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“Worst Michelin Star experience in the last 10 years!”
Review of Ristorante Marconi

Ristorante Marconi
Certificate of Excellence
Price range: $32 - $130
Cuisines: Contemporary
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed September 28, 2018 via mobile

Here is a list of things to consider:

- It takes more than 20 minutes to bring anything, even ice or tea;
- The waiter refused to “edit the dish” and consider a fish allergy and remove the caviar from the beef dish;
- The waiter did not explain that the beef will be served quite raw, which my pregnant wife was not allowed to eat and said that they cannot cook it a bit more - it took 10 minutes of negotiation to persuade them to do it - but it is just they way they always said “No” to everything we asked and the tone;
- The white wine that we were already having was mixed up with the wrong bottle when we asked for more;
- The food was okay, but I wouldn’t say it was particularly special;
- It took half an hour to organise the tea;
- The birthday cake was not very nice and we were told that cakes is not their specialty but they could have organised a birthday dessert in Italian style;
- The waiters would takes ages to top up our glasses and wouldn’t bring ice;

We tried our very best to concentrate on the positives, but the service was absolutely awful. Out of all the Michelin star restaurants we visited in France, Italy and Spain, this one is easily the worst restaurant service that we ever experienced. It all started on a negative note as soon as we came and staff kept telling us that they were making exceptions by allowing us not to have the set menu for everyone and then literally not enough attention throughout the whole evening with only two waiters serving the whole restaurant. It’s important to note, that Italian guests received a much better service than us. Even when the other guests started to leave, it would still take ages to get a response.

We had to wait more than half an hour to get our bill, half of the family left, so after numerous reminders we decided to leave. The staff ran after us and told the taxi drivers not to leave. The manager came out and didn’t speak English at all.

It was a special occasion, my father-in-law’s 54th birthday and it was absolutely ruined!

Date of visit: September 2018
6  Thank victorwX1230TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 379 reviews

Reviewed September 26, 2018

We chose the 9 course menu with wine pairing and were delighted with the evening. Excellent service that was still friendly. Well deserving of their one Michelin star.

Date of visit: September 2018
Thank Davos8n8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2017 via mobile

For sure very good food, very smart contemporary feel, excellent service - but I can’t honestly say that any of the dishes were memorable.

Date of visit: October 2017
1  Thank willTho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2017

Very nice interior and excellent food. A young waiter had fluent English. Some very original taste combinations, that we liked a lot.

Date of visit: October 2017
    • Value
    • Service
    • Food
1  Thank Jurgen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2017 via mobile

Lovely little cafe we went for an evening meal best pizza I have ever tasted! Staff where really friendly and the food was really well priced! 5 stars would definitely return and recommend!

Date of visit: January 2017
1  Thank lottiecian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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