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“Amazing Valentine Getaway”

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Vincci Seleccion La Plantacion del Sur
Ranked #8 of 58 Hotels in Costa Adeje
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Amazing Valentine Getaway”
Reviewed February 8, 2013

I decided to treat my girlfriend to an early Valentine's getaway and I decided on La Plantacion based on the fact that it was recommended by TripAdvisor and its a ranked "Small Luxury Hotel".
We were pleasantly surprised with champagne and chocolate nuts on check in. I got us a "Lateral Ocean View" room and it was lovely, especially the size, the view and the stupendously huge bathroom, complete with his and her basins, huge bathtub for 2 and a separate shower with needle jet heads.
The view was amazing too, overlooking Playa Del Duque, Gran Bahia Del Duque and Playa Fanabe on one side and the Teide mountains on the other framing a perfect picture. We spent a romantic sunrise on the balcony which was priceless.
The beach is a short 5 minute walk away and unless you are morbidly obese, the climb up the slope back to the hotel is well worth the additional views you get from being above all the other hotels.
The only thing I must say which detracts from the place is that some parts of the hotel arenot very brightly lit which can be a little spooky if you are walking around at night.

Room Tip: Choose room 229 as it faces the sunrise!!
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Wui Seng Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion La Plantacion del Sur, responded to this review, February 10, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We would love to see you again soon at any of our establishments.
Kindest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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norfolk
Level 4 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 6, 2013

stayed here last year thought we would give it another try, previous week spent at botanico both hotels are five star but the difference is amazing. plantacion definately not five star barely four. dining room like works canteen. food variable. buffet every evening, breakfast better with good choice, staff very helpful .the ambience in the hotel is awful huge gloomy corridors very dimly lit. the bar is so badly lit we thought it was closed. a few people had coffee there but did not linger. we had full sea view room which was very nice and beatifully clean ,small balcony with table and chairs. all the pools are very cold except one and the spa pool which you had to pay to use.we sat around the furthest on the pool shower was broken and the umberellas were frayed and badly stained with black mould. last year a football team arrived we thought this would not happen again WRONG bradford team this year will not return

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank petiteblondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion La Plantacion del Sur, responded to this review, February 21, 2013
Dear guest,
Thank you very much for once again choosing our hotel and for sending your feedback and opinions regarding your experience. We are pleased to know that our rooms, breakfast buffet and the treatment you received from our staff were all to your liking, though deeply regret that your second visit to our establishment did not meet all of your expectations. In this respect we would like to inform you that we take note of each and every guest´s observations, complaints, suggestions and feedback, always with the goal of improving and adapting ourselves as best as possible to their tastes and preferences.
We regret, as well, that our night time buffet was not entirely to your liking. In this regard, we would like to note that, with the aim of offering our guests a varied and high quality selection, as well as adapting ourselves as best as possible to the preferences of our different guests, we have three restaurants available at dinner time: our a la carte Canary island El Gourmet restaurant (Canary island and international cuisine), La Jaima Tapas (Spanish tapas and Japanese cuisine) and the already mentioned themed buffet.
Regarding our pools, we would like to clarify that we have three covered pools (two pools for adults and our children´s pool) and they are kept at a temperature higher than 28ºC throughout the year.
We would also like to add that, due to the hotel´s location and its exposure to weather conditions, our facilities are under an ongoing process of improvement with the aim of maintaining them in a perfect state. We regret, however, if during your stay there was a particular problem with the process that caused the problems in the swimming pool area that you describe in your feedback and we will take additional measures to guarantee the proper maintenance of all our facilities.
We are at your disposal for whatever you may need and reiterate that we will bear close in mind your opinions in order to continue improving and adapting ourselves to the tastes of our guests.
Warmest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntingdon, United Kingdom
Level 4 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 5, 2013

We chose to stay at this hotel due to the excellent reviews on trip advisor, and it certainly did not disappoint. I emailed the hotel beforehand to request a quiet room on a high floor and was pleased upon check-in that we were given a room to our request.
The hotel is situated in a quiet, hill-top location with fantastic sea views. The only down-side to the location is the steep walk downhill to shops and restaurants. It only takes 10 minutes or so, but particularly in the heat it is quite a climb back uphill. The hotel is in an upmarket area with several other 5 star hotels nearby, therefore we found the restaurants in the area to be fantastic but pricey. We can recommend the seafood restaurants on the seafront in La Caleta. Also the seafront restaurant at the Ibersotar Grand Hotel El Mirador was amazing! Delicious food, excellent service and in a tranquil seafront setting. We loved the live entertainment every night! We did not have an evening meal at our hotel - so cannot comment. We weren't too impressed with the choice of either the buffet or expensive a la carte restaurant - with no other options.
We used the spa at the hotel - and I can strongly recommend. The staff managed to arrange our treatments for later the same day. It was particularly nice as we were the only people using the spa at the time and had the jacuzzi and pool to ourselves.

A few small niggles though (which stopped me from giving 5 stars). Firstly, the internet access was patchy and only available in public areas of the hotel. For a luxury hotel - the towels were just too hard! Also the sunbeds were a bit disappointing - I couldn't easily lie on my front due to their design. All of the outdoor swimming pools were freezing cold so didn't go in - which was a shame. And the sound-proofing in the hotel was poor - I could hear someone snoring (and it wasn't my husband!!!)

We visited the last week of Jan and had perfect hot sunny weather all week. We will definitely return again the same time next year but not sure yet if we would return to this hotel.

Room Tip: I would make contact before-hand. There are 3 floors in the main hotel building and I would strongl...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion La Plantacion del Sur, responded to this review, February 21, 2013
Dear guest,
Thank you for taking the time to write your opinions and feedback regarding your stay in our hotel. We are pleased to know that our rooms, views, spa and entertainment program were all to your liking. That our guests have a good experience with us is our greatest satisfaction and what we work for every day in Vincci Hotels.
We regret, though, that you were not entirely pleased with some aspects of your stay and would like to inform you that we will bear close in mind your opinions in order to continue improving and adapting ourselves to the tastes and preferences of our guests.
We would, in any case, like to clarify that we do have available a Wifi connection in all of our facilities, both common areas as well as the rooms, so we are sorry if during your stay perhaps there was a particular problem with the connection that caused the problems you describe and we apologize for any inconveniences.
We apologize, as well, for the inconveniences caused by the noise coming from some of the rooms that were next to yours. Any guest who has a problem in this regard can notify reception and our staff will try to solve the problem as soon as possible.
Regarding our pools, we would like to clarify that we have three covered pools (two pools for adults and one for children) and they are kept at a temperature of more than 28ºC throughout the year.
Lastly, we would like to note that those guests who would like to shorten the distance to the beach or the center can use the free shuttle service that the hotel has available to the area. We regret if perhaps you were not informed about its existence and we are at your disposal for whatever you may need.
We hope to see you again in our establishment.
Warmest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 3, 2013 via mobile

This is a perfect size hotel, not too big and not too small. The views from the nice rooms on the sea are great and the quality of the neighbouring hotels are also high so the area gives an overall good impression.The pool area is very nice with a number of pools and terraces on different levels, separated with many green bushes and palm trees which makes it very cosy. The staff is friendly and service-oriented, as you can expect in a five star hotel. They have a gym and nice spa area. The hotel is close to good golf courses and our children were diving with large turtles (dive tour from the closest harbour. Just ask the reception). Food and wine is good. Try the red wine Pintia. December is ok with 22-24 degrees Celsius. October is warmer and nicer. We have been at the hotel twice and will come back. We prefer Tenerife over Gran Canaria because it is a bit greener. The only thing we don't like with the hotel is that it is somewhat sterile inside with large surfaces without art and it could have better light. With lounge music it might be better in the corridors and lifts. The New Year's Eve dinner was pricy. Otherwise the restaurant is fairly priced.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carl Gustav S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion La Plantacion del Sur, responded to this review, February 12, 2013
Dear guest,
Thank you very much for having chosen our hotel and for sending us your feedback and suggestions. We are pleased to know that you liked many aspects of the establishment, such as its views of the sea, pool, treatment given by our staff and the facilities, among other services. Our guest´s satisfaction is our reason to be and what we work for every day in Vincci Hotels.
We regret, though, that you were not entirely pleased with some aspects of your stay. We would like to inform you that we will bear close in mind your opinions as they will surely help us to improve the service we offer our guests.
With respect to our New Year´s Eve dinner we would like to clarify that at all times we try to provide a varied and top quality selection, and that we always try to adapt the prices to the quality of the products we serve and the category of our establishment.
We are sorry that, in spite of this, you were note entirely pleased and we will take good note of your feedback in order to continue improving and adapting ourselves to the tastes and preferences of our guests.
We are at your disposal for whatever you may need.
Warmest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horley, United Kingdom
Level 5 Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed February 3, 2013

We visited this hotel as it was advertised by Thomson as one of their best SPA hotels .... we were left very disappointed. You do not get access to the SPA as a guest - you have to pay for all use of the facilities (even the indoor pools etc.) and even then you have to book a specific timed slot and then you have to leave - i.e. you can't simply have a relaxing day in the SPA even if you pay. We were told by staff this arrangement was because the SPA used to get too busy when the hotel offered cheap weekend deals .... the result was it was deserted - we used it twice (for relatively short booked slots) - once we were the only people there and on the other occasion we saw one other couple.

Apart from the strange SPA arrangements this is a very nice hotel. The rooms are clean and well decorated, the Gourmet restaurant was excellent and there's a nice outdoor courtyard bar. The outdoor swimming pools are lovely, with covered daybeds to relax in. There is a poolside restaurant which is great for lunch.

Costa Adeja itself is not the best place we've visited - the main town is quite tacky with lots of restaurants seemingly run by expats. There is an area fairly close to the hotel that has a few restaurants overlooking the sea - this was very nice. You should also note this hotel is perched on a very steep hill - to get anywhere on foot is a fairly steep walk.

So a mixed bag really .... if you're planning to visit this hotel on the basis of the SPA facilities I'd suggest you think again and go elsewhere (e.g. Hotel Botanico in Puerto De La Cruz). If you want a nice relaxing hotel and aren't worried about the SPA or the location, this could be OK for you.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MeowMeowMeowMeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion La Plantacion del Sur, responded to this review, February 12, 2013
Dear guest,
Thank you for choosing Vincci Hotels and sending your feedback. We are pleased to know that our rooms and restaurants were to your liking. Surely, your guest´s satisfaction is our reason to be and what motivates us every day in our chain.
We regret, though, that we did not completely meet your expectations and that you were not entirely pleased with the conditions of use of our spa. We will bear close in mind your observations in order to improve.
We would in any case like to clarify that the reason why this facility is not included in the price of the room is because it is part of the additional services the hotel offers, as is specified in our informative brochures.
We would also like to add that our Nammu Areas Spa is 2,500 square meters in size and offers more than 55 health and beauty treatments, such as massages, circuits, facial and body treatments, water jets, and thermal programs, among others. It has, as well a selection of 50 specialized products.
We would also like to note that apart from the spa facilities we have three covered pools open throughout the year without any additional cost for our guests.
Regarding our location, we would like to mention that we are located in the southern area of Tenerife, 500 meters from the Playa de Duque beach, near to the some of the best golf courses on the island and 20 minutes from the Reina Sofia airport and also that our location allows us to enjoy some of the best views of the sea in the area.
We are at your disposal for whatever you may need.
Warmest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 1, 2013

Ok, firstly, I haven't stayed here in the last few weeks, my last stay was in May last year when my partner and I had a villa. But, EVERYTIME we visit Tenerife, we visit the plantacion for food, wine, sangria.... What ever takes our fancy.

I am almost reluctant to review this hotel, as, to me, it's a perfect hideaway that I don't want to share with the world - but it deserves to be recognised.

When I first visited the hotel in march it was to view it as a potential wedding venue - we viewed 8 venues in total... Everything from the level of service from ayoze who showed us around was impeccable, to the sheer professionalism and friendliness of everyone there. Rooms are beautiful, the grounds are stunning and the team cannot do enough for you.

It was an unquestionable decision by both me and my partner and my chief bridesmaid who resides in Tenerife, that the plantacion was the venue for our wedding. I will add that we visited the abama and the 'wedding planner' had forgotten our appointment, then left us waiting for half an hour. We ended up walking out...

We now have just over 10 months until our wedding and I feel so excited about having my wedding in such a wonderful place...

I cannot fault the hotel... Whenever we go, we enjoy every second.

I would highly recommend this hotel... It is a haven of absolute gorgeousness - food is excellent, staff are amazing and it's simply breathtakingly stunning. Well done the plantacion... I've travelled the world 5 times over and it's become somewhere I love so much, I will trust them with the most important day of my life... And that - coming from me - shouldn't be taken lightly!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ForeverGorgeous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion La Plantacion del Sur, responded to this review, February 4, 2013
To our esteemed guest:
We appreciate that you had chosen our hotel for celebrate your wedding.
We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We will see you soon.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 30, 2013 via mobile

My husband and I stayed mid January, we were luckier enough to stay in a villa. The villa was beautiful and very spacious including a walk in wardrobe. The patio doors lead to a large balcony where you will find the spiral staircase that leads to your very own sun roof, fully furnished with sun loungers and jacuzzi. All areas of the hotel are spotless including the gardens. The staff were friendly, professional, immaculate and very helpful. We stayed bed and breakfast, the hotel breakfast was lovely and there are plenty of lovely restaurants within walking distance to the hotel, although if you prefer a taxi only costs 3 euros.
We will certainly return to his hotel in the future, well worth every penny. We loved it.



Stayed January 2013, traveled as a couple
Helpful?
3 Thank Heidi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion La Plantacion del Sur, responded to this review, January 30, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Seleccion La Plantacion del Sur

Property: Vincci Seleccion La Plantacion del Sur
Address: C/ Roque Nublo 1 | Sector 8 Fanabe, 38670 Costa Adeje, Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Costa Adeje
#5 Business Hotel in Costa Adeje
#5 On the Beach Hotel in Costa Adeje
#6 Romantic Hotel in Costa Adeje
#6 Family Hotel in Costa Adeje
#8 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Vincci Seleccion La Plantacion del Sur 5*
Number of rooms: 165
Official Description (provided by the hotel):
This wonderful hotel is located in the privileged zone in the South of Tenerife, Costa Adeje. Given it offers privileged views. It is of Colonial Canarian style, with tropical gardens and has an exquisite decoration full of harmony and elegance in each corner. Located only 500 meters from the Bahia del Duque Beach, it is in the proximity of the best Golf course on the island and is only 20 minutes from the Airport Reina Sofia. ... more   less 
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Also Known As:
Vincci Seleccion La Plantacion Del Sur Hotel Costa Adeje
Seleccion La Plantacion Vincci
La Plantacion
Vincci La Plantacion
Vincci Playa De Las Americas
Vincci Plantacion
Vincci Seleccion La Plantacion Del Sur Tenerife/Costa Adeje

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