My fiance and used my Global Discovery membership to stay at this resort. I have to say it truly looked like paradise! The pool was enormous, surrounded by palm trees, and open 24hrs. My fiance had some trouble with mosquitos, in the evenings, but I never got a single bite. The pool water was the temperature of bath water. We went in mid september (last week), and the were only at 50% guest capacity. There were times (especially in the restaurants) where we seemed to be by ourselves. It was great! The food was good, but pricey. We had the best meals at Havanna Moon (fish) and Gong (sushi). (We never made it to the Italian restaurant or the buffet, but heard the Italian place was fantastice.) The Balche restaurant had some decent mexican food, though not the best I've had, and was really better to get snacks/light lunch by the pool. There were 2 swim up bars, which were nice, but after a couple days we realized that we could save a good bit of money by buying beer/alcohol at their convenient store, and even more by buying it in Playa del Carmen. Overall, the resort was so nice that we were content just laying around the pool all week. And I have never seen such committment from resort staff to keep things clean. They even swept the side walks and washed (scrubbed with soapy water) the chairs by the pool. And all the staff were super friendly!! The beach area is gorgous to lay by, and to walk along, but definately too rocky to swim. My fiance and I aren't big on swimming in the ocean, so it was fine for us. I highly recommend going into Playa Del Carmen, at least 1 day. (Note: We ate lunch at "100% Natural," along 5th, for lunch, and believe that this was the source of a food-born illness that my fiance got the last 2 days. He works for the Health Department, so is pretty familiar with the different types and sources of such illness). The shuttle is $5 (if you pay with pesos it's a little less), from the resort. And there are gorgous beaches there, for swimming.
My main word of caution, it that Riveria Maya is a time-share resort. We decided to "hear" the talk, since they offered us 1000 peso credit and %10 off our room charges. Overall, I believe we got about $100 credit. They told us it would take 90 min, but it was over 3 hrs. The sales person goes to breakfast with you (a free breakfast buffet, also given as an incentive), in order to befriend you, then afterwards, you they use 1 manipulate sales technique after another. The first price was $53,000, ($2,400 deposit/closing cost, and $600 monthly payments),for a 2-bedroom time-share, with lots of options to "turn in" weeks for credits. They act like they are fine with you saying "no," but keep coming back with lower offers. The last offer was for $9,900, $179 monthly payments,to "take over" a 1-bedroom, from another couple that reportedly could no longer afford thier payments (they even had a paper with the names on it). Seriously?! When we said no to that, they actually got mad, but still sent us on to one "manager" after another, to keep trying. I have never seen so many "managers." It wasn't until we got mad, that they let us leave. My fiance was furious, and even though I was happy to get the room credit, I will never do that again. Oh, they also offered us discounted prices on tours (eg., Xaceret, Explore, ruins, etc.), at 40-50% off, but if you go to Playa del Carmen, and tell the tours salesman along 5th, they will match it or go below that price.
Overall, I definitely plan to return!!
- Also Known As:
- Mayan Riviera
- Mayan Palace Cancun
- Wyndham Playa Del Carmen
- Riu Palace Riviera Maya
- Cancun Grand Mayan
- Grand Maya Mayan Riviera
- Playa Del Carmen Wyndham
- Mayan Palace Playa Del Carmen
- Mayan Palace Riviera Maya Mexico
- Mayan Palace Riviera Maya Playa Paraiso, Mexico