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“DON'T GO”

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Weare Cadaques Bayahibe Hotel
Ranked #5 of 16 Hotels in Bayahibe
Certificate of Excellence
amsterdam
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“DON'T GO”
Reviewed October 19, 2012

we reserved a few days before arrival in september.
Pay for 4 nights @ 89,00 US$ and get your 5th night free !! nice offer we thought, WRONG !!
offer was including breakfast and use of the water park....., WRONG !!

staff at the frontdesk are nice, no doubt about that, when we arrived they give us not enough vouchers for the breakfast, we had to go twice to the frontdesk to get all vouchers, they messed up with the dates, but that did not ring a bell on that moment ... how could we know ??

When we were there, there were only 5 or 6 rooms occupied, thats probably why the the wine bar, the restaurants, spa and game hall were closed. The water park was not in use untill saterday, all the time share guests arrived.
The premises is well kept, but every day they are spraying with dust against the mosquitoes.
Internet was so slow that it loss connection all the time.
we had to wait 3 days before they had orange juice with our breakfast.
The cleaning ladies were very polite, one problem was they opened every time the balcony doors and when we came back they were not locked again !!!!

what we felt a little bit disturbing, all day have music surrounded, every day the same melody

But the WORST OF ALL was when we came home and recalculated the pesos they charged us.
they charged us 5 nights @ us$ 119,00. I wrote them immediate that we had a reservation for 4 nights @ 89,- and the 5th night for free, please refund the difference, i wrote again, again, and again. I send them the confirmation, i send them the calculation, they dont respond anymore on my e-mails, they refuse to give our money back !!!!!!!!!!!!

My suggestion, DON'T GO THERE
If you already reserved @ Cadaques than check you bill before you pay !

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ans35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen C, Public Relations Manager at Weare Cadaques Bayahibe Hotel, responded to this review, October 24, 2012
Your feedback is very important for us and truly helps for improving our service every day, thank you for writing.

We've done the proper investigations, and on behalf of all our staff please excuse us for the sour moment. We had an issue with our booking engine and the system saved your reservation only for 4 nights, not five. That's the main cause of your misunderstanding with our front desk and why they didn't gave you enough breakfast tickets at first.

Regarding your concern with our Waterpark, we turn it on every afternoon on weekdays and all day during weekends. On this schedule It may remain off if there's no kids using it, but can be always turned on by demand of our guests at front desk. About the mosquitoes at Cadaqués, part of our control policy is to spread pesticides every afternoon at 6PM. It's a controlled thing most of the time.

Rest assured that your suggestions will be considered by our general manager, and he'll reach you by mail soon to deliver further details about everything.
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805 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 1, 2012 via mobile

What a beautiful place to stay if you want your kids to have a blast all day long! Food was great and the staff was so personable! I loved the brick oven pizza and so did my two kids! We enjoyed being able to sit at the pool bar and watch our kids at the water park at the same time! We were a little disappointed on the rocky beach and several of our friends got their feet cut getting out of the ocean! Water shoes are a must! The rooms are nice and new and the decor is adorable! We will return! Great weekend getaway!

Stayed September 2012, traveled with family
Helpful?
2 Thank July N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen C, Public Relations Manager at Weare Cadaques Bayahibe Hotel, responded to this review, October 10, 2012
Thank you so much for writing!

We're more than happy to read your comments and learn how pleasant it was your stay. Our pizza's always a favorite! In the near future we have scheduled to clean the beach entrance, since it has been a complaint among some customers this year. You'll feel the difference next time you come back.

¡Hasta pronto!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 25, 2012

At first, we were very skeptical - didn't know what to expect, but we soon found out we had made the right choice. The general manager was always very attentive and made everyone in our group feel special. For this reason, we have recommended this hotel to many of our co-workers. We also loved the Vista restaurant. Great experience. Thank you.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen C, Public Relations Manager at Weare Cadaques Bayahibe Hotel, responded to this review, October 10, 2012
Thank you so much for writing!

We're more than happy to read your comments and learn how pleasant it was your stay. Our hotel's philosophy has been focused on warm personalized service since the first day, and our hotel manager is the most committed to deliver it. Rest assured he'll read your feedback!

¡Hasta pronto!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2012 via mobile

We are career expatriates who live in the Dominican Republic. We have seen many hotels and getaway venues in the DR and can say Cadaques is one of the very best we have ever seen - hands down. Very comfortable accommodations. We are a family of 4 and opted to stay in one of the 2 bedroom apartments they have available near the main restaurant and ocean. Fabulous. Very reasonably priced. Very well trained staff, super friendly, professional, bilingual (English / Spanish). Spectacular view of the ocean from the 3rd floor terrace of our unit. Very well maintained and child friendly swiming pools (meaning water was chest high for me as a 5'9 adult and so tiptoe depth for our 10 and 11 year old kids). My only complaint was that the hotel doesm allow you to charge meals,drinks, etc to your room when staying in an apartment but this was only a minor irritation. Will definitely return for long weekends and recommend to other family / friends.

Stayed September 2012, traveled with family
Helpful?
1 Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen C, Public Relations Manager at Weare Cadaques Bayahibe Hotel, responded to this review, October 10, 2012
Thank you so much for writing!

We're more than happy to read your comments and learn how pleasant it was your stay. We'll forward it to our general manager so he can keep in mind your feedback about our food/drink charges. We are currently discussing new possibilities for this in order to make an even more comfortable experience for our guests.

¡Hasta pronto!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 14, 2012

My husband and I had a wedding to attend Punta Cana but came to Bayahibe before heading towards the eastern end of the island. We wanted to avoid the typical resorts as they can get a bit crowded and noisy. Cadaques was a great option since the majority of the resort is time-shares so it made for a peaceful retreat and it has a nice private beach front to walk around. The rooms were clean and very comfortable and the staff at the hotel was incredibly helpful and fun! Food is OK but it's made up with the great view of the ocean. We'd recommend this as a great value hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank akane122281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen C, Public Relations Manager at Weare Cadaques Bayahibe Hotel, responded to this review, October 10, 2012
Thank you so much for writing!

We're more than happy to read your comments and learn how pleasant it was your stay. We'll forward it to our general manager so he can keep in mind your feedback about our food. Menu has been recently changed and we've just opened a new restaurant, "La Vista", so you'll probably get to try a lot of new dishes if you visit us again.

¡Hasta pronto!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto Rico
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 12, 2012

This was a speedy getaway with my girlfriend, we are both profesionals my girlfriend a Doctor and I am a business executive so we are a stressed couple looking for peace and some quality time together. We were also looking for a Luxury resort in the Dominican Republic staying away from loud low quality all inclusive resorts and we were blessed by choosing Cadaques. Eventhough we arrived pretty late, the staff from the gate to the front desk were great and profesional, right there we knew we were in the right place. We were at the resort building close to the main pool, por room was spotless, the bed was even better than the heavenly beds offered by Starwood, we had adequate lighting and some water and sodas at no charge for the first night. Great A/C as well as excellent cable tv.
Next morning we walked to the restaurant for breakfast eventhough there is a golf cart that takes you there we preffered to walk, breakfast was a la carte and sumptious, service was top-notch. We then walked to the beach UNBELIEVABLE crystal clear water, super clean water and chairs. We ordered a bottle of champagne at the beach and they served it with all the elegance of the world, nice wine bucket and glassware. For lunch we sat on the pool next to the restaurant and great seafood poolside we recommend the whole fresh red snapper as well as the seafood ceviche.Service again was impeccable.

Dinners were all great as well.This resort has daily turndown service and a great SPA that we raved about. Very nice and secluded resort, it does have a kids pool near the main building with 2 waterslides. Everyone speaks english. Management is visible. We felt safe and this was important to us.

All in all this resort is the best we have stayed in the carribean by far, because of the great service, food quality and beach. We will be back soon. Thanks to all the staff.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank worldtraveler240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen C, Public Relations Manager at Weare Cadaques Bayahibe Hotel, responded to this review, October 10, 2012
Thanks a lot for your feedback! We are pleased to read how great was your time with us.

Each and every member of our staff at Cadaqués is committed to deliver a quality and passionate service. Developing a relaxed premium experience is always a must for them. Feel confident that your words will be sent to our general manager and hopefully, we'll have you back soon.

¡Hasta pronto!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Jordan, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 10, 2012

My husband and I spent three wonderful days at this beautiful resort in June. Drawing from Mediterranean inspiration, it was like walking the streets of a quaint Spanish village. Our room and the resort grounds were impeccably clean and the staff was courteous and friendly. We felt entirely safe and at ease the entire time. Service at each eating establishment was timely and filled with delightful interaction and cheerful banter. We also thoroughly enjoyed morning and evening walks along the beach and were refreshed by numerous dips into the beautiful ocean and the lure of reading a good book under the shade of a tropical cabana. We also enjoyed the seclusion this particular resort offers. The other resorts we saw dotting the beach to the north were clearly designed for people wanting loud parties and lots of alcohol. The Cadaques Caribe was built to provide a more serene and family friendly atmosphere for which we were very grateful! No inconvenience was too great and no need too insignificant to prompt a quick response by available staff members. We also found that we were able to communicate adequately with most staff members in English and that the resort was close enough to local attractions to warrant day trips off the property. Next time we're bringing the kids! They would absolutely love the wonderful blow up toys in the ocean and water park on site. Muchas gracias to the staff!

Room Tip: You will want to get a rental car for this facility so that you can take in more of the local atmosp...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rclyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen C, Public Relations Manager at Weare Cadaques Bayahibe Hotel, responded to this review, October 10, 2012
Thanks a lot for your feedback!!

For us, it's a true pleasure to deliver quality and personalized service all the time. We focus on each and every guest so they can get the rest they deserve far away from crowds, loud noises or dangerous situations. We'll pass your comments to our management staff so they can keep up motivated on doing their jobs with passion.

Feel free to write us again if you plan on returning, have more comments for us, or want to recommend the hotel to friends or family, we'll sure give you a special price!

¡Hasta pronto!
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Additional Information about Weare Cadaques Bayahibe Hotel

Property: Weare Cadaques Bayahibe Hotel
Address: Boulevard Dominicus Americanus, Bayahibe 65486, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Bayahibe
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Bayahibe
#4 On the Beach Hotel in Bayahibe
#5 Romantic Hotel in Bayahibe
#5 Family Hotel in Bayahibe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Weare Cadaques Bayahibe Hotel 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
Cadaques offers you the opportunity to escape into a different reality. Our little nook in Bayahibe, with crystal clear waters and sandy beaches, has a diverse set of activities for the whole family. Cobbled streets invite you to enjoy the unique combination of daily Mediterranean life and relaxed island feeling of a small village. Take a walk with us and see our chapel, its tropical gardens, and our different entertainment areas. ... more   less 
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Also Known As:
Cadaques Caribe Resort & Villas Hotel Bayahibe
Cadaques Caribe Resort And Villas
Weare Cadaques Bayahibe Hotel Dominican Republic

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