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Traveler rating
11,707
3,692
1,313
397
264
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All reviews seaside grill preferred club main pool la romana infinity pool eddy murphy swim up bar fruit boat entertainment team adults only section coffee shop pablo picasso dominican republic punta cana french restaurant butler service seafood
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Reviewed May 1, 2019

Six Seezstors annual All Inclusive. 1st time to this resort. We loved it.
#1. Entertainment team. Especially Pablo Picasso - fun, sincere, respectful, highly regarded by guests, hard working, really appears to love his job and takes the guest experience to heart. 2nd place The Rock. Really great entertainer with excellent skills and charisma

#2. Food. Fantastic. No reservations for A la carte, great buffets, many seatings by seaside, coffee shop 24 hrs!,fruit boat by the sea, beach grill....

Oops #1 as well. House wine and champagne. Excellente!,,, we have been at places that you cannot even drink the house wines, we loved all the house offering.

#3. Property. Very well laid out. No long distances to walk. Our room was premium Garden. Close to pool, ocean and food!

#4. Service staff. Really nice. They made you feel that they liked you and wanted to be there and enjoyed their job. That is important to us.

#5. Room was clean and well laid out.

#6. Loved the town of Bayahibe, local people, lots of activity, seemed safe to stroll through

Would love to return again. The Seezstors

Room tip: Premium section was very nice. All rooms are good and central.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
2  Thank Seezstors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded May 2, 2019

Dear Seezstors,

On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us.

It is a pleasure to read through such a detailed overview of your visit to Hilton La Romana. We are glad to read that you have enjoyed our staff’s attentive service and pool facilities and our wine selection.

Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences in our guests. We thank you on behalf of our team and Management.

We look forward to having the pleasure of having you back home in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2019

Food, accommodations, service were more than I expected for the price. High value for your dollar. They made everything easy and fun. Dining room, beach and bar staff all friendly and service oriented. Pablo "Picasso" who did stretch, aerobics, water exercise and dancing was wonderful.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Catherine M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded April 30, 2019

Hola cjmartinca2gmailcom,

We would like to thank you for choosing our resort as your host on your recent gateway to our destination.

We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest.

We sincerely hope we can have the honor of being your hosts in a not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2019 via mobile

This all inclusive resort is an absolute “10” for a family vacation. We recommend the “Preferred Butler” service. Yoel, Danni, and Edwardo took excellent care of our family all week. Bottles of champagne were waiting for us on the beach chairs they reserved for us every day. They also reserved our restaurants all week, and visited with us each day to make sure we were happy. Amazing vacation with no worries!

Date of stay: April 2019
Trip type: Traveled with family
1  Thank CoreyO3242
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded April 30, 2019

Dear CoreyO3242,

We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Hilton La Romana. We are overjoyed to read that you’ve enjoyed your stay, especially our kind staff, and our Butler service

Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences in our guests. We thank you on behalf of our team and Management.

We sincerely hope we can have the honor of being your hosts in a not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2019

We love this resort. We have been going to this resort for 20 years now. Since it was called Casa Del Mar, then Sunescape, then dreams now Hilton. We love the location and especially the beach. We were concerned that the Hilton takeover would change things too much. We were beyond happy to find many of the old familiar faces; the staff makes the place a home away from home. Chocolate, Eddie Murphy and Mr Juan Daniel make the entertainment super fun; they are always friendly and professional, we loved the new addition they have with the Dominican Beyonce (Miguelina) she is the Zumba instructor, paint instructor and excellent singer. Thanks to Santa Encarnación from the French restaurant that is truly a gem. Carlos and Danny at the buffet made our mornings happy every day. Rene the rock at the gym is just great, he taught step aerobics at the beach one day and he was excellent. We have brought so many of our friends and family to this resort through the years and we hope it continues to be great. We wish the Dominican buffet that now was on Wednesday was done on Saturday or Sunday and they make it as grand as it used to be, we loved the Dominican show and the acrobatic show as well. Big props to the kids club staff; especially Isabelle who was truly amazing.

Date of stay: April 2019
Trip type: Traveled with family
1  Thank Albania S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded April 27, 2019

Dear Albania S,

Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Hilton La Romana.

We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.

We look forward to having the pleasure of having you back home in the near future.

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Reviewed April 27, 2019

The restaurants, bars,entertainment and service were excellent. The staff is extremely friendly and accommodating. The entertainment staff, especially Eddie Murphy, made our stay FUN! Food and drinks everywhere, The beach area and pools were immaculate. Plenty of places to sit or lay. This was a family trip for us with several teenagers. There were lots of activities for them to participate in. They especially liked the kayaking and water boarding. The only issue we had was not being able to eat as a family in a few of the restaurants due to them being for “adults only”: We paid adult prices for their stay at the resort, yet they were not considered to be adults to eat at the restaurants. They ranged in ages 14 through 17. If you pay adult prices for them to stay at the resort, they should be allowed to eat at all restaurants. We were a little disappointed that half of the resort was being remodeled, so a few of the pools were not available. This information should have been told when the reservation was made. The “adult only” restaurant issue and the remodel issue is the reason we give it a 4 star rating. If not for these issues it we would have given a 5 star rating.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank famfun321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaolaMontas, E-Concierge at Hilton La Romana, An All-Inclusive Adult Only Resort, responded to this reviewResponded April 27, 2019

Hola famfun321,

We would like to thank you for choosing our resort as your host on your recent gateway to our destination.

We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks.

We sincerely hope we can have the honor of being your hosts in a not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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