Just came back from 11 days stay in Iberostar Paraiso Lindo (July 2-13). I liked this resort very much - it is one of the better ones I have been to. Most of the reviews already correctly describe this resort, so in my review I'll focus on areas that I believe I can bring more clarifications.
A week before arriving I send request for quiet room in building 50 or 51. I requested 3rd floor. I got exactly that - room on the 3rd floor in building 51. It was very quiet room, close to the beach. I was very happy that
management listen to what I wanted.
A week before arraiving I send list of restaurants I would like to book for each night (all 11 nights). I got confirmation for my restaurant reservations within 24 hours. Now that was an amazing service! Thank you Iberostar for that! What a huge difference in service, comparing for example with RIU hotels where you have to way each morning to book restaurants. When I arrived to resort I gave printed out e-mail with confirmations to consierge and she printed me reservations for each night (separate receipt).
That was a great service from Iberostar, definitely 5+ service here.
As other people said, this is a big resort. It really depends on your vacation style and on your room location if that is going to have big impact on you or now. It did have some impact on our vacation. I have to point out that I
love to walk, but still - this is a big resort. Biggest issue we had was - that kids club was by the lobby and we spend most of our days at the beach. So it was not easy to just come by kids club an check if our daugther wants to
stay there for that activity or if she is there, to check if she wants to go back with us. Otherwise walk to dinner or to show was never a problem for us.
Food - buffet
I would say that food at the buffets was similar to other AI resorts I stayed at. Iberostar had nice selection of cheeses and maybe few other items that other resort don't always have. What I missed for buffet meals - one "special"
a bit better dish for each meal. It looked that most days buffet had exactly same meal for each breakfast or each lunch. I ate most of breakfast and lunch meals in the restaurant by the end of the pool (where at nights they called
I had one dinner at the buffet and altough food was similar to other AIs dinners, at Iberostar they manage to make nicer ambience and even dinner at the buffet felt "upscale".
So as for AI food was good, I would give it 5 stars
Food - a la carte
This resort had probably best a la carte dinners that I have been too. For lobster lovers - best lobster in my opinion is at "Mexical" restaurant. Then they also have "surf and turf" at "La Marina". And they also have lobster
medalions at "Italian" restaurant. My only issue would be with their steak house. Our food there was not good (my ribs were bearly warm), so other items on the plate (like corn) were also just bearly worm. But I talked to other
guests and I believe that my experience was probably an exception.
So for a la carte dinners I would give 5+ stars.
Actually I was surprised how bad sometimes (!) drinks were. If you drink beer or rum+coke, then you will not be impacted because it is easy to make these drinks. But I like mixed drinks and I had to learn which bartender knows how to make which drink. Without doubt best drinks were at the snake bar, anything we ordered there was good (I always tried to make sure that my drinks there were made by bartender Cesar). Actually for shows many times I would go to snake bar, order drinks there and bring them to show place. At the beach definatelly better bartender was Hugo, but even he would cut corners sometimes (for example when ordering banana margarita he would use mostly rum and just sometimes tequila). Day when Hugo was off, I tried few mixed drinks, but then they were not good at all, so I just had beer for the rest of that day. I don't know why each bartender has each own recipe for each drink. But in many cases difference was between "good drink" and "I am just going to poor this drink out". For management - if you read this post, please do test orders for "orange margarita" and "banana margarita" in each bar and you will see what I am talking about. I was also disappointed that resort did not have fruit smoothies in the morning. I tried ordering fruit smothies from theater bar, but bartender just gave me "red slushy". By the way, I tipped every 2-3 drinks.
Now tip for other travelers - try giving more details during every order. For example "margarita with <this> tequila", or "mohito, but not too sweet", etc. In the evenings they also have many good alkohol brands, but you always have to ask for specific brand, otherwise you'll get cheaper stuff.
That is very I spent most of our time. I would wake up between 6:30-7:00am and would come to beach and would stay there till about 5pm. At the start of my stay hotel occupancy was about 75%, then on the weekends and second week I believe it went up to 100%. THis hotel has much more beach space comparing to hotels in Playa del Carmen, so clearly there was enough space for everybody. Lindo/Maya beach was best - much better than "Grand" hotel and "Beach/Del Mar" hotels. On the beach I would stay in area between lifeguard tower and Grand hotel. This area was nicer (in my opinion) and did not have these small fences (I believe to protect turtle eggs, but I am not sure). This area had 7 palapas in a row and 5 rows. Most days palapas in first row would be gone by 7am, but just very few people would actually stay - most would just leave towels and few personal things. By about 8am second row of palapas would go. By 9-9:30 most days rest of palapas would go.
During my 11 days stay, every day there was yellow flag (swim with caution). But some days there were very few waves, yet probably 5 days during my stay waves were big. When waves where big, you cannot stay in water close to shore, because waves would break there. So most of the people would stay in line where waves would not break yet, but they were still stand at the bottom of ocean. When waves were big, undertow was strong and you would feel pull into ocean. But even then once in a while big wave would come that would break where people would lined up, and then you would see people loosing glasses, hats, gogles, etc.
Assume that lifeguard is not there - most of the time he was not paying any attention to swimmers.
It was actually colder than I was expecting. In the first row under palapa I was always very comfortable. Probably just 4-5 days of my stay sun was very strong. Other days there were a lot of clauds. During my stay rained few times, but I believe just once during the day, but for short time. So rain was not an issue.
Probably 45% Americans, 45% from Latin America, 10% rest (Canada, Europe, Russia, etc)
I would definitely recommend this hotel, even with small issues we had I would go back there.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center. ... more less
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- Also Known As:
- Iberostar Paraiso Lindo Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Paraiso Lindo
- Iberostar Paraiso Lindo Playa Paraiso, Riviera Maya, Mexico