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“Exceptional!!”

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Gran Tacande Wellness & Relax Costa Adeje
Ranked #8 of 57 Hotels in Costa Adeje
Certificate of Excellence
Derby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Exceptional!!”
Reviewed June 23, 2013

My boyfriend and I have just returned from a seven night stay at this hotel. There isn't much you can say except that it is phenomenal, in addition you couldn't ask for more genuine, friendly staff. Moreover, the hotel overall is definitely deserving of its five stars and if we could we would give the service six stars based on our experience (Mariela, Mabel, Oscar and Brahim.) Another fantastic aspect of this hotel is the food, there is such a diverse choice available and its a bonus that champagne is available at breakfast! As one point to our holiday we had very noisy neighbours throughout all hours of the morning, we want to reception early hours of the morning and Miguel was on reception who sorted the problem very quickly by getting us a temporary room for the night. We returned to reception the following morning and they were delighted to offer us this new room for the rest of our stay without hesitation. Furthermore, we had treatments in the spa facilities and like everything else they were to an extremely high standard and although there isn't lots of different relaxation rooms it is fairly cheap to get in. If there was anything to niggle about, then the pool is a little cold and there was more children than expected which doesn't bother us, but there was some that were rather noisy and the room walls are not very thick and don't contain any soundproofing I don't think.

If your looking for a relaxing holiday with lots of choice in regards to food, service and activities then we would recommend this hotel to everybody.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, June 26, 2013
Dear Michael,
Thank you very much for choosing our Dream Gran Tacande 5* for your holiday and for sharing your experience on tripadvisor. We are really happy to hear that you found our hotel phenomenal and our staff very very genuine and friendly. The staff of all departments do everything for you so that you can completely enjoy your vacation. It is also nice to hear that you like the quality and variety of the food so much and that you enjoyed the extremely high standard treatments in our Spa Vitanova for a good price. We are glad that you would highly recommend our hotel and we hope to see you again on our Dream Gran Tacande 5*. There is also a special 5% discount for repeaters who book directly with us.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,150 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (352)
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English first
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

We returned on 19th June after a 7 day break and already talking about going back. I don't normally register my comments on websites but feel compelled to regarding Gran Tacande, mainly but not limited to the quality and variety of the buffet breakfast and evening meal, this was simply exceptional, the hotel staff were extremely helpful and all served with a smile on their faces and seemed to enjoy what they are doing, lovely to see that these days. All other facilities were pretty much faultless. I read a few other posts about the pool temperature, but I liked the coolness of the sea water pool given local temperatures and pool beds were a little bit sparse at times but you could always find one, so no big deal. The locality is also very nice with its proximity to the beach and lovely variety of the beach bars and restaurants. The rest you can see on the website but thought I would convey the atmosphere and tastes you can't get from the site. Well done management and staff and special thanks to Julio. Well definitely see you again.

Room Tip: Don't miss out on a room with good sea view, we had adequate sea view but would def upgrade next...
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  • Stayed June 2013, traveled with friends
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Helpful?
1 Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, June 26, 2013
Dear Toni,

Thank you very much for your really good comment on Tripadvisor. We are really happy to hear that you are already talking about visiting us again and that you enjoyed the high quality and variety of the breakfast and the dinner so much. It is also nice to hear that you appreciate the work of our staff so much. They always give their best to enable you an amazing and enjoyable stay on Tenerife. We are glad that you liked the sea water pools so much. The hotel is located at the Playa del Duque, one of the best beaches in the south of Tenerife and there are also a lot of very nice restaurants and bars, where you can enjoy your time. We are looking forward to seeing you again in our Dream Gran Tacande 5*. There is also a special 5% discount with extras for repeaters who book directly with us.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haywards Heath, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 17, 2013

Went here in March with my wife and children aged 3 and 5 and stayed in a Senior Suite. Nice room, lovely big bathroom, lovely terrace to sit out on although no particular view but quite secluded which suited us. Food was excellent, probably the best buffet food I have had, lots of variation and some really good signature dishes every night. Most nights there was a chocolate fountain, which the kids loved.

The pool area did feel a bit crowded and we did find ourselves searching for sun beds, especially difficult getting anywhere near the kids pool. The beach at Del Duque was a mecca for local posers, but it was very busy and the waves quite rough, so not ideal for those with young ones. The del Duque shopping plaza was full of very expensive shops and also a supermarket which was reasonably priced. We had lunch in the plaza one day, take lots of money because it isn't cheap, even for snack type items.

The hotel is well looked after and the staff attentive. It was good, but I don't feel the need to rush back. if you have young kids and want a safe beach environment I would recommend the Sheraton Caleta de Fuste in Fuerteventura

  • Stayed March 2013, traveled with family
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Helpful?
2 Thank MrMatski1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, June 26, 2013
In the name of Dream Gran Tacande 5* we want to thank you for choosing our hotel for your vacation and for sharing your experience on tripadvisor. We are really happy to hear that you liked the Senior Suite with the lovely big bathroom and the lovely terrace and that you found our food excellent because of the quality and the variety. We also have two other restaurants besides the Restaurant Zurrón (Buffet): The Restaurant Portofino (Italian) and the Restaurant Bocana (a la carta) where you can eat for normal prices. We feel sorry that you had problems with the sun beds at the pool, but it is good that you inform us about that, so that we can take care of this matter. The hotel is located at the Playa del Duque, one of the best beaches in south of Tenerife and there are also a lot of restaurants and bars, where you can enjoy your time. It is nice to hear that you were satisfied by our staff. We hope to welcome you back in our Dream Gran Tacande 5*. There is also a special 5% discount with extras for repeaters who book directly with us.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcestershire
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 15, 2013

We came back yesterday after a 7 night stay at hotel Gran Tacande which is the best hotel I have ever stayed at! We requested a pool/sea view room via email before we arrived and this was allocated upon arrival along with a drink of juice/champagne. The room was spacious, comfy and very clean and the balcony with a sea view was spectacular. The rooms were cleaned to perfection each day and we noticed that staff were always maintaining the grounds and pool area which was great to see. The staff were friendly and you felt like nothing was too much trouble, in particular Javis, Bienve and Gerard stood out regarding excellent customer service during dining and at the bar.

Our stay was half board and the food was amazing (hence my weight gain..make sure you take some roomy clothes!!) For breakfast you could chose between fresh fruit, omelettes, pastries, waffles, meats and cheeses along with a typical cooked breakfast. For the evening meal the choice was unbelievable, I particularly enjoyed the sushi and fondue section along with the Chinese cuisine but the rest was also delicious. Being able to eat in the outdoor area was also a very enjoyable.

During our stay we made use of the gym facilities and used our trial at the spa which we really enjoyed. We also found it useful that you could book trips at reception which picked you up from the hotel.

The only fault I could pick with the hotel is that the pools are quite cold and are sea water pools which made our eyes really sting at times but this is really nit picking and something which I believe is a commonality in most hotels.

The hotel itself was located in a lovely peaceful area and is very close to the playa del duque beach which is the best one that we went too.

Overall, I would recommend this hotel to anyone looking at staying in Tenerife it definitely feels like a luxury hotel and we are already thinking about staying in another Dream Place Hotel in the Canary Islands in the hope that it will be just as good as this one.

Room Tip: Drop an email requesting an upgrade or sea view room.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CSym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, June 26, 2013
First of all we want to thank you for choosing our Dream Gran Tacande 5* for your vacation and for highly recommending it. We are happy to hear that you had such an amazing stay and that you found your room and the service of our staff perfect. It is nice to hear that you really enjoyed the variety and quality of our food so much, especially the Chinese food. In our pools is high quality sea water to make you feel comfortable, we feel sorry that you did not like that so much. The hotel is located at the Playa del Duque, one of the best beaches in south of Tenerife and there are also a lot of restaurants and bars, where you can enjoy your time. We are looking forward to see you again in one of our Dreamplace Hotels again to ensure you another amazing vacation. We also offer a special 5% discount with extras for repeaters who book directly with us.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk, congleton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2013 via mobile

The hotel was Immaculate and we were upgraded to a grand suite due to a few issues that were resolved immediately. The staff were great and nothing was to much trouble. Area of duque is very exclusive no idiots wandering around, its a bit more expensive than fanabe bug worth it. Only takes about 15 mins to walk to main Marina and other bars/shops. The only negative points are that the beds are a bit hard and the main pool is freezing but the kids pool was fine. The evening entertainment was ok for adults but the kids loved it.
Will definatly go back to this hotel. Take some bigger clothes as the food is amazing !!

  • Stayed May 2013
    • Value
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Helpful?
2 Thank rodUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, June 26, 2013
Dear Rod,
Thank you very much for your really good comment on tripadvisor and your trust in our Dream Gran Tacande 5*. We are really happy that you had such a great stay in our hotel and that you liked your room and the staff so much. The hotel is located at the Playa del Duque, one of the best beaches in south of Tenerife and there are also a lot of restaurants and bars, where you can enjoy your time. It is always a bit difficult to meet everyone’s taste with the entertainment. We are really looking forward to seeing you again in our Dream Gran Tacande 5*.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Grinstead, United Kingdom
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 10, 2013

We loved this hotel and we stays there for four nights after staying in Los Gigantes at out it e share. we agree with everything that has been said about the hotel with regard to food, staff, pools, rooms, and surroundings...our one disappointment was the parents who let their young children run riot till 10pm at night while they are socialising...shouting, screaming and running up and down stairs whilst we were trying to relax in a lovely reception area did not bode well....we did discuss this with the Manager the next day but felt strongly that the hotel staff should have done something to stop this when happening as well as the very rowdy group in the restaurant on our last night....Unfortunately not all clients think about the other guests...but when you are paying for a 5 star hotel you expect certain standards....makes us sound very disagreeable but when my husband left the restaurant because of this...it didn't make for a great last evening!!....saying this will definitely be back .....by the way the music...the pianists at night and the violinist in the morning at breakfast was a lovely and welcome touch.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank dandclane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, June 26, 2013
In the name of Dream Gran Tacande 5* we want to thank you for choosing our hotel for your vacation and for sharing your experience on tripadvisor. It is very nice to hear that found our hotel fantastic and that you enjoyed your stay really much. We feel very sorry for the trouble you had because of other clients. We understand that this matter disturbed your relaxing vacation, but there is not much we can do about that. Every client has the same rights in our hotel. We are glad that you liked the music entertainment during the breakfast and the dinner. We hope to see you again in our Dream Gran Tacande 5*.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 10, 2013

We stayed at dream Tacande for 2 nights at the end of a holiday in Tenerife , it was just gorgeous we where upgraded to a suite ! lovely terrace fab whirlpool bath it was amazing . The hotel itself is traditional and grand but the feel is intimate and friendly and that is not easy to achieve . The service is outstanding can i make a special mention to the barman who made the most perfect " Brandy Alexander " thanks , from the pianist to the food i will be recommending this hotel to EVERYONE,

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Tacande Wellness & Relax Costa Adeje, responded to this review, June 26, 2013
Dear Helen,
Thank you very much for you really good comment on tripadvisor and recommending our Dream Gran Tacande 5*. It is very nice to hear that your stay was gorgeous and that you liked your Suite so much. We are glad that you appreciate the style and the attitude of our hotel and the service of our staff especially to the barman. We would be very happy to see you again in our Dream Gran Tacande 5*. We also offer a special 5% discount with extras for repeater who book directly with us.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gran Tacande Wellness & Relax Costa Adeje

Property: Gran Tacande Wellness & Relax Costa Adeje
Address: Alcalde Walter Paetzmann s/n, 38670 Costa Adeje, Adeje, Tenerife, Spain (Formerly Dream Hotel Gran Tacande)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Costa Adeje
#3 Family Hotel in Costa Adeje
#4 Business Hotel in Costa Adeje
#5 Spa Hotel in Costa Adeje
#6 On the Beach Hotel in Costa Adeje
#7 Romantic Hotel in Costa Adeje
#8 Luxury Hotel in Costa Adeje
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Tacande Wellness & Relax Costa Adeje 5*
Number of rooms: 250
Official Description (provided by the hotel):
The hotel is located in the exclusive Costa Adeje area, beside Playa del Duque, in a glorious setting overlooking the sea with a beautiful view of southern Tenerife and the Island of La Gomera. This magnificent Canary mansion offers a peaceful and intimate atmosphere, splendid gardens and swimming pools for relaxation and enjoyment - the perfect spot for an unforgettable break. The construction is divided in four colonial style blocks: Sansofe, San Sebastian, Malpais and Casa Fuerte. Gran Tacande · Wellness & Relax not only offers magnificent seaviews from its rooms and suites, but also top Canary, national and international cuisine in its exquisite and pleasantly discrete restaurants. Take in the relaxing atmosphere of the “Vitanova Spa” thalassotherapy centre, where you can benefit from the thermal waters and special treatments. ... more   less 
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Also Known As:
Dream Hotel Costa Adeje
Dream Resort Costa Adeje
Gran Tacande Tenerife
Gran Tacande Wellness & Relax Costa Adeje Tenerife

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