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“Is this what we get after 19 years of paying maintenance fees?”

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Los Olivos Aparthotel
Reviewed January 7, 2013

This venue is ideally situated, which is why we Purchased and still "own" Apartment 1113 at this one-time Timeshare resort. (There are still a few owners left, but they are being manipulated off the site by various devious means to meet the Aparthotel objectives). We purchased this two Bedroomed sleep 6 Apartment on the beach front side to provide Xmas sunshine for ourselves and family. Until last year there was no maintenance done on the Time share Apartments other than on demand, for such things as replacing light bulbs and fitting curtains etc, which were never "maintained" prior to our arrival. Indeed, whilst the Management seemed to be able to refurbish the rented accommodation over time, the Timeshare Apartments were allowed to deteriorate into a delapidated condition, with plaster falling from the ceiling, damp crumbling the walls and cockroaches visiting most days and nights. (The Resort does supply large cans of killer spray for the entertainment).

Unfortunately, the Management still exhibit the "Timeshare" mentality and have little or no regard for Owners or Renters general welfare, any request for assistance being met with shrugged shoulders and an attempt to off-load the responsibilty elsewhere. This goes right up the line from Reception to Directors, who are never available for discussion or to remedy faults!

When we arrived this Xmas, we were told that we could not use our own Apartment unless we paid additional monies, because it had been "upgraded" to a so-called Gold standard. this despite our having a Certificate of Ownership declaring we had the exclusive rights to the property for the weeks owned. After much fuss, we were put into Apartment 1114, next door to our own and discovered that the owners of 1109 had not been allowed use of their Apartment either and transferred to ours, hence the main reason we could not get occupancy. This apartment was refurbished some time during the summer, but as with most things on the Resort, the work was very superficial and not carried out very effectively, consequently already the damp is taking the plaster off the wall in the back Bedroom and large patches of fungus growth have appeared already. The good news is that we finally had not one, but two working T.V's after 19 years of paying "maintenance" and excuses as as to why the T.V. System was broken and promises to get it repaired for the following year.

To be denied the use of our apartment was the final straw in a long and painful experience and will probably be the last time we will visit Tenerife, or certainly be taken advantage of by Timpramar / Sand and Sea Resorts, the management companies concerned.

if you decide to visit this resort, then I wish you all the best for a happy holiday, but I would be hard-pressed to recommend it in the circumstances.

Room Tip: The Duplex Apartments offer the best family accommodation and sea views, but steer clear of 1115 - 1...
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  • Stayed: December 2012, traveled with family
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5  Thank TERRY D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 - 139 of 448 reviews

Reviewed December 27, 2012

I stayed here with a group of my friends in July there were 8 of us in total but we split up 4 in each apartment we were only 2 doors away. We requested a deluxe room but when we arrived we recieved a standard room which wasnt bad but the only thing that concerned me was the door it was wooden and looked unsecure so we were not happy and also the other girls in the other room did recieve the deluxe room but we had arrived so late and tired we said we would deal with it in the morining. We got it sorted out and we we got keys to the room literally next door which was deluxe room it was clean and very nice and the door was very secure. The only concern I have is the fact you can hop over into others apartments from the terraces and if you leave your balcony door open anyone can easily get into your room. apart from that my stay here was excellent i really enjoyed my holiday in tenerife it was the best holiday ever and i would reccommend the deluxe room. the hotel itself is in a perfect location soo close to the beach and bars and restaurants

Room Tip: deluxe rooms are nicer and more secure
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  • Stayed: July 2012, traveled with friends
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1  Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

We had booked our stay a Sol Sun Beach Apartamentos - Melia and when we got there for some reason they sent us to Los Olivos Aparthotel for one night. We were tired and so we just went. The room we got was really nice, we had a nice view of the beach and the pool looked great so we asked if we could stay there the whole week and they said yes and we paid the full week that same day. The second night we were there we left our balcony door open because the breeze was great. The next day, to our surprise both my wallet and my husband`s were missing. I had left them in my purse on the kitchen table where my husband had slept. We looked everywhere, in my purse, in our carry on, in my daughter`s purse... everywehere. Finally out in the balcony we found my wallet, all the credit cards and even the cash was there as if someone had droped it but my husband`s was nowhere to be found. My called the reception and where told they couldn´t do anything and my daughter told all we wanted was instructions as to how to go to the police station. We went to the police station and reported the incident. At no time did we receive a call from the manager of the hotel or from security. All we where told was that we should read the news as these things happen all over the world and that we were very lucky that we had been asleep and nothing had happened to us.

  • Stayed: August 2012, traveled with family
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14  Thank Tere_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

It does his job, good position.
The swimming pool was unusable because always full of people doing every thing not permitted, playing with balls using inflatable and so on.
The little garden of our apartment wasn't so clean.
No air conditioned, only fans, and in august it is no sufficient.

  • Stayed: August 2012, traveled with friends
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5  Thank gggarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

Having stayed at the above complex for the last 5 years enjoying the accomadation although it does need modernising and air conditioning,it is always interesting how the staff deal with a problem.This is were it all falls down as we were robbed of £2000 of items.Asking the staff for support(their was none).Advice on how to report the break in(nobody knew the procedure).Any internal investigation.....none.Did they question housekeeping even though whoever broke in would have to have known were certain items where......no!Quite frankly it not only ruined the holiday but ensured i will not travel back to the complex ever again.

  • Stayed: August 2012, traveled with family
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8  Thank swingyplum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2012

Just got back today yes rooms tired but very clean . Great location found the chill out area on first day amazing . You will enjoy your stay here

Stayed: April 2012
5  Thank Russell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

We just got back from Los Olivos, we had a great week there so 3 seems a small rating, however, this is because our studio apartment left a lot to be desired. It did have all the small electrical items with no extra charge so it was good that way but is in dire need of refurbishment.
The pool area is very good and happy hour between 4pm and 5pm always helps the enjoyment.
One thing to warn about in Playa Fanabe, beware of a shop called Buy and Fly they entice you in with a cheap offer, which does not exist and try to sell you something much dearer. Do not go there.

  • Stayed: April 2012, traveled as a couple
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8  Thank ChrisRobH12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Olivos Aparthotel

Address: Calle Paris no 1 | Urbanizacion Playa de Fanabe, 38660 Costa Adeje, Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Beach Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #5 of 15 Specialty Lodging in Costa Adeje
Price Range: $114 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Los Olivos Aparthotel 3*
Number of rooms: 188
Official Description (provided by the hotel):
Los Olivos Beach Resort se encuentra a pie de playa en Costa Adeje, en el sur de Tenerife. Este complejo está situado en Playa Fañabé; solo con cruzar el paseo marítimo puede disfrutar de los servicios en nuestro Beach Club. Este es un complejo acogedor rodeado de jardines, dos piscinas grandes, una de las cuales tiene una piscina espaciosa para niños, solárium con chill out con vistas espectaculares, un bar piscina con una terraza agradable y un restaurante buffet entre otros servicios. El complejo también tiene un gimnasio, hidromasaje y Wifi gratis para nuestros huéspedes. Tenemos 188 apartamentos totalmente equipados, entre ellos estudios, apartamentos con un dormitorio, dos dormitorios y tres dormitorios, con terraza privada; también tenemos apartamentos dúplex frente al Atlántico con impresionantes vistas. ... more   less 
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Also Known As:
Los Olivos Aparthotel Hotel Costa Adeje
Los Olivos Adeje
Los Olivos Hotel Adeje
Los Olivos Tenerife
Los Olivos Aparthotel Tenerife/Costa Adeje

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