so we had to eventually. We've stayed at Iberostar resorts before in Punta Cana so we knew we'd get great service (they're known for it) and we did. The resort is VERY lush and very large. There is a tram that runs pretty regularly so getting around wasn't too bad. There are actually 4 resorts all lined up next to each other so it seems even larger. We stayed at the Paraiso Del Mar but there is also the Del Beach, Lido and Grand all in a row.
The grounds were very well maintained, a good thing as there was soo much vegitation on the property that you really can't see very far. I prefer things a bit more open so you get the ocean breezes. We didn't get that here but the weather was fine. I also like to feel like I'm on an island so I like to be able to see the ocean. The vegitation was so thick that from the pool, you'd never know the ocean was just a few hundred feet away. From the pool you also could not see any of the room buildings so you really kind of felt like you were in your own world. Not really a bad thing but... We did have issues with mosquitoes (we were on the ground floor) but did bring bug spray with us. Only problem is you don't feel them til it's too late!! Came home with several bites.
FOOD: service in the restaurants and buffets was good but the variety of food was not what we expected. From other Iberostars we expected more on this front. In PC they always had tons of variety and it was ALL great. Here, it was good but got old quickly. My hubby loves veggies and was a bit frustrated by having almost none at dinner in the buffet but found it odd that often there would be several options at breakfast??? Other than that, no issues, tasted pretty good to me and I'm picky.
POOL: HUGE and wonderful with at least 1 swim up bar that was well manned by several bartenders while we were there. They kept my glass full. A suggestion for Management, try serving bottled water at the swim ups. We could only get it by the glass so we started bringing an empty bottle from our room and having them refill it, but didn't think of that til we'd been there a few days. Music was nice most of the time but often way to loud to sit and talk to people we met at the bar. Had to go to the other side of the pool to hear them. We're not beach people but we did go down to the beach to check out the water. Not impressed. Water was cloudy and not that blue, sand was OK but the way the beach is done (big slope down to the water) was actually uncomfortable to walk through. I did think the decking from the beach buffet to the edge of the upper section of beach was GREAT. Made that part of walking much easier.
MAINTENANCE NOTE FOR MANAGEMENT: The bathroom by the pool REALLY needs additional mats. The wet marble floor (from people in wet suits) is VERY slippery. Mix a wet marble floor with alcohol and it's a disaster waiting to happen. In fact it did. On our last day in resort I fell and tore a ligament in my foot. Spent that night at the hospital and got to fly home the next day on crutches. Not the suveneir I wanted to bring home! I slipped several times in there (with and without having drinks) but the last time I actually feel pretty hard. PLEASE put additional mats on the floor by the stalls, not just in front of the sinks and entrance. You could save a nasty law suit by that small investment.
All told it was a very nice resort but Mexico itself was not really what we expected. We'd go back if the right deal came along but think we'll stick with Punta Cana.
- Official Description (provided by the hotel):
- Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more less
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- Also Known As:
- Iberostar Paraiso Del Mar Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Playa Paraiso
- Iberostar Paraiso Del Mar Mexico
- IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico