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Traveler rating
2,220
2,034
757
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95
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All reviews roof terrace costa sur half board nudist area main pool plenty of choice pool view family room great holiday lovely hotel something for everyone emailed the hotel sun all day animation team evening meal cleaned every day foam party
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Reviewed 2 weeks ago via mobile

First time at this hotel and I was impressed. The hotel is very clean our room was spotless as it was everywhere well done cleaning staff. The room was spacious and beds while not very soft they were not hard as some so good night sleep we were at the side of the hotel no view as such but very quite. Food was excellent we only had breakfast here but the quantity to chose from was good. There was entertainment every night some waiters are slow to recognise you need a drink or want there service but some like Miguel were brilliant, friendly and quick. One down side the security guy we asked him one morning which side of road for bus he said in perfect English "I do not speak English" we were ok with that had a coffee and watched him have a conversation in English with another guest how bloody rude was that?
On a plus hotel is situated in a good place there are hills but if you go up the street by mama mia restaurant then along it's not so steep.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank paulinepS7317BY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

First tome we stayed here and were impressed, rooms very clean, rooms cleaned every day, fresh towels every day, room has air con but did make the room smell of food when they were cooking downstairs in kitchen which at times wasn’t nice as it smelt like chip fat some days. View was great looking to sea, and was quiet on a night. Staff were fab, especially with my little girl, very friendly and helpful. Room didn’t have a kitchenette and no kettle etc but you could hire one but we decided to buy a travel kettle beforehand to take. We went bed and breakfast and there loads of choice which was great. Only downside there was no ironing board and some of my clothes needed ironing which I couldn’t do. Other downside which wasn’t to do with hotel but walking back from beach was up hill and sometimes was tiring in the 32 degree heat. Would definitely not rule out this hotel if we came back to Tenerife. Really enjoyed staying here.

Date of stay: September 2019
Trip type: Traveled with family
Thank AmyCrawford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Visited the hotel on the 6th September for a 10 night stay. Late checkin but the reception staff made sure we attended the restaurant and got a good meal before checking in. Jesus on reception was very helpful.The staff in the restraunt always friendly Marie from Rumania was great. We had a family room on 3rd floor overlooking pool.Nice comefy bed. Very clean maids always friendly.Breakfast was always manic and noisy. The pool was busy but liked the adults only roof top. My only complaint was the area wasnt cleaned on the astra turf and the recycling bins were not empied for 5days.Great view from the top floor. The rest of the hotelwas always very clean.The ouside bar is situated at the front of the hotel near the car park.The hotel is dated but evrybody tries their best.There is so much choice in the area would not stay at this hotel again.Will try theFanabe Gran next time.

Room tip: 336 good pool view
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank Gordon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Positives
Location good.

Communal areas inside the hotel clean.
Room very clean.

Down side
Food each to their own but we found the food bland, repetitive and tasteless. Therefore we ate out most days for both lunch and dinner.

Drinks As an all inclusive guest I feel that the drinks offered are below par unless you pay a premium. In your Gin/Vodka you get on tap tonic. Which is disgusting. If you are a paying guest you get a bottle of Nordic Tonic which is much nicer. I complained about this and was allowed ( haha) bottled tonic. Unfortunately this was to little to late.

Also there a 5 cocktails on the all inclusive list. Why are these not made up fresh when ordered, like none all inclusive guests. Instead you get pre made sugary syrup out of a bottle. Again disgusting.

Now the roof top terrace, this was a
disgraceful experience. The artificial
grass is lifting at the seams, where you can easily trip up which people did. It is torn
around the drain covers and it smells
disgusting. It needs a good clean or even better replacing. The sun canopies are few and far between not enough to go round. If you are lucky enough to get one you will find that canopy is either torn or worn with age.

This is the 3rd visit to the GF fanabe and most certainly the last. We have also visited the GF Costa Adeje Gran on several occasions but my experience at the Fanabe I would not return there either. Shame on the GF group for allowing the demise.

Date of stay: September 2019
Trip type: Traveled as a couple
6  Thank Dj19881995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Fanabe, responded to this reviewResponded 6 days ago

Dear customer,

Thank you so much for writing this review about our GF Fañabe on TripAdvisor.
First, we are sorry that you did not mention your dissatisfaction when we talked to you about the drinks in order to give us the possibility to remedy during your stay.

We regret that the food service on this occasion did not meet your expectations. We are constantly trying to renew our dishes in order to please the tastes of all our international customers, however, we appreciate your feedback and it will be discussed with our chef.

Concerning drinks, as we explained to you when you came to the reception and as stated in our web and on arrival, there are a list of drinks included and some drinks with a special price for all-inclusive basis. We are sorry if there was any misunderstanding.

Regarding the solarium, we are constantly working to keep all areas of the hotel in the best conditions and cleaning is carried out every day and various check-ups by our staff in order to keep the areas as clean as possible. We are sorry for any imperfections you may have seen.

We are very pleased that the location of the hotel has been comfortable for you.

Thank you for appreciating the cleanliness of the Hotel.

We hope you will offer us a new opportunity to serve you again.
Feel free to contact us at your convenience.
Best regards
Manager GF Fañabe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Last day of our third visit and another great time....my birthday on Sunday and my wife and I got back to our room to discover birthday wishes on mirror and a bottle of champagne. Really like touches like this and it was really appreciated so big thanks to management and staff....nothing but good things to say about this hotel

Date of stay: September 2019
Trip type: Traveled with family
Thank grahamew702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GFHoteles, Manager at GF Fanabe, responded to this reviewResponded 1 week ago

Dear Graham,
Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and would llike to thank you for your loyalty to our hotel.
We look forward to seeing you again in the future.
Best regards
Manager, GF Fañabe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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