Date:December 31, 2011
Our stay consisted of 6 nights with two rooms over the holiday season. The beach and pool were absolutely stunning. The staff was extremely friendly, prompt and helpful from check-in to check-out. With that being said, it is important to manage your expectations for this resorts room comfort and dining options remembering you are in a jungle. Don't expect your rooms to be cooler than 72 humid degrees or your beds to be soft. Now on to the all-inclusive meals, be prepared to eat the buffet a lot because the resort limits a la carte dining. For two rooms we had a total of two reservations in the restaurants, and yes, you do need reservations. There are no walk ins, no waiting in lines- strictly reservations. Our Gourmet a la carte restaurant had 20 empty tables with four seated tables for our 6:30 reservation. Our second reservation at the Japanese hibachi grill restaurant had empty tables as well with one chef per twenty people seated around the grill! Bottom line, empty tables were at all restaurants, every evening. It would appear that Iberostar prefers guests to eat the buffet which leaves much to be desired by your palate. The food was not good. The lunch and dinner buffets were very limited in variety/selections and, very high in carbs, processed meats, breads and cheese. We did not have a quality dining experience and cannot recommend this resort.
- Official Description (provided by the hotel):
- Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Paraiso Beach Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Hotel Paraiso Beach
- Iberostar Paraiso Del Mar
- Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico