Just returned from a 7 day break at Acacia. were good and well equipped rooms. Spacious and clean and with rooftop veranda. Views of the ocean and surrounding areas. Very relaxing and peaceful. Only 30 minutes from Cancun airport. You have to Visit the Joya show which is only 2 minutes away, a very well produced show and wonderful experience. You can get groceries delivered or drive 10 mins to Puerto Morales where you will find large super Mercado ...Playa Del Carmen has all you need with many different types of bars and restaraunts....enjoyed an excellent Colombian breakfast at an original, small, but very friendly cafe near the Walmart ....there are lots to choose from if you come off the main strip. Driving in Mexico is ok but be careful of the Tope they don't mark them and you can end up going over them at a speed...visit Chichen Itza it is incredible what was going on all those years ago....and how the Mayans knew so much about the universe??? Spooky!! If you drive use the toll road, although a little expensive it is worth the time you save. There are many hotels along riveria maya and went for dinner at the Andaz Mayakoba at Cocina milgrano....lovely food, great service and a wonderfully talented lady singing and playing acoustic guitar...was so good I had to go back again. Had a really good time......highly recommended.
Very comfortable and well-equipped condo. Very quiet and felt completely safe.
Water bottle, trashbags, china, glasses, silver, pots and pans all provided along with dish soap, hand soap and paper in the bathrooms. Corkscrew on property(thank God). Aiden was super accommodating and kind. Cleaning man working on the pool to keep it spotless every morning (even Sunday). We walked to the guard shack every day to hail a taxi from there as some drivers did not know where Acacia condos is, even where Playa Paraiso might be.They all know the Iberostar of course.
Wish there was a dishwasher, cloths washer & dryer, beach umbrellas but I'm not in any way disappointed in the facilities as delivered.
Thank you Nancy and Aiden !
At first when we got there we were disappointed, there was a picture sitting on the floor,the air conditioning remotes batteries were dead, there was no welcome letter, didn't know WiFi code, no bottled water. Reached out to manager and she bent over backwards to make everything right. We loved the condo and would definitely stay there again.