The good: The home and beach it sits on is nice. Water is crystal blue and sand is clean and soft. Staff is friendly and helpful and kept things running smoothly. Private chef for the neighborhood is awesome!
The bad: The house sleeps 10 but the family room and dining room are only set up for 6-8 max. We could never all have a meal together at the table or watch tv/movies together as a family. Same with lounge chairs around the pool. Not enough. It is not on a private beach so you will get many people either walking by or parking themselves right in front of your house. The pool was frigid (in April) and not heated and it is all 4 ft deep so not great for small kids. The neighborhood, although gated and secure is under major construction so most plots are being built and in rough condition. Except for a few high end villas, most are in need of repair or finishing. The area is isolated, not much near it except the Iberostar resort which we day passed for a day and it was really just okay. Food was horrendous. No matter what you read, Puerto Morales is 20 minutes away and Playa del Carmen is 45 minutes away. Cancun is about 30 mins away.
If you are looking for a 4 star property then you won't be disappointed. We were looking for a 5 star so we weren't entirely happy. If you want to stay in most of the day and enjoy the beach and just head out for dinner here and there then this is a good spot. If you want to do a lot of excursions, shopping, dining out, then be prepared to drive alot. Book for 6-8 adults and you will be comfortable. 10 was too many for this home.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|