Stopped at this hotel with my boyfriend from the 14-21 may 2013 the rating for this review would have been a lot higher if it wasn't for the terrible last day but ill get to that later. We arrived at 10.30 pm and found the receptionist really friendly (young blonde girl) she told us on arrival that because the hotel was quiet they had upgraded us from a studio to a sea/pool view apartment . We were in room 511 which was a lovely big appartment with kitchen sitting room bathroom and bedroom with a huge balcony , the rooms do look a bit tired and there are bits of plaster coming off all over the place but we really didnt care were not overly picky as long as its clean . Due to it being so late we used none of the all inclusive and went straight to bed .
. The hotel was extremely quiet with probably no more than 50 guests which we aren't really used to but this was a relaxing holiday so found it quite nice to not have screaming kids running around. I would say however that this hotel is not for family's as there isn't much for children to do and they would get bored extremly quickly. The hotel is a bit dated and could probably be a really decent hotel if it was done up a bit . I would however say that floors 1,2 and 3 are terrible the rooms are below ground level and we went down there one day to see what it was like and it's very dark . The hotel don't like to use electricity during the day so the lights in the corridors remain off and this makes it Really dark. There is no air conditioning in the rooms but it wasn't too hot when we went so we didn't need it anyway , you could hire a fan from reception though. The tv is pay per view but we usually just put the sky news channel on as this was free and we didn't watch the tv very often
. The food was average I have deffinalty had better at three star hotels but as the hotel was fairly quiet I can see them probably not wanting to waste food . There was always something to eat though and it wasn't too repetitive apart from pork. Drinks available with your meals were beer wine and soft drinks . Breakfast I think was probably the best meal of the day.
. The staff were lovely especially one member of the bar/resturant staff we didn't know his name but he always made and attempt to talk to you
. Al inclusive finished at 11pm and you could buy your drinks from then on but we tended to be out of the hotel anyways as the entertainment was very poor
. Entertainment like I said was poor there were a couple of decent shows like the parrot show and the circus but on the other nights van Elliot would do his best to get the few guests in the hotel going and would sing most nights along with the Spanish member if the vanimacion team.
. The location was okay we ended up doing a lot of walking though and the hotel is situated at the top of a nice stee hill down to the harbour .
THE LAST DAY!!!!
It came to the last day of our holiday and we went down for breakfast that morning didnt have much to drink as we could get some bottles of water with our all inclusive before leaving the hotel at 6pm for our flight at 10.30 . We packed our cases and then went to check out . Now I have never experienced this before ever with any hotel in tenerife or anywhere else for that matter when we've been checking out but staying until evening. The rude obnoxious mid 40s dark hair receptionist cut off our all inclusive bands and I started to explain that we hadn't had any all inclusive on our first day and we weren't leaving until 6 that day. She became very defensive and started to say it wasn't the hotels fault it was our fault for having a late flight which started to make my blood boil then she continued to blame anyone but the hotel by saying it was our holiday providers fault. She then said she would ask the manager if we could have lunch he then said no because we had already had our room upgraded (which we didn't ask for) . And then the obnoxious woman then ignores us and speaks to another woman standing at reception when we handnt finished so we tried to inturrupt as we needed the key for the courtesy room to leave our bags and she then shouted at us "yes I know you need the key " and continued to talk to the other woman. It's a good job we had money left as this was a very budgeted holiday and we did not expect to be buying drinks and food on our last day when we'd a,ready paid for a week all inclusive which we didn't get in the end. We then went out for the rest of the day as I refused to give anymore money to the hotel.
And for that reason alone we will not be returning to the villa de adeje beach and I will be complaining to thomson about this situation as well (not that it was there fault)
There is no wonder they have no customers with recetion staff with that attitude
- Official Description (provided by the hotel):
- The Hotel Villa de Adeje Beach is an eight-story building with 120 comfortable rooms. The customer can enjoy, depending on his choice, comfortable spacious studios or one bedroom apartments, ideal for a holiday with friends or family. Its wide range of services and excellent location will make your stay a different holiday. ... more less
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- Also Known As:
- Hotel De Adeje Beach
- De Adeje Beach Costa
- Hotel Villa De Adeje Beach Tenerife/Costa Adeje