My husband and I visited this resort from April 24 to May 1. We’re a couple in our forties with no kids so the family-oriented reputation of the hotel had me worried. I know some people are offended by people like us who tend to shy away from resorts with lots of kids but that’s who we are and that’s the way it is. I had read reviews prior to booking so I knew it was the case but it was always a dream of mine to go to this hotel after seeing my friend’s pictures that went in 2005 so I disregarded the fact but was starting to regret it. There are tons of kids, but it was possible to find quiet areas, so it was better than I thought and if you’re a couple like us who is a little worried after booking this hotel, don’t be. Having said that, even though I feel this was our best vacation so far (if you look at my other reviews, you’ll see that we’ve seen beautiful resorts so that’s saying a lot) there were a few incidents that made us long for adults only resorts.
The resort is the most beautiful I’ve seen so far, it is exquisite and luxurious. It has everything we look for in a resort: it’s big so we could take long strolls, super clean, beautiful pools, excellent beach, pretty good ocean for the Riviera Maya, good food and drinks and most important to us, no towel game unless you go during peak season such as Christmas or spring break. The Maya lobby and lobby bar are absolutely beautiful.
Check-in: We landed at 9:45 AM and got to our room around noon after a short drive of about 30 minutes from the airport. Check-in was smooth and we were greeted with a refreshing fruity drink. I had sent a room request but I think it’s pointless as the rooms seem to be assigned on the spot since the clerk looked in her system to see what was available. We were put in building 52 on the third floor and I was very pleased with this assignment. You could ask for another room if you don’t like the one they first offer. We were glad that our room was ready. Of course I had the full intention of asking the price of an upgrade to the Grand and there’s even a sign saying to do exactly this. The price was 170$/night. For those who are disappointed when people get a good deal by upgrading once at the hotel, that price is exactly what I would have paid if I had booked the Grand back in February so it was a fair price. We thought it was too expensive so we decided to stick with the Lindo.
Room: a little dated but very clean. An enclosed bathroom and an additional door separating the sleeping area from the corridor/bathroom section really cuts off outside noise. Ladies who have long hair, if you take away only one thing from this review this would be it: bring you own hairdryer! I’ve never seen anything like this (see my pictures), it looks like a vacuum cleaner. You don’t really know where to hold it as it gets hot real fast. I have short hair so it really wasn’t a problem but I can’t imagine someone with long hair using this every day. The concierges we’re at their desk most of the time. The one we saw the most was not super friendly but she was efficient. There are no “do not disturb/make up room” sign in the room. We asked our concierge if we could have one and she had it delivered to our room the same day. It seems it’s a hot commodity as ours was stolen a few days later! We thought the bed was firm but still comfortable. You can ask for a foam topper if you find the bed too hard. The balcony is a good size and has a drying rack
Beach/pools: The beach is the quietest place to be and there are tons of palapas. We usually got to the beach around 10:00 and there were lots of loungers left. There are no pebbles on the beach, only powdery sand. There are some rock/coral clusters in the ocean but you can easily spot them. The beach is actually much nicer than the one in front of the Grand. The waves were a bit rough (red flag) for the first half of our stay but was really calm afterwards. I love the wooden walkways on the beach, it makes it easy to walk around. The beach vendors are not aggressive at all, they just walk around showing their merchandise. We preferred the Beach/Del Mar pool because it was a lot less crowded and being in building 52, it was pretty close. They never seem to run out of beach towels, even at the end of the day so you can exchange your wet towel for a fresh one so you don’t have to do it the morning after. I had read on this site that we could use the private pools in the Maya section. We asked the concierge in building 66 if we could use the pool and she said no, it was reserved for the Maya guests. Too bad, it was totally deserted!
Food and drinks: count us in as one of the few who liked the buffets, although the food could have been hotter. We could have used more labels on the food as I would say about half the food is not labelled. We don’t like to make reservations in advance since we never know what we’ll feel like eating in 5 days. We made reservations 1 or 2 days in advance and we never had problems booking for 8:30. We did the Steakhouse (the best all inclusive steakhouse so far), Cajun (our favourite) and Gourmet (just OK). Except for the steakhouse, we couldn’t believe how small these restaurants were, but they were still very nice, especially the Gourmet. Service was prompt and the portions were just perfect, leaving room for an apetizer and a desert. Wine was just OK. We had a hamburger at the shopping center and it was really delicious. It’s too bad about that shopping center because it’s always empty. It would be such a nice place to have a drink at night but it’s not really setup that way. It’s as if people don’t know it exists. Drinks were good, except for the Kir Royal where I think they put grenadine instead of liqueur de cassis. Don’t forget to ask the waiter for your mimosa at breakfast! The mono sucios (dirty monkey) were delicious, especially in the lobby bars.
Service: Above average, not as good as the Moon Palace but way better than the Grand Palladiums. We never heard the word “no” all week. The level of English spoken by the staff is really good. Some even spoke French to us. Tip is not expected but they really appreciate it and totally deserve it.
The only con and it’s really a small one, is the internet. There’s a free Wi-Fi in the Maya lobby, which is really close, but they sure don’t tell you about it when you check-in at the Lindo. The price they charge at the Lindo is way too much. So unless you need to do some work, it’s really not a problem.
Overall, we really loved this resort and we will return if we come across a really good deal. In the meantime, there are lots of adults only resort that we want to discover.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, HotelPower, TravelUp, Travelocity, Hotwire, Priceline, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Iberostar Paraiso Lindo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberostar Paraiso Lindo Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Paraiso Lindo
- Iberostar Paraiso Lindo Playa Paraiso, Riviera Maya, Mexico