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“Best Luxury Hotel experience”

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Hilton Dalaman Sarigerme Resort & Spa
Ranked #1 of 10 Hotels in Sarigerme
Certificate of Excellence
Reviewed April 18, 2013

I would totally recommend this hotel....we had a wonderful 10dy stay and loved every minute of the experience. From the welcome when we arrived to the standard of bedroom, hotel decor, staff, service and food prepared ...I can honestly say it was what dreams are made of. The pools are sparkling, outdoor pools...indoor pools, spa, sauna, steam room, gym..water sports..the list goes on...fabulous. Would love to return soon.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
4  Thank debmacgos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlkeSayiner, Guest Relations Manager at Hilton Dalaman Sarigerme Resort & Spa, responded to this reviewResponded April 23, 2013

Thank you very much for your excellent feedback, and we will be sure to share this our team with pride.
We look forward to welcoming you again at the Hilton Dalaman Sarıgerme Resort & Spa.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,550 - 1,556 of 3,329 reviews

Reviewed April 16, 2013

This resort ticks all the boxes. It is conveniently close to Dalaman airport, about twenty minutes in a taxi, which costs 60 lira. It is located right on its own private beach, next to the mouth of the Dalaman river which opens up into the sea. The mountain views were breath-taking to say the least.
We were given a fantastic room, which had a Jacuzzi with a sea view! The room itself was spacious, and even had a little kitchen area with microwave. The views were just perfect. The beds are super large and comfy, and the bathrooms were lovely.

The hotel has numerous restaurants and bars, with a massive selection of food, however I agree that the a la carte restaurants should be included in the price. The quality of the food was excellent, and the chefs were always around too.

The hotel is very clean and the staff are always happy to help.

The outdoor pool was a little cold, but we all swam in it, including the waterslides. The pool is massive, and there are loads of places to have a sit in the sun. The indoor pool and sauna area were good. They were clean and well maintained.
The outdoor areas are just heavenly. The beautiful exotic flowers, palm trees and grasses are all so beautiful.
The hotel has its own tennis courts, football pitches, crazy golf, golf course, ampitheatre, aquapark, childrens park, archery field and so many other things, that it is impossible to be bored.

The beach is on your doorstep, and is really scenic. You can do loads of watersports for an extra cost, or just have a good walk round. It is a turtle nesting beach, so you might even see baby turtles!
The hotel offers free WiFi in the lobby using the access codes, but I personally think that it should be free to use in your room too as it can be a bit of an inconvenience.

I would definitely recommend this resort to anybody. It is well located, has so much to do and is well worth the money. If could, I would honestly live here!

Room Tip: The sea view rooms are definitely worth the extra cost.
  • Stayed: April 2013, traveled with family
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4  Thank Ishaq M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İlke S, Guest Relations Manager at Hilton Dalaman Sarigerme Resort & Spa, responded to this reviewResponded May 14, 2013

Dear Guest,

I would like to sincerely thank you for the extremely detailed review you posted here on TripAdvisor! Also thank you for your kind words regarding our staff . We are glad to know that you enjoyed.

We look forward to welcoming you back on your next trip to Hilton Dalaman Sarıgerme & SPA.

Best regards,

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Reviewed April 16, 2013

We were surprised by the quality of food and service. It made us change our mind about Turkish All-Inclusive hotels: it turns out that they can be absolutely fine if properly managed. The chief animator Ugur in the Kids Club is brilliant, we extended our stay because our 8yo daughter was so excited there.

  • Stayed: April 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
3  Thank MoscowLeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlkeSayiner, Guest Relations Manager at Hilton Dalaman Sarigerme Resort & Spa, responded to this reviewResponded April 23, 2013

Greetings from Sarıgerme,
Firstly we would like to thank you for your nice comments about our hotel. and are sorry for the difficulties that you have experienced..
We look forward to see you at our property once again.

Sincerely,

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Reviewed April 14, 2013

Spent a week at this resort in April - lots of sunshine which was good. We left feeling very content overall but a little disappointed.

Positives - the chefs and culinary teams are really great. A wide range of food and helpful waiters make the buffet restaurant and the lunch restaurant work well. The servers at Citrus were also on the ball. Mustafa and the entertainment squad brought activities that were fun and made a lot effort to make everyone feel engaged and welcome. The grounds and pools are beautiful, so clean and well kept. We really liked the room - large, well appointed with good sea views. Room service was also good, super quick.

Negative - I was so surprised that this hadn't been mentioned in earlier reviews. But and it is a big but for me (hence the 3 rating). The hotel has a large convention centre - we had two separate groups in a week both with over 200 people. The hotel, although large, doesn't cope well. One night we hardly got a table in the main restaurant and then had to endure the convention groups corporate entertainment. I also found it slightly irritating watching people dressed in suits walking around the pool between their work session breaks. I'm trying to get away from all of this!

We did have a relaxing time but I wouldn't return to this hotel unless they get a grip on the convention side of their business which is intrusive, a pity really because the location, staff, food, entertainment are all really good.

Stayed: April 2013, traveled with family
3  Thank Ganougie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlkeSayiner, Guest Relations Manager at Hilton Dalaman Sarigerme Resort & Spa, responded to this reviewResponded April 15, 2013

Firstly, we would like to thank you for taking your time to write this review and share some of your experiences you had during your stay.
We have shared your constructive feedback with the relevant areas and we will certainly use it for to improve our service quality.
Thank you for staying with us at the Hilton Dalaman Sarıgerme Resort & Spa.
Kind Regards,

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Reviewed April 13, 2013

My boyfriend and I stayed here for a week in May 2012. It's an absolutely excellent resort, I would definitely recommend it and stay there again.

The rooms are amazing, spacious and completely spotless. Plus, the beds are very comfortable. The hotel's lobby, bars and restaurants are equally amazing. It feels very luxurious. We particularly liked the rooftop cocktail bar with its colourful lights! As for the pool areas and grounds, they are beautiful and it felt very peaceful (We were there outwith the school holidays, though!)

The food was delicious - whether you were at the buffet or one of the restaurants, the food on offer was top class and I think we probably put on about a stone each while we were there!

The staff are also super friendly and helpful and always went the extra mile. Before we went, my boyfriend contacted the hotel to explain it was my birthday the day we arrived and they decorated our room and left us a delicious cake and bottle of wine in the room.

For a relaxing, luxury, all-inclusive holiday that doesn't break the bank, the Hilton Dalaman is perfect.

  • Stayed: May 2012, traveled as a couple
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2  Thank Gemma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

We stayed in this hotel for 4 days between 6th April to 10th April, with 2 children (11 and 6). We flew from Istanbul mid-morning, expecting that we would not be able to check in but we were pleasantly surprised when we were taken to our room. First impressions were an amazing lobby, very clean, warm welcome etc. The room was very spacious and wonderful views. The food was good with lots of choice. A la carte is extra. All the facilitites were good, though the water in the jacuzzi was very cold. It wasn't hot enough to use the outside pools but indoor was ok (big but water a bit cold). The entertainment team were fabulous, very good with the kids. Free wireless in the "public" areas is free but we got WiFi in our bedroom as there was a technical problem (so this was a bonus). Maid serice was good, though a little late at times. I agree with a previous reviewer, the cost of a movie was extortionate (40 eros).

Our return flight to manchester was late in the evening so although we checked out at 12pm, we were able to use all the facilities.

All in all, we had a wonderful time at this hotel and would recommend it to anyone, we certainly will be returning.

Room Tip: Moutain view is very good
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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4  Thank MrTravellerBradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlkeSayiner, Guest Relations Manager at Hilton Dalaman Sarigerme Resort & Spa, responded to this reviewResponded April 13, 2013

We thank you very much for your excellent feedback .
We will continue to pass on our passion for Excellence to our guests.
We look forward to welcoming you back.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013 via mobile

Amazing amazing amazing went on a group family holiday and the resort was breathtaking...so much to do for kids and food being so delicious with plenty of variety...would definitely go back and recommend to all...

  • Stayed: October 2012
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2  Thank AdvisorST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlkeSayiner, Guest Relations Manager at Hilton Dalaman Sarigerme Resort & Spa, responded to this reviewResponded April 13, 2013

Thank you for taking the time to convey your comments regarding your recent experience with the Hilton Dalaman Sarıgerme Resort & Spa. Your willingness to share your thoughts with us is genuinely appreciated.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Dalaman Sarigerme Resort & Spa

Address: Sarigerme Tourism Center PO11, Sarigerme 48610, Turkey
Phone Number:
Location: Turkey > Turkish Aegean Coast > Mugla Province > Sarigerme
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sarigerme
#1 On the Beach Hotel in Sarigerme
#1 Luxury Hotel in Sarigerme
#1 Spa Hotel in Sarigerme
#1 Romantic Hotel in Sarigerme
Price Range: $177 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Dalaman Sarigerme Resort & Spa 5*
Number of rooms: 384
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Also Known As:
Hilton Dalaman Resort And Spa
Hilton Dalaman Hotel Sarigerme

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