This venue is ideally situated, which is why we Purchased and still "own" Apartment 1113 at this one-time Timeshare resort. (There are still a few owners left, but they are being manipulated off the site by various devious means to meet the Aparthotel objectives). We purchased this two Bedroomed sleep 6 Apartment on the beach front side to provide Xmas sunshine for ourselves and family. Until last year there was no maintenance done on the Time share Apartments other than on demand, for such things as replacing light bulbs and fitting curtains etc, which were never "maintained" prior to our arrival. Indeed, whilst the Management seemed to be able to refurbish the rented accommodation over time, the Timeshare Apartments were allowed to deteriorate into a delapidated condition, with plaster falling from the ceiling, damp crumbling the walls and cockroaches visiting most days and nights. (The Resort does supply large cans of killer spray for the entertainment).
Unfortunately, the Management still exhibit the "Timeshare" mentality and have little or no regard for Owners or Renters general welfare, any request for assistance being met with shrugged shoulders and an attempt to off-load the responsibilty elsewhere. This goes right up the line from Reception to Directors, who are never available for discussion or to remedy faults!
When we arrived this Xmas, we were told that we could not use our own Apartment unless we paid additional monies, because it had been "upgraded" to a so-called Gold standard. this despite our having a Certificate of Ownership declaring we had the exclusive rights to the property for the weeks owned. After much fuss, we were put into Apartment 1114, next door to our own and discovered that the owners of 1109 had not been allowed use of their Apartment either and transferred to ours, hence the main reason we could not get occupancy. This apartment was refurbished some time during the summer, but as with most things on the Resort, the work was very superficial and not carried out very effectively, consequently already the damp is taking the plaster off the wall in the back Bedroom and large patches of fungus growth have appeared already. The good news is that we finally had not one, but two working T.V's after 19 years of paying "maintenance" and excuses as as to why the T.V. System was broken and promises to get it repaired for the following year.
To be denied the use of our apartment was the final straw in a long and painful experience and will probably be the last time we will visit Tenerife, or certainly be taken advantage of by Timpramar / Sand and Sea Resorts, the management companies concerned.
if you decide to visit this resort, then I wish you all the best for a happy holiday, but I would be hard-pressed to recommend it in the circumstances.
- Official Description (provided by the hotel):
- Los Olivos Beach Resort se encuentra a pie de playa en Costa Adeje, en el sur de Tenerife. Este complejo está situado en Playa Fañabé; solo con cruzar el paseo marítimo puede disfrutar de los servicios en nuestro Beach Club. Este es un complejo acogedor rodeado de jardines, dos piscinas grandes, una de las cuales tiene una piscina espaciosa para niños, solárium con chill out con vistas espectaculares, un bar piscina con una terraza agradable y un restaurante buffet entre otros servicios. El complejo también tiene un gimnasio, hidromasaje y Wifi gratis para nuestros huéspedes. Tenemos 188 apartamentos totalmente equipados, entre ellos estudios, apartamentos con un dormitorio, dos dormitorios y tres dormitorios, con terraza privada; también tenemos apartamentos dúplex frente al Atlántico con impresionantes vistas. ... more less
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- Also Known As:
- Los Olivos Aparthotel Hotel Costa Adeje
- Los Olivos Adeje
- Los Olivos Hotel Adeje
- Los Olivos Tenerife
- Los Olivos Aparthotel Tenerife/Costa Adeje