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“A wonderful time on the beach”

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Iberostar Hacienda Dominicus
Ranked #1 of 16 Hotels in Bayahibe
Certificate of Excellence
GreenLeadersPlatinum level
Denver, Colorado
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A wonderful time on the beach”
Reviewed August 13, 2012 via mobile

August is hurricane season at the Caribbean and even if you don't get in the way of their unpredictable path you may still get a couple of days with torrential showers. We stayed 9 days at this all inclusive beach resort and only one day was spoiled by the tropical rain, but still the sun came up and we spent yet another wonderful day at the beach. Although a lot of people choose to spend their days by the gigantic pool, we spent all days at the white sand beach, right in front of the hotel. There are a number of trees and thatch umbrellas for sunshade which is essential for protection from the strong sun. Part of the beach includes a dock used for scuba diving expeditions, a small reef on which they have built a structure resembling a light house turned into a bar --drinks for free--, and a section with sand chairs and lots of trees, but no access to the beach. This resort is frequented by Europeans --mostly Spaniards, French, Germans and Italians and even a few Russians-- and South Americans, mainly from Argentina and Chile. Americans also frequent this resort but are not predominant. This floating population translates well into setting "the tone" of the resort from the chic outfits for dinner at night and some abruptness manners per American standards. There are no designated smoking areas, so people can smoke mostly everywhere except in the thematic restaurants, so if you can't tolerate the smoke, maybe this is not a place for you as many visitors are avid smokers. Occasionally there is topless on the beach as well. This is not a 5 star all-inclusive beach resort, more on the 3 star category I would say but still good enough to enjoy a nice time if you decide to overlook certain details. Although it is banned to "reserve" thatch umbrellas and sand chairs people would come out to the beach either late at night or very early in the morning to set their towels on the sand chairs " reserving" the best spots in front of the beach, only to show up later in the morning. I would be on the beach at 7:30 most days and would have to settle on the second or third row. This bothered me initially but I decided to let go and relax. A day on the beach is too precious to be wasted on minor things like this. The food was plentiful, fresh, varied and available 24/7 the same as the drinks. There were shows each night at the theatre which were a good entertaining. There was also a club that opens at 11PM every night where you can practiced your merengue and salsa moves until late. Perhaps the best part of this experience is the staff. Cordial, friendly and respectful. Dominican hospitality is the best. The bartenders on the beach were always extremely busy from 10AM to 5PM each day but would do anything to make sure you had a drink to enjoy. The entertainers on the beach were fabulous, friendly and fun. They would go around the beach encouraging people to participate in their activities without becoming intrusive which is highly valued when you just want to lay down in the sun. Our colleague kids had a great time as well. 

Stayed August 2012
Helpful?
3 Thank omarzote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, August 14, 2012
Dear Guests,
We would like to thank you for having chosen Iberostar Hacienda Dominicus for your family holidays and also for taking the time to post a review about your experience among us.
In the name of Hotel Manager, Mr. Amando Pozo and his team, we would like to express how glad we are to read that you and your family had a memorable experience in your holiday. We are very happy to read you enjoyed the exquisite quality of food in our nightly themed buffet and our a la carte restaurants, the activities proposed by our Star Friends and the kindness of our staff. In Iberostar we are committed to ensure our guests to “enjoy being a Star” in vacations.
We are looking forward to welcome you back. Please contact us to assist you for your next visit.
With regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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8,446 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (486)
Date | Rating
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English first
New York City, New York
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 11, 2012

We originally booked Wyndham Dominicus Beach, but quickly cancelled our reservations after reading the horrible reviews. We instead booked the #1 rated hotel- at the time- in Bayahibe, which was Iberostar Hacienda Dominicus. This was our best decision, as we had an amazing experience!

Overall: One of the best vacations my family has had together. The entertainment staff really go out of their way to ensure you are having a great time. From the nightly shows, to the disco at night, to the piano bar our time at Iberostar really brought us closer.

The Good:
Entertainment staff! Their entertainment staff is far superior to any hotel/resort I have EVER been to! There are activities for everyone! I was able to practice some archery & rifle (lead pellets) which I had never done before. At the disco staff would pull people on the dance floor to get the party started. AND, best of all, they actually remember your names!

The Hotel Grounds. There's a little bit of Venice, a little bit of jungle/mangroves, and a lot of paradise. If you have ever visited Venice, don't be surprised if the grounds near the buffet area remind you of the enchanting city. As you make your way to the pools/beach you'll find yourself admiring the mangroves with the various animals in the surrounding areas. When you see the beauty of the beach, coupled with a beautifully designed "lighthouse/bar" you'll really admire paradise. (Although the beach looks immaculate, please see my review on the beach below).

Food.
Buffet: If you're staying in this resort for more than a week you may find the food to get boring. I, however, stayed at this hotel for a week and thought the food was good. There was something for everyone, which was extremely important! Desserts were great! And their mangos? Yummy in my tummy!
Restaurants: We dined in The Colonial Restaurant & Geisha (hibachi restaurant). The Colonial Restaurant was definitely wonderful! It felt very much like fine dining! Everyone there was wonderful and super helpful. WARNING, if you are ordering wine from here you will have to spend extra $$. The Geisha restaurant was average at best. I LOVE hibachi, and was sourly disappointed with the quality of food I received here. Sushi & hot appetizers were good. The chicken was good as well, everything else. BLAH.

Average:

The Hotel Rooms. The rooms weren't anything extraordinary. I have seen better, and in truth, I have seen a lot worse. Housekeeping does an excellent job at making something normal into something better. Their designs and attention to detail was very much appreciated.

The Bad:
Internet! I am not sure why Iberostar STILL charges clients for internet usage. They should get with the times, and learn from competitors that internet use, at an inclusive price, is important to clients. This was a MAJOR turn off! For 4 days you will be charged $30 for ONE device.

The Beach. Please bring your water shoes as there are numerous rocks, of varying sizes, throughout. This beach was pretty much made, so the rocks help keep the sand in place.


Conclusion.

I would definitely return to Iberostar! If you look for deals on Orbitz, as I did, you can get a deal as good as $75 pp/pn. Also, if you book through Orbitz, there will be a travel guide on site who will assist you with any queries you may have. He will also help you with excursions. We did some ATV/Buggie + Zip Lining through him on a rainy day. It was a GREAT experience! I'd recommend in a heart beat. (I would share his name, but I forgot it).

Enjoy!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank warriorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, August 13, 2012
Dear warriorp,
In the name of Hotel Manager, Mr. Amando Pozo, we thank you for choosing Iberostar Hacienda Dominicus for your holidays and for taking the time to write a review about your experience among us.
We are very pleased to hear that you had “an amazing experience” as you wrote in your publication. We appreciate your positive words about the friendliness of our staff, the beauty and cleanness of our grounds, the daily and nightly activities proposed by our Star Friends and our varied gastronomy. Those are very important aspects of our services and the key of our success in Iberostar Hotels and Resorts.
We are looking forward to welcoming you again; please contact us before to help you to enjoy your next vacation with us.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 9, 2012

Pros:
Small area, easy to get around
Staff speaks good English, and they are all very kind and helpful
Plenty of day-time activities
Beautiful area. Has fountains and gardens. Peacocks, ducks and other animals walk around freely. It seemed like everyones favorite activity was to feed the swan.

Cons:
Re-construction of some areas was going on, so it was a little noisy
Food selection is the same every day. It gets boring.
Night-time entertainment is bad. Most of us leave 5 minutes into the shows.
A lot of smokers.

  • Stayed July 2012
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yuliya96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, August 10, 2012
Dear guest,
We would like to thank you for writing a review in Tripadvisor about your stay at the Iberostar Hacienda Dominicus. In the name of Hotel Manager, Mr. Amando Pozo and his team, we want to thank you for your choosing our hotel premises and facilities for your holidays.
We are thankful for your positive comments about the beauty of our premises and the kindness and helpfulness of our staff. In Iberostar both are part of our guiding principles, to upkeep our grounds and to provided the best service.
On the other hand, we regret to hear that our gastronomy and our nightly shows could not meet your expectations. Our Management team is aware about your suggestions so we can work in those matters.
We will be happy to welcome you back and show you our higher standards, please write us before your arrival,
With kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 8, 2012

We recently spent one week at the Iberostar Bayahibe, and we had a great time. Clean room, great gardens, the beach is a little small, but we always found chairs to lay down. The people who work there are super nice, and always try to make your stay comfortable. It rained a couple of days during our stay and we had a leaking problem in our room, but they promptly exchange the room for us and even gave us a bigger one! The food is the typical all inclusive buffet food. The restaurant are OK. We liked the Mexican one. The Colonial was good too. We didn't try the others. We went to Saona Island with a tour and it was nice, we took beautiful pictures. On our last night there we went to Bayahibe and had a wonderful, all seafood, dinner at a restaurant on the beach (a little risky, I know, but we had wonderful food and a great time. The restaurant even provided transportation from and back to the hotel). Too bad we only stayed one week!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary6664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, August 9, 2012
Dear family,
We thank you for having chosen Iberostar Hacienda Dominicus as your holiday’s destination and for taking the time to post a review in Tripadvisor.
In the name of Hotel Manager, Mr. Amando Pozo, and his team, I would like to express how satisfied we are to read that you had a very good experience, or in your own words “a great time”. In Iberostar we are committed to ensure our guests a memorable holiday. We are happy to read that you had enjoyed our varied gastronomy the friendliness of our staff and our beautiful premises including the beach.
We will be glad to welcome you back again. Feel free to contact us prior your next visit.
Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fair Lawn, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2012

I had spent a summer vacation with my husband and 12 years old son since July 28 to August 4 2012. It was kind of a reunion with Dominican after last visit 6 years ago. Actually, Iberostar Hacienda was a sort of disappointment. Not too bad-not too good. The best thing about our stay at Hacienda was water sport activities -diving practice, see-winds catamarans and kayaks available even for last minuet reservation with friendly dedicated and professional instructors and stuff. Overall impression about Iberostar hotel La Romana premium class-very average with terrible food and REAL chance to get room cleaning after 3pm after second request (it happened with us twice) Warm sea water, beauty of the nature and limited space at the beach (1/3 of a territory had large size under water stones and make walking into the water( even wearing water shoes) very uncomfortable. I am not going stay at the hotel ever again, but I may recommend the hotel as a place to stay for families with 3+ babies-toddlers if they have a strict budget and get a chance to receive a deal "kids stay for free".

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, August 7, 2012
Dear guest,
We would like to thank for writing a comment on Tripadvisor about your experience at Iberostar Hacienda Dominicus Hotel. In the name of Mr. Amando Pozo, Hotel Manager, we thank you for choosing our hotel for your family vacations.
We regret to hear your comments regarding your experience at our grounds since our goal is to ensure you an unforgettable experience and ensure you an excellent stay. In Iberostar Hotels and Resorts we take cuisine seriously and our team work hard to meet the expectations from guests coming from a wide range of countries. We are deeply sorry to hear that our service could not meet your palate’s needs.
We apologize for the inconveniences regarding room cleaning timing. Our cleaning service tries its best to please all kind of time requests; we regret to hear that they did not please your needs in two occasions.
Our Management team in all areas is aware of your concerns and suggestions and will work harder to prevent incidences which might discommode the relaxation and enjoyment of our guests.
Please contact us prior your arrival in case you decide to visit our premises once again.
Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 6, 2012

I have just returned from my 4th consecutive year staying at this wonderful hotel. Normally, I stay for 2 weeks but this year decided to go for 3 weeks. As usuual, had a fantastic time due to ALL the friendly and hard working staff. I can't find any fault with this hotel. Everyone at the hotel makes you feel so welcome and can't do enough for you.

I will definitely be returning for a 5th time and would highly recommend this hotel.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nicola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, August 7, 2012
Dear Guest Matt052,
Thank you very much for your loyalty when choosing Iberostar Hacienda Dominicus for your holidays and for taking time to post a review about your visits to our premises.
In the name of Mr. Amando Pozo, Hotel Manager, we would like to express how satisfied we are to acknowledge that you had another “wonderful” experienced at our premises especially thanks to the friendliness of our staff members. In Iberostar Hotels and Resorts our teams are committed to provide the best service. This is the key of our success as a hotel chain.
We kindly invite you to contact us before your next visit, we will be honored to welcome you back again and help you to enjoy one more excellent stay.
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 5, 2012

I have been going to the Iberostar hotel’s for 13 years. Finding that my favorite one is the Hacienda in the Dominican Republic. I go there a least two times a year, I was there in November and went back Feb 8th for 2 weeks. Planning to go again in Oct/ Nov 2012 for a month.
The best people work there and will make your stay a great one. The beach is beautiful the pool a lot of fun!!! The food is great if you don’t see what you need just ask at desk service. Get to know the people that work there you will find them to be wonderful. The manager Mr. Amando Pozo and assistant manager Britta Feldmeir you will see them walking around all day and night making sure everyone is happy.
I don’t understand the negative comments that are made I know you can’t make everyone happy but I have seen more happy people there than ones who complain. I would like to say to those who are not happy you are in a different county try to communicate with them if you have a problem ask for someone who speaks your language. The Dominican people are the nicest people I have met, they work hard and smile at even those who are ignorant to them I have seen it happen. If you can afford to go on vacation be grateful and ask yourself if you would work as hard as they do and watch people waste food and act like they are better I have seen people take more food than they eat also drinks are wasted and some of the rooms have been left a mess. Yet the staff keeps on smiling.This is the reason people get sick they eat and drink more than they would at home.
If you can fly into the LaRomana airport it is the best way to get there. JetBlue flies there now.
Relax and be happy you are blessed if you can go to this hotel.

Room Tip: All buildings are close to everything!!!!
See more room tips
  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank MomJoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHotelsRD, Quality Manager Iberostar República Dominicana at Iberostar Hacienda Dominicus, responded to this review, August 6, 2012
Dear Guest,
In the name of Mr. Amando Pozo, Hotel Manager, and the whole team, we thank you for writing a comment on Tripadvisor about your experiences at Iberostar Hacienda Dominicus and for your loyalty during all these years when choosing our premises for your holidays.
We are much honored to hear that you have enjoyed every single visit to Iberostar Hacienda Dominicus due to the friendliness of our staff. One of our guiding principles in Iberostar Hotels and Resort is to ensure our guests to “enjoy being a Star” during their holidays. Our entire team is thankful for your kind words towards its excellent work.
We are looking forward to welcome you back again, please contact us before arrival to help you to enjoy your next vacations with us,
Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Hacienda Dominicus

Property: Iberostar Hacienda Dominicus
Address: Playa Bayahibe, Bayahibe, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Bayahibe
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Bayahibe
#1 Top resorts Hotel in Bayahibe
#1 On the Beach Hotel in Bayahibe
#1 Spa Hotel in Bayahibe
#1 Romantic Hotel in Bayahibe
#1 Green Hotel in Bayahibe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Iberostar Hacienda Dominicus 3.5*
Number of rooms: 504
Official Description (provided by the hotel):
Directly on a fantastically beautiful, fine sandy beach. Around 5 km from the finish village of Bayahibe. Top 5-star luxury. Tropical gardens. Varied gastronomy. Water sports galore. Spa & Health Centre. ... more   less 
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Also Known As:
Iberostar Hacienda Dominicus Hotel Bayahibe
Iberostar Hotel Bayahibe
Iberostar Hotel Hacienda Dominicus
Iberostar La Romana
Iberostar Hacienda Dominicus Dominican Republic/Bayahibe

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