We were at the resort from Oct. 24 - Oct. 29 for a family wedding. Although it rained for three days, we all managed to have a great time, thanks in large part to the Lindo staff.
Check in was quick and painless, and we were given a welcome drink. Our room was in building 51, which I recommend if you want access to the beach and the pool. Our first room was on the third floor, which I do not recommend if you have any health issues. We asked to move to a lower floor and the concierge was quick to accommodate us. The room was good sized, nicely decorated, clean, and contained a fridge stocked with beer, soda, and water. We found the bed quite comfortable, although several people complained about the hardness of the mattress. The resort has mattress pads available for those who want a softer mattress and are quite willing to make the change. Each room has either a patio or a balcony with a small table and two chairs. Our room had a few problems, such as a toilet that wouldn't stop running and a key that worked only sporadically, but these problems were fixed as soon as the concierge was notified.
The grounds were beautiful, well-tended and lush with tropical plantings. The wildlife was entertaining. The resort has coatis (a sort of long tailed raccoon) all over the place. We saw a whole family of them on the beach. They do tend to beg, though, and even though there are signs all over requesting that guests not feed them, many do anyway. The Beach resort next door has peacocks. One afternoon we saw a peacock sitting on a third floor balcony.
The beach was lovely, with numerous palapas, soft white sand, and plenty of sun beds. There was also a bar and a snack bar serving lunches and snacks throughout the day. The surf was very rough during our stay, again, not the fault of the resort. A few of our party almost got caught in riptides, which was a bit frightening.
We usually ate breakfast and lunch at the pool buffet, as it was so close to our room, although I heard the main buffet was much better. We did have dinner one night at the main buffet, which had decent food, not gourmet, but hot, well--prepared, and well-presented. And there was so much to choose from that I find it hard to believe anyone could have trouble finding something palatable. Two of the nights, we had function meals - the rehearsal dinner and the reception, and both meals were good. Our last night we ate at the gourmet restaurant, which was a good meal, not quite what I would consider gourmet (but I'm picky), but tasty and well prepared. We did find the décor in the restaurant a bit over the top, but it was fun.
The resort did a lovely job on the wedding, which had to be moved from the beach to the convention center due to the rain. The setting and the ceremony were beautiful, and the reception, held in the Cajun restaurant, was wonderful and a lot of fun. I cannot criticize any aspect of the ceremony, the reception, or how the resort handled both.
We loved the pool. It was huge and offered many nooks and crannies for both relaxation and socialization. The Star Friends were great at organizing activities and getting people involved. Several previous reviews had mentioned problems in getting sunbeds, but we had no problem, perhaps due to its being the off season.
I would be remiss in not mentioning the staff. From the front desk to the concierge, the wait staff, and the grounds crew, we found everyone to be invariably warm, welcoming, and kind. They could not do enough for us, and not because we tipped (although we did). They are without a doubt the strongest asset of the resort.
There were a few things that would make us hesitate to come back, most prominently the size of the property. It is huge; all five resorts (the Del Mar, the Beach, the Lindo, the Maya, and the Grand) share the same area. All the resorts with the exception of the Grand are set perpendicular to the ocean, so there are no ocean views and there is a walk to the beach. If you are in one of the buildings near the beach, there is a long walk to the lobby. The resorts share several restaurants, depending on which resort in which you are staying, and getting to restaurants at another resort requires the use of a shuttle cart, which can be hard to come by late at night. We were there during the World Series, and being from Boston, wanted to watch the games. The sports bar was at the Maya resort and a long walk from the Lindo, especially at night in the dark.
Also, we found the drinks to be inferior. Although the resort claims to use top shelf alcohol, it is a bit questionable, and the juices in the drinks taste like powdered mixes. If you go, stick to beer or wine (which wasn't bad) and avoid the tropical drinks.
Overall, we had a great time. I would definitely recommend this resort to people who want a beautiful, safe, well kept, family friendly resort that is not ridiculously expensive. Would I return? Probably not, only because I am very particular about food and I prefer adult-only resorts. But I went expecting the worst and was more than pleasantly surprised. This was a good place for a good time.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center. ... more less
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- Also Known As:
- Iberostar Paraiso Lindo Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Paraiso Lindo
- Iberostar Paraiso Lindo Playa Paraiso, Riviera Maya, Mexico