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“Fun Fun Fun” 4 of 5 bubbles
Review of Iberostar Paraiso Lindo

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Iberostar Paraiso Lindo
Ranked #5 of 11 Hotels in Playa Paraiso
GreenLeadersGold level
Sewell, New Jersey, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fun Fun Fun”
4 of 5 bubbles Reviewed September 4, 2013

The Iberostar Lindo in Cancun Riviera Maya was awesome. I traveled with my two sons and husband. My sons are ages 21 and 18. This was the best trip we took in a while. We had a blast. The beach was beautiful, the pools were clean and big. The staff kept it fun. The shows were good and the ones that they had people from the audience participate in were extremely funny. Plenty to do. I wanted to go back the second I stepped off the plane to come home.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Iberostar

Helpful?
1 Thank minnerfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review, September 12, 2013
Dear client,

On behalf of the General Manager at Iberostar Paraiso Lindo we would like to thank you for taking the time to write this wonderful review.

It undeniably motivates us to continue improving when we hear that your vacation at our resort was outstanding.

Comments like these far motivate us to keep up with the hard work. We are confident that you will be staying again at Iberostar and as such sincerely look forward to your next visit.

Warm regards,
Quality Manager
Iberostar Mexico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,755 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,022)
Date | Rating
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English first
Hoffman Estates, Illinois
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

What a great all 'inclusive" resort, from the HUGE pool with swim up bar, with really nice bartenders who will introduce you to alot of new drinks, to the awesome beach. The restaurants are all top notch, the buffet being a can't miss. If you have ever considered an all inclusive, start here, great service, great staff and a very upscale place to stay.

Room Tip: from what I heard from everyone there was no problem where you stayed
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  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hesdman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review, September 12, 2013
Dear client,

Thank you for your kind feedback on our services. We are pleased to have been able to contribute to your enjoyable vacation experience! It was a pleasure to have been given the chance to serve you.

It was encouraging to read that our service, restaurants and various staff members had served to make your trip even more memorable. It is very gratifying to hear that you had a wonderful holiday at our hotel and furthermore it certainly motivates our team learning that you were pleased with our beach and Staff.

We are confident that you will be staying again at Iberostar and as such sincerely look forward to your next visit. It will be our pleasure to have the opportunity to serve you and your family again.

Sincerely,
Quality Manager
Iberostar Mexico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Sorry late getting this out. We where there for 1 week the end of Jan 2013. The place was perfect would head back next year too. Best palce I have been in many years, Good people good times, Felt very safe every where. Took the cab to Playa carmin 5 bucks lots of fun, few pesty people trying to get you to buy but just keep walking thye will stop

have fun be safe and drink Crona my spelling sucks LOL

Room Tip: they have everything so ask for the good stuff
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  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank danfromHuntsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review, September 12, 2013
Dear guest,

On behalf of the Iberostar Paraiso Lindo staff and managers, we would like to thank you for choosing our resort for your vacation. We appreciate your taking the time to post such a pleasant review of our resort for the online community and possible future guests.

We are also happy that you enjoyed the facilities and services that the resort has to offer, and that you took advantage of our transportation from the hotel to Playa del Carmen.

Thank you very much for trusting us, and to the above, we are confident that you will soon be with us again. We look forward to it.

Kind regards,
Quality Manager
Iberostar Mexico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed September 3, 2013 via mobile

Iberostar has a great reputation and the Lindo lives up to it. It's huge, almost too big. Beach is phenomenal very few rocks and cool soft sand. The pools are huge with waterfalls all around. Overal nice resort. Definitely pricey.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Atravelerinmichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review, September 12, 2013
Dear guest,

We would like to thank you for sharing your review with other travelers at Tripadvisor. We truly appreciate you choosing Mexico and specially our resort for your family vacation.

Our main goal is to offer the best holiday experiences to our guests, and reading this kind of reviews make us feel extremely happy. Thank you very much for all the positive points you mentioned.

With your most recent trip to Iberostar being so pleasurable, we are quite confident that you will be staying again at our hotel and therefore we sincerely look forward to your next visit.

Best regards,
Quality Manager
Iberostar Mexico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed September 3, 2013

Perfect family vacations! The hotel is full of activities for kids and adults. The service is perfect, people is kind in every way! Nice stay...! For sure i will come back. Our room was always decorated and the service change everyday our towels even if they were not used. The service of bel's boys in the golf cars were excelent and always on time to go wherever we wished ...! The concierge guys always there to give us the best opinion and service..! The food delicisious!!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clarapepas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review, September 19, 2013
Dear Guest,

Thank you for taking the time to write this wonderful review. Your fabulous experience may encourage other travelers to choose us as their vacation destination in Mexico.

We are glad to read that you enjoyed our facilities, concierge, housekeeping and bell boy service. Once again thank you for your feedback.

We look forward to seeing you again in our hotel. We feel honored to have contributed to make your stay unforgettable.

Best regards,
Quality Manager
Iberostar Mexico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

The people that work here are the best. They are well spoken, polite, extremely helpful and can at times, anticipate ones needs.
The facility is wonderful. Room for the kids (not that we care about that), lots of happenings all day and evening, as well as plenty of time for relaxing and just enjoying the atmosphere.

Room Tip: We have stayed on upper level as well as ground floor. I thought I wouldn't like ground floor BU...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TerMac-Md
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review, September 12, 2013
Dear guest,

Thank you very much for your valuable comments about our resort. We are glad to hear that you were pleased with the services provided at the hotel.

We will pass your comments on to the Manager of each department, so they can show it to their staff so that they will know they are on the right track.

We are thrilled to know that you had a great time here, and that you enjoyed the facilities. We look forward to the opportunity of offering you our hospitality again.

Kind regards,
Quality Manager
Iberostar Mexico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 3, 2013

We travelled to this hotel for a week at the end of July. The highlight of this hotel is the fantastic staff members who are always eager to assist.

The beach had daily activities and the beach bar and grill were always busy.

The hotel was quite busy for the time of year but there were never inordinate line-ups. The a la carte restaurants were excellent, especially the French one. Book these right away to avoid disappointment.

The biggest problem was the fact there were no elevators. This can be difficult if a traveller has difficulties with stairs. Fortunately we were on the second floor and not the third. Had we known, we would have asked for a first floor room

The rooms were clean and comfortable and the minibar was well stocked.

I would go back to this hotel in an instant and would strongly recommend it to others.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cplofcanucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality manager I, Quality Manager at Iberostar Paraiso Lindo, responded to this review, September 12, 2013
Dear guest,

Please allow us to express our sincere appreciations not for only choosing our resort to spend your vacations with us, but also for taking the time to send your lovely comments about your holiday at Iberostar.

We feel honored to have contributed to making your holiday paradisiacal and we are extremely thankful that you expressed your sincere satisfaction with several aspects of our resort including our entertainment, delicious food, our rooms, and especially our staff.

In regard to your comments about the elevators, in our complex we have 5 hotels, and each one of different features and facilities, the elevators is one of them. They can be found in Paraiso Maya or Grand Paraiso. However we will forward your comments to our General Manager in order to take this into account.

We genuinely hope to be able to offer you our hospitality again in the near future and as such, look forward to your next visit. Please do not hesitate to contact us in advance for any petition you might have.

Kind regards,
Quality Manager
Iberostar Mexico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Paraiso Lindo

Property: Iberostar Paraiso Lindo
Address: Carr Chetumal - P Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Playa Paraiso
#3 Green Hotel in Playa Paraiso
#4 Romantic Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#6 Family Hotel in Playa Paraiso
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iberostar Paraiso Lindo 4*
Number of rooms: 446
Official Description (provided by the hotel):
Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center. ... more   less 
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Also Known As:
Iberostar Paraiso Lindo Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Lindo
Iberostar Paraiso Lindo Playa Paraiso, Riviera Maya, Mexico

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