I became an owner of a week at the Mayan Palace three years ago when it was under Grupo Mayan. It is now under the name Vida. What sold us was the beautiful grounds, the enormous pool and the location of the property in Riviera Maya. It sits between Cancun and Playa del Carmen; both which are easily accessible by riding on the Playa Express, a public van service which only costs 250 pesos per person; which equates to around $2. We were there from May 11-18, 2013 and it was extremely hot and humid. From Baltimore, the non stop Air Tran flight took 3 1/2 hours. Customs and Immigration at the Cancun airport is easy. We called the resort a few days before arrival to arrange for the free shuttle to the grounds. Going home is not free. You will need to take a taxi on the return. It cost $37 for 4 people, opposed to $15/person for the airport shuttle. Upon arrival at the airport, after you get your bags and go through customs, you can follow the signs to the shuttle area to find the Mayan Palace free shuttle. Or you can get assistance from the guys who appear to be helping you but are actually hired by timeshare resorts to get you to sign up for a presentation in return for free or discounted tours. We chose to accept an invitation to the El Cid for 4 heavily discounted tickets to Xcaret. It was worth wasting 3 hours for the tickets. Upon arrival at the Mayan Palace, we were met by very friendly employees who helped us with check-in. You wear a wristband to identify which part of the resort you are staying in. Mayan Palace guests can only use the Mayan Palace pool, which is the largest pool I have ever seen anywhere. There is no need to want to enter the Grand Mayan pool. The Mayan Palace pool is so large, you feel like it's all yours.
Our first stop on Saturday night was a trip to the Playa del Carmen Walmart to stock up on breakfast foods and drinks for the week. Our kitchenette had a small refrigerator, microwave, toaster, and stovetop. No oven. Restaurants on the property are pricey. I do recommend the Carriberan buffet near the Havana Moon which is available once per week. A pizza or a hamburger and fries at the restaurants start at 150 pesos (around $14). We found a terrific restaurant in Playa del Carmen called Alux. It is the Luray Caverns of Mexico. You are served in a cave surrounded by stalagmites. It's very different and the food is excellent. Of course, we went to Cancun and ate in Carlos and Charlies one day. It was extremely hot and there was no AC in the restaurant. It wasn't worth the ride into Cancun. The MP beach is pretty but not swimmable. Go to Puerto Morales to enjoy a swimmable beach
We attended the member's update in exchange for a great breakfast buffet at Del Lago and 4 free tickets to Chichen Itza (plus). That is an all day tour from 7:30 AM - 10 PM. It is a 2 1/2 hour ride each way to see one of the wonders of the world.
Vida is no longer selling the Mayan Palce. The upgrade is to the Blis. They are converting some of the MP rooms to the Blis and erasing the exchange fees and restoration fees, which they told me I had, which I actually don't have and knew it so the upgrade was not something I wanted to spend extra for. They are building a whole new part of the resort across the highway and the main lobby will eventually be located there, along with a Cirque du Soleil dinner theater, shops and restaurants. Huge will become enormously huge. A train will cross the highway underground to transport you from one side of the highway to the other.
The staff are extremely friendly and yes, there is maid service; not always found at timeshares. In fact, it occurs twice a day. The resort is a no cash resort. Bring a credit card which you place on hold at checkin. It is used the same way you would charge items on a cruise ship. If you plan on using American money, bring SMALL BILLS. no one will cash American money for American money-not even the banks. You get pesos so bring singles and $5 bills for tour tips, etc. I read that the beds were hard. They were in fact, very comfortable. The golf cart shuttles took us everywhere on the property. The red flag tram, driven by Martin took us to the pool and to our building. Martin was great, as was Javier, who hailed us taxis when we needed them. They need to run the tram to the front gate more often during the day. The grounds are beautiful, the 15 flamingos are out from 9AM - 5PM to view. I also saw the big crocodile in the Grand Mayan jungle area. Geico should shoot a commercial on the grounds. There were geckos everywhere. Our biggest complaint was that they charge a fee to use the fitness center. That should be free to members. So should wifi. They charge for wifi on the property. Come on! We want to try out the other Mayan resorts to compare but this one is fantastic.
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- Also Known As:
- Mayan Riviera
- Mayan Palace Cancun
- Wyndham Playa Del Carmen
- Riu Palace Riviera Maya
- Cancun Grand Mayan
- Grand Maya Mayan Riviera
- Playa Del Carmen Wyndham
- Mayan Palace Playa Del Carmen
- Mayan Palace Riviera Maya Mexico
- Mayan Palace Riviera Maya Playa Paraiso, Mexico