My husband and I went for our 20th Anniversary last week.(First week of May) This resort is beautiful! Its one of the best hotels we have ever stayed in. We loved the pool, the beach, the staff etc.I would give 5 stars but had 2 minor disappointments.
1. The food- while not bad at all not great either. We stayed here back in 2006 and I do think the food was better on our first visit. I always found something to eat just thought it could be better. I would not let this stop you unless food is your number one priority. Its not ours.
2. Since we were repeat guests and celebrating a special occasion I thought the hotel may do something special but got nothing at all. I requested a pool view and got the worst view. I did call upon check-in to change rooms. They gladly moved us to an Ocean view. While we did have to pay an upgraded fee they told us it was reduced since we were repeat guests. So glad we moved rooms - was sooo worth it!!
I would go back to this resort. The Staff was so friendly. We really loved everything - just hope the food gets a little better next time.
Let me know if you have any questions. I do think you have to research before going. I think thats why people complain - not need here- they do a great job.
- Official Description (provided by the hotel):
- Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more less
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- Also Known As:
- Iberostar Paraiso Del Mar Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Playa Paraiso
- Iberostar Paraiso Del Mar Mexico
- IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico