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All reviews seaside grill preferred club main pool la romana infinity pool eddy murphy swim up bar fruit boat entertainment team adults only section coffee shop pablo picasso dominican republic punta cana french restaurant butler service seafood
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Reviewed May 7, 2019

First of all, Status does have its privileges. We are Hilton Honors Gold members and we were automatically upgraded to premier status within the resort. We also paid for the 2 bedroom suite and butler service. The quality of the drinks is better with premier and premier members have access to a private lounge and pool.

From the moment we walked in, we were greeted with a glass of champagne, the check in process was a breeze.

The concierges were great, Augustina, LiLiana, and Vanessa to name a few.

The Butlers were also awesome. Yoel, Danni and Edwardo. We reserved a cabana every day, 10 days straight.

In the buffet, Beni was incredibly nice and attentive.

A word about the restaurants. The food was the same for everyone, and it was fantastic. The Italian restaurant was fantastic. I recommend the squid and the lasagna. I had breakfast every morning at the steakhouse, the deck was right on the ocean. Smoked salmon was amazing. Service incredible!

Date of stay: April 2019
3  Thank Mike J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded May 8, 2019

Dear Mike J,

We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Hilton La Romana. We are overjoyed to read that you’ve enjoyed your stay, especially our kind staff, the butler service, and our food and restaurant selection.

Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences in our guests. We thank you on behalf of our team and Management.

We sincerely hope we can have the honor of being your hosts in a not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

My husband and I just returned from our week anniversary trip to the Hilton La Romana and have to say it was a fabulous stay! We stayed in the preferred area and were truly treated special. From the bartenders in that area to the waitstaff, always were friendly and accommodating. Augustina was able to switch our room to a better ocean view room with a wonderful balcony. We had special dinners on the pier arranged Yesania, who was so sweet and made our anniversary dinner so special. Franklin was our waiter who was fabulous and also made it so special. The entertainment at night was also really great, aside from all the activities that go on all day long. There is always something fun to do. Even though the adults only section is closed and undergoing construction that did not impact our stay at all. Again, I would highly recommend this hotel, the staff and accommodations make everything excellent!

Room tip: Top floor room have high cathedral ceilings, and would recommend the extra money to get a preferred area.
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank janice C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded May 6, 2019

Dear Trevi23!

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us.

We are glad to read that you have enjoyed our staff’s attentive service and entertainment options. We are also delighted to read that you’ve enjoyed the facilities and special amenities delivered to Premium Club guests. We highly appreciate your gracious comments here and have shared it with our team.

We sincerely hope we can have the honor of being your hosts in a not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019

Thank you Hilton Bayahibe for such an excellent service. Many thanks to the animation staff, mainly Daniel Morató, Angelica and Yesenia from the Kid's Club, they made our stay unforgettable. We defenitely come back.

Date of stay: March 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
1  Thank mildredhquez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded May 6, 2019

Hola mildredhquez!

Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Hilton La Romana.

Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences in our guests. We thank you on behalf of our team and Management.

We look forward to having the pleasure of having you back home in the near future.

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Reviewed May 1, 2019

Six Seezstors annual All Inclusive. 1st time to this resort. We loved it.
#1. Entertainment team. Especially Pablo Picasso - fun, sincere, respectful, highly regarded by guests, hard working, really appears to love his job and takes the guest experience to heart. 2nd place The Rock. Really great entertainer with excellent skills and charisma

#2. Food. Fantastic. No reservations for A la carte, great buffets, many seatings by seaside, coffee shop 24 hrs!,fruit boat by the sea, beach grill....

Oops #1 as well. House wine and champagne. Excellente!,,, we have been at places that you cannot even drink the house wines, we loved all the house offering.

#3. Property. Very well laid out. No long distances to walk. Our room was premium Garden. Close to pool, ocean and food!

#4. Service staff. Really nice. They made you feel that they liked you and wanted to be there and enjoyed their job. That is important to us.

#5. Room was clean and well laid out.

#6. Loved the town of Bayahibe, local people, lots of activity, seemed safe to stroll through

Would love to return again. The Seezstors

Room tip: Premium section was very nice. All rooms are good and central.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
2  Thank Seezstors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded May 2, 2019

Dear Seezstors,

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us.

It is a pleasure to read through such a detailed overview of your visit to Hilton La Romana. We are glad to read that you have enjoyed our staff’s attentive service and pool facilities and our wine selection.

Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences in our guests. We thank you on behalf of our team and Management.

We look forward to having the pleasure of having you back home in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2019

Food, accommodations, service were more than I expected for the price. High value for your dollar. They made everything easy and fun. Dining room, beach and bar staff all friendly and service oriented. Pablo "Picasso" who did stretch, aerobics, water exercise and dancing was wonderful.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Catherine M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded April 30, 2019

Hola cjmartinca2gmailcom,

We would like to thank you for choosing our resort as your host on your recent gateway to our destination.

We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest.

We sincerely hope we can have the honor of being your hosts in a not too distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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