- Free Parking
- Breakfast included
Will not go back because didn't like restaurant situations and had my credit card id stolen and my husband got very ill - food was the probably the cause. I will say that the wait staff, maids, waiters - all extremely accomodating, specially our maid - I brought gifts and was happy to give!
Just returned from a weeks stay at the hotel. This was our second visit to the hotel with our 5 year old son after staying there in November 07 and since the hotel has been refurbished considerably. After reading other negative reviews about the hotel on Tripadvisor we felt the need to re assure future travellers considering a holiday at the hotel.
Rooms - Queen sized bed, hotel quality bedding, flat screen tv and dvd, brand new furniture and modern accessories (lamps etc). Safe.
Bathroom - Brand new double shower unit, toiletries replenished daily (including factor 15 suntan lotion). Balcony - Pool and seaview (Block 4) table and 2 chairs.
Restaurants - Italian, French and Seaside Grill are all brand new and decorated to a very high standard, food excellent (French is adult only). Asian (sushi only) and Fish we didn't experience but both looked fab, Mexican was beautiful and the food was excellent. The around the world (buffet) was amazing and catered for all nationalities (if was huge and if that were the only restaurant you could eat for a week and still have a choice every day). Pizza bar by the pool and beach grill we didn't use as there was so much choice but both look good. Also didn't get round to trying the coffee bar which we were told was great.
Staff - friendly, helpful and polite, Jose in the Kids zone was brilliant (the man is fluent in 4 different languages and he is only the kid’s entertainer)!!
Pools - The infinity pool (our preferred) was bang on the beach, peaceful and safe for little ones and has the swim up bar, the main pool (more lively but still lovely) and the new 3rd pool between blocks 5 and 6 which looked great. There is also a small pool (hot tub) near block 5 that we only noticed while out for a walk one evening. Sun loungers were all new with padded cushions and the comfy seating area had beautiful furniture with great circle beds for chilling out and reading a book.
The beach - Beautiful and you can walk into Bayahibe if you wish, water sports and a huge water trampoline in the sea. The only down side is the beach could do with more sand and wasn't as clean as it should be.
Kids club - we didn't use the kids club but our son spent many hours in the air conditioned Kids Zone that had pool tables, Playstation 2 and 3, Xbox and a Wi. Flat screen tv's with Sky (We even got to watch live premiership football)!! Kid’s movies were on at 7pm every evening (Disney movies) where the kids could get hot dogs, pop corn and pop.
Entertainment -The effort that the hotel put in to ensuring different themes were covered every evening was unreal.
Spa - had 2 massages while there which were both excellent.
Overall you could not fault the hotel, staff and atmosphere (nothing was a problem) we would definitely recommend this hotel to others and will be visiting again.