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“What an amazing hotel”

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Gran Tacande Wellness & Relax Costa Adeje
Ranked #13 of 59 Hotels in Costa Adeje
Certificate of Excellence
Reviewed July 22, 2014

I felt obliged to write a review for this hotel as it was truly amazing. The staff were friendly, and very accommodating, the food was exceptional and always cooked to a very high standard. The location is second to none, as there's access to the beach and shops near by. I booked the hotel room through Booking.com and got an amazing price for the standard of hotel. Will I be coming back? Yes I will. Am I sad to be going home? Yes heartbroken. Book this hotel you won't be disappointed.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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9  Thank Notonhoildayagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded August 5, 2014

Dear Notonhoildayagain,
From the entire team of Dream Gran Tacande 5* we would like to thank you for your great comment on Tripadvisor.
We are glad to hear that our facilities and the services that we provide made a good impression on you.Our friendly staff is working really hard so our guests are left without wishes during their stay and we appreciate you mentioning the fact.The gorgeous Playa del Duque is only 2 min walking distance behind our hotel and there are also various shopping centers within a few minutes walking distance.We hope to welcome you back again soon.If you book your next stay directly with us, you will receive a special 5% discount for returners.
Best regards,
Miriam Pla

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Reviews (2,289)
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749 - 755 of 2,290 reviews

Reviewed July 22, 2014

Just returned from our third family holiday to the Gran Tacande, and it lived up to our expectations yet again. Our kids were much more involved with the kids club activities this time and made some great friends. Lianne and Sheila from the team were brilliant and my kids became very fond of them. My thoughts on the hotel are covered in the many favourable reviews here, and I fully agree with all the positive comments made. The hotel staff really are all excellent and a real asset. Looking forward to our next visit.

Stayed: July 2014, traveled with family
4  Thank JamesC3110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded August 5, 2014

Dear JamesC3110,
We from Dream Gran Tacande 5* would like to say thank you that you shared your amazing experience in our hotel with us on Tripadvisor.
We are happy to know that we could meet your expectations again. Our animation team works really hard to provide funny and enjoyable activities for adults and children. Thank you for mentioning our animators Lianne y Sheila, we will convey to them your kind words in relation to their work.You are telling how great our staff is, and it's wonderful for us, since they all do their absolute best each day.We are very happy to hear that you thought our hotel was fantastic and we certainly hope you will come back to our hotel again soon.For loyal guests, who book their next stay directly with us, we offer a special 5% discount.
Best regards,
Miriam Pla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

This is a very nice hotel. Bedrooms are lovely and the bed is massive it has a canopy. Bathroom is nice and has a separate shower. The cleanliness could be a better standard. Bathroom felt not clean enough and there was no fan in there. Overall a nice place to stay we were bed and breakfast and food was good.

Room Tip: See the room first
  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
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2  Thank seemaBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded August 5, 2014

Dear seemaBrit,
Thank you very much for sharing your fantastic experience in our Dream Gran Tacande 5* with us on Tripadvisor.
It is fantastic that you liked your spacious room, including a fully equipped bathroom.Our rooms are designed to make the stay of our guests as pleasant as possible, we are glad to read your satisfaction with the comfort of your accommodation. Our cleaning staff always makes sure that all of them are very clean and tidy.We hope you will stay with us again soon.On bookings of our loyal guests, which are made with us directly, we apply a special 5% discount.
Best regards,
Miriam Pla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

We are currently staying at this hotel and I couldn't wait until we get back to leave a review!
This hotel is simply amazing, everything is faultless. The staff are just amazing, extremely polite, friendly and helpful, we never felt so welcomed in any other hotel. The reception area, pools, restaurants and all the communal areas are beautiful and very clean. The food (specially) breakfast is delicious and of high quality. The rooms are quiet big with nice views and very clean. Also the location of this hotel is amazing, right on a beautiful beach and next to a very good shopping centre with very good shops. I usually don't like going back to the same hotel but I think this one is an exception and I will definitely come back to this place.

Room Tip: if you sleep early at nights ask for a room that is not close to the Bar Lobby as this is where the...
  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank Raha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded August 5, 2014

Dear Raha B,
We would like to thank you for sharing your wonderful experience in our Dream Gran Tacande 5* with us on Tripadvisor.
We are so happy to know that you are having a fantastic stay with us at present. As you mentioned, one of the best things about our hotel is our brilliant customer service, every staff member does their very best each day to provide everything for our guests. It is great to read that you are happy with your spacious and clean room, and the perfect location of the hotel. We are very happy to hear that you would repeat your holidays with us. If you book your next stay directly with us, you will receive a special 5% discount for loyal guests.
Best regards,
Miriam Pla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

Have just returned from a 10 night stay at this hotel. What a beautiful, well maintained, friendly hotel .There was an inital problem with the rooms we were allocated, however this was quickly sorted to our satisfaction. We had 2 rooms, both were a very good size with a balcony overlooking the pools. The bathrooms were a good size with a bath with a shower over and a seperate shower. The rooms were cleaned daily to a really high standard. With a bed turn down service and chocolates!! We had breakfast every day and found a great variety and choice of food. All of which was well cooked and presented. My daughters only complaint was that the cerials tasted stale, so we had to nip to the local supermarket and buy some Kellogs! The pools are salt water. The pool area is well maintained. We had no problem getting a sunbed every day, no matter how late we arrived at the pool. There are activities around the pool every day, but it's not intrusive, you can just relax if that's what you want to do. The pool bar provides a good, if a little expensive, service. The location is ideal. Leave from the front of the hotel and you are a few hundred yards from the Del Duque Plazza for shopping, drinks and snacks. Leave from the pool terrace and you are a few hundred yards from the beach and right over the road from the promenade which can take you miles in either direction.(There are improvements to the promenade going on at the moment) There was entertainment each night, we didn't attend, so cannot comment on the quality. There is a major building project directly opposite the main entrance, a new 5* all suite hotel. The site was just being cleared when we were there, so I expect the real disruption has yet to begin. If we had one suggestion for improvement, it would be that they should consider opening a bar/lounge area outside, around the pool terrace in the evening. The views are lovely and it was a shame not to be able to relax outside in the evening .

Room Tip: Ask for a pool side room
  • Stayed: July 2014, traveled with family
    • Value
    • Location
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4  Thank queenmary1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded July 18, 2014

Dear queenmary1,
We from Dream Gran Tacande 5* would like to say thank you for sharing your amazing experience in our hotel with us on Tripadvisor.
We are sorry for the inconveniences with your room the first day, and we appreciate that you mentioned it to our reception so they could find a solution for you. As you said our rooms are very spacious and provide everything our guests need during their stay and we are glad that you found them immaculate and very clean. For their perfect start in the day our guests can find everything at our breakfast buffet like different chesses, various cereals and fruits and much more and at night they can enjoy the delicious freshly cooked meals in our restaurant. There are two salt water pools in our hotel and one of them is heated so during the winter months our guests can still go for a swim. Our hotel is located in Costa Adeje with the amazing Playa del Duque and various shopping centers within a few minutes walking distance. We appreciate your suggestion; thereby we will be able to take care of it. We hope you will be back for another amazing holiday in our hotel soon. For repeating guests, there is a special 5% discount, if they book their next stay directly with us.
Best regards,
Miriam Pla

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Reviewed July 5, 2014

I stayed at this hotel in the May half term with my husband and 2 daughters (aged 7yrs and 11yrs), half board. Location is superb, with the beach on the doorstep where you could find lovely bars and promenade.
The hotel was fabulous and I can honestly say I have no complaints. The room was large, clean and equipped with an amazing bathroom with his and hers sinks, bath and separate shower and toilet. Every night the beds were turned down with a chocolate on the pillow which my girls loved!
The main strength of this hotel were the staff, particularly the restaurant staff, who were so friendly and accommodating, and made meals a special occasion for the children. Food was amazing with plenty of variety for all tastes. At breakfast there were at least 10 fruit juices available and freshly cooked waffles, pancakes and omelettes, and for dinner my girls particularly looked forward to the chocolate fountain.
The pools were lovely, particularly the heated ones but be aware that they are salt water pools. Day time entertainment was quite limited for my girls age group but they made plenty of friends which kept them happy. Would definitely recommend a trip to the local Siam Water Park ~ fabulous ~ a free bus from up the hill will take you there.
Evening entertainment was a bit cheesy but still enjoyable.
We would thoroughly recommend this hotel and we hope to go back next year.

Room Tip: Ask for a room on the higher floor levels with a sea view.
  • Stayed: May 2014, traveled with family
    • Value
    • Location
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4  Thank loosesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded July 18, 2014

Dear loosesky,
From the entire team of Dream Gran Tacande 5* we would like to thank you for your great comment on Tripadvisor.
The gorgeous Playa del Duque is only 2 min walking distance behind our hotel and various shopping centers within a few minutes walking distance. Our rooms offer enough space so our guests can spread out and relax on their holiday. We appreciate your comment about our friendly staff, they all do their absolute best for our guests to be left without wishes and completely happy. As you mentioned the food in our restaurant is first class at breakfast and also at dinner. With our three pools our guests can relax and enjoy the many sunny hours on Tenerife. During the day our animation team offers many different activities and at night they put on a great show so our guests can finish their day with a smile on their faces. Thank you very much for recommending us. We are very happy to hear that you would repeat your holidays with us. If you book your next stay directly with us, you will receive a special 5% discount for returners.
Best regards,
Miriam Pla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

Very good hotel, good value for money, very nice pools, very nice food and Excellent staff. Pity about the twin beds and although the food was very good and accompanied by live music, it could have been changed more between days but I'm just being fussy to make 200 words for the review.

Room Tip: looking around when there I would find it difficult if not impossible to find a bad room.
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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2  Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this reviewResponded July 18, 2014

Dear Richard C,
Thank you very much for sharing your fantastic experience in our Dream Gran Tacande 5* with us on Tripadvisor.
We appreciate your good words about our heated pools and our friendly staff. We are so glad to know that the variety and quality of the food in our restaurant is a highlight for our guests. We hope you will stay with us again soon. If you book your next stay directly with us, you will receive a special 5% discount for loyal guests.
Best regards,
Miriam Pla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gran Tacande Wellness & Relax Costa Adeje

Address: Alcalde Walter Paetzmann s/n, 38670 Costa Adeje, Adeje, Tenerife, Spain (Formerly Dream Hotel Gran Tacande)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Costa Adeje
#4 Business Hotel in Costa Adeje
#6 Top resorts Hotel in Costa Adeje
#7 Romantic Hotel in Costa Adeje
#8 Spa Hotel in Costa Adeje
#9 On the Beach Hotel in Costa Adeje
#12 Luxury Hotel in Costa Adeje
Price Range: $207 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Tacande Wellness & Relax Costa Adeje 5*
Number of rooms: 250
Official Description (provided by the hotel):
The hotel is located in the exclusive Costa Adeje area, beside Playa del Duque, in a glorious setting overlooking the sea with a beautiful view of southern Tenerife and the Island of La Gomera. This magnificent Canary mansion offers a peaceful and intimate atmosphere, splendid gardens and swimming pools for relaxation and enjoyment - the perfect spot for an unforgettable break. The construction is divided in four colonial style blocks: Sansofe, San Sebastian, Malpais and Casa Fuerte. Gran Tacande · Wellness & Relax not only offers magnificent seaviews from its rooms and suites, but also top Canary, national and international cuisine in its exquisite and pleasantly discrete restaurants. Take in the relaxing atmosphere of the “Vitanova Spa” thalassotherapy centre, where you can benefit from the thermal waters and special treatments. ... more   less 
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Also Known As:
Dream Hotel Costa Adeje
Dream Resort Costa Adeje
Gran Tacande Tenerife
Gran Tacande Wellness & Relax Costa Adeje Tenerife

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